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Fuel Fixer Reviews

4.8 Rating 4,447 Reviews
96 %
of reviewers recommend Fuel Fixer
4.8
Based on 4,447 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fuel Fixer Reviews

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous
Anonymous  // 01/01/2019
Wow amazing service, contacted the company an engineer was with me inside an hour. He was very reassuring and knowledgeable an hour later I was back on the road, it made the charge incredibly reasonable compared to the bs I would have got if I’d gone to the main Land Rover dealer. Engineers great credit to company thank you.
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Not exactly cheap but very good service, the ETA was forty minutes and the mechanic arrived after 45 minutyes so a very good ETA. The mechanic was thorough, and efficient and the car is now gooing very well indeed.
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My request was answered quickly and a very nice gentleman came to sort the problem out. Not only was he efficient but he was polite and had a very pleasant and reassuring manner too. I was delighted how my car was handed back to me after the work had taken place . It was perfect. I can totally recommend Fuel Fixer
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Not cheap but very good
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You quoted £350 when I telephoned for a price and I paid the deposit on the basis that the cost was £350. But you then added vat at a further £70. Disgraceful sharp practice I contracted on the basis of the offer of a one hour wait but I had to wait two and a half hours again disgraceful I am sending this to a review of your service
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Hello Anthony, We're genuinely sorry to hear about your experience. We aim for clarity and transparency with our pricing, including VAT, and we apologise if this wasn't clear when communicated during your call. Regarding the wait time, we strive to meet our estimated arrival windows, and it's disappointing to hear we fell short in this instance. Your feedback is invaluable, and we will use it to ensure we improve our communication and service. Kind regards, Aftercare Team Fuel Fixer Limited.
The man did the job ok
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Very fast and efficient service although more expensive than I thought
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Excellent service!! A lovely person responded on the phone and the person who turned up was also so reassuring, kind, efficient, and professional. I highly recommended them.
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Unfortunately it was my second time using fuel fixer and the service was outstanding just the same as the first.
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I was very pleased with the service provided. From the initial first contact to the arrival if the engineer, I received professional, polite and friendly service. I would highly recommend Fuel Fixer!
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Did the job
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Quick, efficient and friendly
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Arrived on time told and a very pleasant man who worked in unpleasant weather, job well done
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When my daughter put wrong fuel in at a petrol station she rang me. I looked on Google and rang F. F. She was sorted and on her way within an hour. So thank you.
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Excellent response and good, thorough service. Thank you
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After inadvertently adding unleaded to my diesel car, the call was made to Fuel Fixer. Very helpful and understanding person on phone who done everything well and told me I would wait for between 60 & 90 minutes to be attended to. Just shirt of the hour Christian turned up. Carried out the drain and flush and got me on my way again. Excellent service all round. Thank you. Hopefully I won't need to call again. Mr H Allman.
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Absolutely fantastic service! Everyone was so helpful, from the gentleman who handled my call to the lovely man Aidy who fixed the car. I would highly recommend this company if you ever need it.
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No problems after
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As the fuel tank was only pumped out and the procedure did not involve cleaning the fuel lines the cost seemed very expensive when I looked on the internet comparing with others carrying out the same service then another add on costing an extra £30 was a fuel additive which I would have expected to be in the cost the total cost was £410 pounds the extra cost of the additive was not explained when I initially called not recommend to others shop around a lot of companies carry out this type of work AA quotes £300 to non members for me as a customer the quote was based on the worst case flushing fuel lines etc and the price charged should reflect the actual work carried out said on website 10 percent discuss which I did not receive all in all I felt mislead and over charged
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Hi Mark, Thank you for sharing your experience with us. We're sorry to hear that you found our services to be expensive and that the details about the additional costs weren't clearly communicated. We value transparency and appreciate your feedback as it helps us improve. Kind regards, Aftercare Team Fuel Fixer Limited.
I recently, inadvertently put a small amount of Ad blue in my diesel engine in error and unfortunately started the car before realsing my mistake. Following a set of extremely stressful events with a garage who deals with the make of the car and the potential need to replace the engine/fuel tank etc I contacted Fuel Fixer who sent out their engineer (Gabor) to look at my vehicle. Despite working in freezing weather and lack of daylight, he was extremly professional and helpful explaining what needed to be done. Following flushing the engine/tank components out several time he got my car started again. I would throughly recommend this company. Do not be fooled into having to pay for a new engine by the car manufacturers! Seek a second opinion first. If dealt with in a reasonable time scale you can reduce the financial burden to repair.
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Fuel Fixer is rated 4.8 based on 4,447 reviews