Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,575 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the luck of meeting Tommy as my engineer. I just wanted to leave a notice of Tommy's unmatched attention and professionalism, providing an exceptional service all throughout the process. He not only resolved the issue with detail, care and technical precision, but also provided emotional support and a very useful, instructive conversation at times where we had to wait. I would rate his service and management of the situation with a solid 10/10. At a professional and personal level too. Please let him and his manager know about this notice, Thank you, Santiago.”

Helpful Report

Thank you for sharing such positive feedback, Santiago. We’re thrilled to hear Tommy provided detailed, professional service and also offered support and a thoughtful conversation during any wait times. We’ll be sure to pass this along to him and his manager. We’re here if you need assistance again. Kind regards, Team Fuel Fixer

“Professional, quick , efficient service.”

Helpful Report

Thank you for your feedback. We’re glad you found the service professional, quick and efficient. We’ll be here if you need us again! Kind regards, Team Fuel Fixer

“Fast to come out , polite staff , easy to arrange , car runs great after being drained”

Helpful Report

Thank you for your feedback, Belinda. We’re delighted to hear you were pleased with the fast response, polite staff, easy arranging, and that your car is running well after the service. We’ll be here if you need us again. Kind regards, Team Fuel Fixer

“Great service absolute life savers”

Helpful Report

Thank you for your kind words. We’re thrilled you had a great experience and glad we could help. We’ll be here if you need us again! Kind regards, Team Fuel Fixer

“'Dundee Dave' came to my rescue in Aberdeen after I put petrol in my diesel car. Besides being efficient (45 min), he explained the various steps he was taking to get me back on the road. So don't waste your time feeling dumb for doing this - just call Fuel Fixers.”

Helpful Report

Thank you for sharing your experience, Hussein. We're glad Dave could fix you up quickly and clearly explain the steps. If you ever need us again, we're here to help. Kind regards, Team Fuel Fixer

“Pleasant guy Andy (originally from Hungry) attended our unfortunate incident of putting petrol in a diesel engine at Berwick, within 40 minutes he had managed to drain the fuel tank and refuel it with correct diesel. Although the cost of this operation was £290.00, we were appreciative of his expertise and ultimately relieving us from our predicament.”

Helpful Report

Thank you for your feedback. We’re pleased to hear Andor quickly resolved the issue and got you back on the road with the correct diesel. Kind regards, Team Fuel Fixer

“Out quickly and did a great job.”

Helpful Report

Thank you for your feedback. We’re glad to hear the job was done quickly and you were satisfied with the service. Kind regards, Team Fuel Fixer

“Very prompt arrived when you said the man was very helpful”

Helpful Report

Thank you for your feedback. We’re glad to hear you found our service prompt and the team very helpful. We’ll be here if you ever need assistance again! Kind regards, Team Fuel Fixer

“You came within 40 mins of me getting in touch it's the second time I have made the mistake oof putting petrol in my diesel and I used you the last time. Csaba came a realy nice guy he came the last time & was just as efficient the whole thing didn't take long about half an hour at most.Iwould definitely recommend this company a little expensive but worth it.”

Helpful Report

Thank you for your feedback, David. It's not often we get a repeat customer, but we love it when we do - it means we did a good job the first time! We’re glad Csaba arrived promptly again and that you were happy with the service. We’ll pass on your kind words to the team. We aim to be efficient and worth the investment. Kind regards, Team Fuel Fixer

“Good service. They could do with cleaning the van and organising the contents. Do operators have logged workwear?”

Helpful Report

Thank you for your feedback. We’re glad you were happy with the service. (We’ve noted your comments about the van cleanliness, organisation, and uniform - we’ll pass them to the team to improve.) Kind regards, Team Fuel Fixer

“Very pricey, took much longer to arrive than told, but job done well, friendly guy.”

Helpful Report

Thank you for your feedback. We’re glad the job was completed to a high standard and that you were happy with the result. We’re sorry about the price and the delay in arrival – we’ll review our timing and pricing to improve clarity and speed in future bookings. Kind regards, Team Fuel Fixer

“Great fast friendly service”

Helpful Report

Fantastic to hear—fast and friendly service. We’ll pass your thanks along to the team. Kind regards, Team Fuel Fixer

“Came promptly and worked efficiently”

Helpful Report

Thank you for your feedback, Rosemary. We’re glad to hear we could fix the issue promptly and efficiently. Kind regards, Team Fuel Fixer

“Very expensive for what it was. Lots of pre-sales pitch about what would be done. In the end it was just a simple drain. Chap who came out was very friendly.”

Helpful Report

Thank you for your feedback, Howard. We’re glad the chap who visited was friendly, and we appreciate you sharing your thoughts on the value. Kind regards, Team Fuel Fixer

“Excellent communication and service.”

Helpful Report

Thank you for your feedback. We’re thrilled to hear you found our communication and service excellent. Kind regards, Team Fuel Fixer

“After the sinking feeling of my diesel coughing and spluttering to a stop, the realisation hit me of what I'd done. A quick call to fuel fixer and someone was on the way ( Sunday morning to boot ) service guy Ian was really friendly and helpful, service was efficient and effective, he stayed to make sure I was all sorted and on my way. I couldn't recommend this company enough.”

Helpful Report

Thank you for your feedback. We're delighted you had a positive experience with Ian and that the service was friendly and efficient. We’ll be sure to pass on your kind words. If you need us again, we’re here. Kind regards, Team Fuel Fixer

“Great friendly and reassuring service provided, but hope I don't need it again 🤣”

Helpful Report

Thank you for your kind words, Susan. We’re glad the service was friendly and reassuring, and we’ll be here if you ever need us again—though we hope not too soon! Kind regards, Team Fuel Fixer

“ON TIME . FULLY EXPLAINED WHAT WAS NEEDED' GOOD SERVICE”

Helpful Report

Thank you for your feedback. We’re glad to hear you found us on time and that we explained everything clearly. Kind regards, Team Fuel Fixer

“After accidentally filling my husbands car with the wrong fuel, I contacted Fuel Fixer. From the phone call to the mechanic coming out it was 90mins. The mechanic explained everything he was doing. I would highly recommend.”

Helpful Report

Thank you for your feedback, Zoe. We’re thrilled you were happy with the quick response and the clear explanations from our mechanic. Kind regards, Team Fuel Fixer

“Superb service !”

Helpful Report

Thank you for your feedback. We’re delighted to hear you had superb service. Kind regards, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 6,575 reviews