Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 5,744 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the outcome, Lee was extremely helpful and knowledgable, he was brilliant. Would recommend fuel fixer, but would rather not have put the wrong fuel in, in the first place.”

Helpful Report

Thank you for your feedback. We're delighted to hear Lee was so helpful and knowledgeable. We appreciate your recommendation! Warm regards, Team Fuel Fixer

“The fuel fixer was spot on, did a great job, I gave 4 rather than 5 because the the member of staff on the phone said he would be with us before he actually arrived.”

Helpful Report

Thank you for your feedback. We're glad the technician did a great job and appreciate your note about the timing! Warm regards, Team Fuel Fixer

“QUick to attend and was back on the road within 2 hours of the call. Prompt and professional”

Helpful Report

Thank you! We're pleased to hear our team got you back on the road quickly and provided prompt, professional service. Best wishes, Team Fuel Fixer

“All good if expensive”

Helpful Report

Thank you for your feedback! We're glad you’re happy with our service. Warm regards, Team Fuel Fixer

“Easy to use website. Very helpful staff. Good customer care.”

Helpful Report

Thank you! We're glad you found our website easy to use and our staff helpful. Warm regards, Team Fuel Fixer

“The service along with the man who attended was efficient the well carried out, the man very pleasant. But considering the time the operation took, the cost was excessive. It felt like I was being 'taken advantage of' A pity since was a long way from home in a pretty vulnerable position. Ron.”

Helpful Report

Thank you for your feedback, Ron. We're glad the technician was pleasant and the service efficient. Ensuring you got back on the road quickly was our priority, and we're happy we were able to do so. Warm regards, Team Fuel Fixer

“Excellent service. Arrived on time and promptly got me on my way. It did cost more than I thought but I realise there are many expenses to consider.”

Helpful Report

Thank you for your review. We're delighted to hear you had a positive experience and that our team was able to assist you quickly! Warm regards, Team Fuel Fixer

“I was very impressed with the gentleman who attended extremely thorough and took away. What was potentially a worrying situation with good solid advice.”

Helpful Report

Thank you for your feedback! We're happy to hear the technician was thorough and provided helpful advice to turn the situation around for you. Warm regards, Team Fuel Fixer

“Prompt response from first contact and someone at the house in less than 2 hours. The chap who came was professional, efficient and friendly and did a really thorough job. Brilliant service.”

Helpful Report

Thank you for your lovely feedback! We're delighted we could respond promptly and deliver the professional service you expected. Warm regards, Team Fuel Fixer

“Response time was reasonable. Did what they said they would do. Nice work though pricey. Quite professional and I recommend them 👍”

Helpful Report

Thank you for your feedback. We're glad you were happy with the work and professionalism. We appreciate your recommendation! Best wishes, Team Fuel Fixer

“Fuel fixer were able to get me back on the road within 4 hours of the initial call. Although on closer inspection I didnt have a contaminated fuel tank the diagnostics allowed me to identify the issue and subsequently arrange the appropriate repairs. Note that this is not a cheap service however if you need to get back on the road urgently then this is probably your only option.”

Helpful Report

Thank you for your feedback! We're glad we could help identify the issue and get you moving again quickly. Warm regards, Team Fuel Fixer

“I thought it was game over, fixing the car would cost more than the car was worth now, but the guy saved my bacon and its running well, I did though after some research, change the fuel filter after the excellent work as an extra precaution for my car model.”

Helpful Report

Thank you! We're glad we could get your car back on the road. Smart move on changing the fuel filter as an extra precaution. Warm regards, Team Fuel Fixer

“Good service but over priced for the task and most people have few options”

Helpful Report

Hello Angus, Thank you for taking the time to share your thoughts. We appreciate your feedback regarding the pricing. We are glad to hear you found our service good, and we hope to continue improving in order to provide even better value in the future. We do have a fair number of competitors, so we sorry that you were not able to find another company in your area that was suitable for your price bracket, but, if you're like most people, this type of incident simply isn't welcome at any price! Warm regards, Team Fuel Fixer

“Emily was very helpful and her communication was great. Andy the technician was good, he explained the process well and accommodated all my questions.”

Helpful Report

Thanks for your feedback! We're happy Emily was helpful and that Andy took the time to explain everything and address your questions. Warm regards, Team Fuel Fixer

“Fast efficient service. Andy arrived within the hour. Explained the whole process beforehand. The van started almost immediately after Andy had drained the contaminated fuel and replaced it with fresh diesel. Would recommend fuel fixer.”

Helpful Report

Thank you for the great feedback. We're pleased to hear Andy got you back on the road so quickly and clearly explained the process. We really appreciate the recommendation! Best wishes, Team Fuel Fixer

“Very efficient and professional service”

Helpful Report

Thank you! We're glad to hear you were happy with the service. Warm regards, Team Fuel Fixer

“Excellent service and very well handled by engineer”

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“Fantastic service, fast effective and the peace of mind knowing the job was done right was worth every penny.”

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“Very efficient. Very nice way of dealing with the situation and someone who’s just made a big mistake!”

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“I was pleased with the quick efficient manner in which this was dealt with be it a tad expensive The engineer explained what he was going to do and reassured me that he was confident that what he was doing would fix the problem .”

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Fuel Fixer is rated 4.8 based on 5,744 reviews