Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,088 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“Very speedy and the chap who did the job was very pleasant and efficient”

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“Arrived quickly and carried out a professional job”

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“Amazing service and Csaba was brilliant, very knowledgeable and did a top job. Car is back on the road no issues, apart from the muppet driving it!”

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“Fantastic service! I was back on the road again in under 2 hours after stupidly filling my tank up with petrol instead of diesel. From the initial phonecall to Michal coming out to do the deed, I was treated with kindness, courtesy & in no doubt my car would be safe to drive again. I would highly recommend should you ever make this once in a lifetime mistake! Thanks Fuel Fixer 🙂”

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“Very expensive.Cost over 500 Euro for call out .Service was good and prompt .But very expensive considering work that had to be carried out”

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“Took longer than quoted to arrive (2.5 hrs when quoted 1 hr). Charged a hefty bill and not sure the engineer did all the receipt said. It mentioned drain and decontamination but the fuel was just drained in a few mins then done no flushing of system or anything, 330 plus vat for the work. Probs could have got cheaper elsewhere but was stranded and desperate as was 240 miles away from home. Bad mistake on my behalf definitely but the service I received didn't seem to match the glowing trust pilot reviews. My mother had died on the Sunday and I'd made a frazzled mistake putting the wrong fuel in to get home. When I explained to the engineer they just made a joke about my mum and didn't explain much about what they were doing like other reviews suggested. I expressed my concerns about the ignition being on or the car not making the long journey home but my questions were shrugged off with it'll be ok. Just expected a bit more compassion and reassurance and to turn up on time for the extortionate price I paid.”

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“Daft response professional service”

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“They came and tucked out the wrong fuel, tried to charge me extra for putting right fuel in, after speaking to manager they waived that fee, van didn't start well afterwards and the employee shrugged and said must be an air lock in fuel system. Not wanting to help further saying he'd done his job.. well fast forward a few weeks and took to a garage who have confirmed not all fuel was removed, seals damaged, new pcm needed as petrol has damaged its regulator sensor. So now another 500 lighter. Oh not to forget the lies they said on the phone originally to rush me into using this company saying technictian was only 7min away when in reality they were an hour. Wouldn't use again and wouldn't recommend”

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“According to suggestions from trade publications I should have paid half of what I was charged! Chap seemed pleasant but was 30 minutes late due to IT issues! Moral of the story, have contingencies and find a good garage in advance!”

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“Easy to deal with. Answered the phone immediately, no frustrating voice messages to press "1" etc... Excellent understanding of my issue and advice. The engineer who came out (Michael), was absolutely superb. His manner was impeccable and his obvious knowledge of the issue was admiral. He explained things clearly and had my car up and running in just over two hours. Superb service, and I'd highly recommend this company to anyone like me who has limited knowledge of car engines. David.”

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“Excellent service from your engineer”

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“Fantastic service, not cheap but when quoted 13700 by bmw then the price certainly worked. The operative was extremely polite, made me feel 100 times better and I was disappointed I had no actual cash to tip him as he deserved it. In all very happy that I have a car I can now drive, Thsnk you 🙏”

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“Easy to book. Good availability. Fast and good service.”

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“Great, easy and fast”

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“Terrible service the mechanic that was sent out was rude. He try to force me into purchasing the engine cleaner for an extra £30 or else my warranty would be void. This was on top of the £266 I had to pay for the fuel to be removed from tank.”

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“Very good”

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“Put me at ease and made the whole process really easy. I was back on the road in no time.”

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“Very efficient service- short wait for assistance to arrive and engineer explained what he had to do. All sorted within 30 minutes. Just a huge bill to pay for my error!”

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“Patient and understanding advisors. Fast and efficient service. Polite staff”

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“Fuel fixer arrived at the time I was expecting them. Did a good job and I was delighted my problem was able to be sorted. Too costly to let it happen again. Lesson learned.”

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Fuel Fixer is rated 4.8 based on 5,088 reviews