Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,533 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,533 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rather expensive but did the job .”

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“I am thanking fuel fixer for sending Michael out promptly to resolve my issue couldn't have asked for anyone better to deal with the situation”

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“Sent out a engineer who didn't have the correct tools . So left ablue still in the system told me to fill car up twice before getting the filter change . Car went into limp mode 2 and engineer came out to do what the first couldn't (didn't). Spoke with staff on the phone basically told me totally different info and I signed a disclaimer so nothing I can do .”

Helpful Report

Hi Jamie, Thank you for your feedback. As discussed, the engineer did have the right tools but felt that he needed another set. This wasn't the case, as evidenced by the second engineer who came out and did the job fully with the same kit that we issue each engineer. You were advised to get the filter changed, as we do with all jobs, as a filter has paper in it, which will therefore absorb the contamination and is best changed out. As said on the Permission and Disclaimer, this should be done at your convenience. We appreciate that you were given advice by the first engineer that contradicted this, and he has been spoken to about this as it can cause, as in this case, confusion. Best wishes, Team Fuel Fixer

“Very pleased with the service I received was a expensive mistake but could have been a lot worse,quick response by your team and road side technician obviously hopefully I won't have to use your services again,but will happily recommend you to others kind regards nathan”

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“Very prompt were there when they said, courteous & explained the procedure in detail”

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“Came out on a Sunday evening….could not fault the service at all. Thank you!”

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“Fantastic service. Above and beyond.”

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“Friendly guy, brilliant service, took care of me! Lifesaver.”

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“Great quick service definitely recommend”

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Thank you so much for the review, Susie! We're thrilled to hear that you enjoyed our quick service. Warm wishes, Team Fuel Fixer

“I was very pleased with the handling of my predicament the service was very speedy and efficient everyone was very kind and friendly. I did find the cost very eye watering though even for these days .”

Helpful Report

Thank you for your review, Joyce! We're delighted to hear that you found our service speedy and our team friendly—your experience is our top priority. We understand that costs can be a concern, and we appreciate your feedback on that aspect. Warm wishes, Team Fuel Fixer

“Though a bit expensive, the issue was sorted quickly and we were able to continue our journey. Fast and efficient.”

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Thank you for your thoughtful review, Loveth! We're glad to hear we could resolve the issue quickly and get you back on your journey. Warm wishes, Team Fuel Fixer

“Fantastic service, thank you for the reassurance that I’m not the only person to put the wrong fuel in!”

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Thank you for your kind words! We're so glad we could provide reassurance during your mix-up. You're definitely not alone in this—mistakes happen! We're here to help and make it right. Warm wishes, Team Fuel Fixer

“Excellent service throughout - saved the day and my car”

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Thank you for your review, Luke! We're glad to hear that our service made a difference and helped save the day for you and your car. It's what we're here for, and your satisfaction means the world to us! Warm wishes, Team Fuel Fixer

“Super service”

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Thank you so much for your review, Richard! We're happy to hear that you experienced super service with us. Your satisfaction is our top priority, and we're here to ensure you have a great experience every time. Warm wishes, Team Fuel Fixer

“Excellent efficient service from a lovely and knowledgeable man”

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Thank you for your review, Connie! We're thrilled to hear that you had an excellent experience with our service and found our team to be both lovely and knowledgeable. It's always our goal to provide efficient help, and your kind words inspire us to keep up the great work! Warm wishes, Team Fuel Fixer

“Great service friendly staff quick result”

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Thank you for the review, James! We're so pleased to hear that you experienced great service and found our staff to be friendly. Quick results are what we strive for! Warm regards, Team Fuel Fixer

“Excellent service very efficient”

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“Great fast service”

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“Steve was really good, helpful and understanding, he explained everything I needed to do after my ridiculous error.”

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“Excellent communication from the first phone call to the mechanic coming out to us. He arrived in less than 15 mins and was very professional and friendly. He kept us informed on what he was doing and had us sorted and on our way within 30 mins, thank you very much Lewis.”

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Fuel Fixer is rated 4.8 based on 5,533 reviews