FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,612 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 10th April 2025

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FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

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“Delighted with my freezer and service. Thanks”

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Posted 4 years ago

We love to hear from happy customers! Thank you for your great feedback.

Posted 4 years ago

“Easy to order our new chiller and delivery was quick and communication as promised all as important as the very competitive price.”

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Posted 4 years ago

Thank you for your great 5 star feedback. We aim to provide excellent service to every customer and so we're delighted to hear you're happy with the experience you received. If we can help with anything in the future please don't hesitate to get in touch.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thanks for taking the time to leave a 5 star review. We're happy we could help.

Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

Thanks for your 5 star review, we're happy we could help.

Posted 4 years ago

“Excellent product really pleased, driver was excellent both professional and helpful”

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Posted 4 years ago

We love to hear from happy customers! Thanks for your 5 star review.

Posted 4 years ago

“Delivered promptly, have used a few times, never had any problems”

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Posted 4 years ago

We love to hear from happy customers. Thank you for taking the time to leave us a great 5 star review. If we can help with anything in the future please don't hesitate to get in touch.

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for taking the time to leave a 5 star review. If you need anything further in the future please get in touch, we'd be happy to help.

Posted 4 years ago

“Very good service. Product is good. Very happy.”

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Posted 4 years ago

We're happy to help. Thank you for taking the time to leave us a great 5 star review.

Posted 4 years ago

“good price prompt delivery easy to use website”

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Posted 4 years ago

Thank you for taking the time to leave your 5 star review. We love to hear from satisfied customers.

Posted 4 years ago

“Delivery sent on time and installed it where ever we asked Sales person always answered the phone Sales person was very good to answer my questions if could then he tried his best to get the answer for me”

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Posted 4 years ago

Thank you for your great 5 star review. We aim to make excellent customer service a number 1 priority so we're delighted to hear your feedback. If we can assist with anything in the future please get in touch, we'd be happy to help.

Posted 4 years ago

“I purchased a Blizzard commercial fridge and I am very pleased with it.Tracey , Steve and McCauley have excellent product knowledge and nothing was too much for them. Thank you”

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Posted 4 years ago

Thanks for your 5 star review. We aim to deliver excellent customer service, so we're delighted to hear you're happy with your experience. We'll be sure to pass your kind comments on to Tracey, Steve and McCauley.

Posted 4 years ago

“Very good service Slightly disappointed that the carrier didn’t help put it in position but guess that’s not your fault”

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Posted 4 years ago

Thank you for your 5 stars and taking the time to leave your review! If we can help with anything in the future please get in touch.

Posted 4 years ago

“Excellent company. Good communication, fast delivery and good prices. Just what you need when you order online. Would definitely use again. Ordered late on Saturday night and had the product running on Thursday.”

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Posted 4 years ago

We love to hear from happy customers and we're pleased we could help. Thanks for your great 5 star review!

Posted 4 years ago

“Good communication, good product. Only criticism is that the fridge I bought was said to be suitable for domestic use. The literature with the product says it isn’t. Also delivery is ‘kerbside’ not helpful if you are on your own”

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Posted 4 years ago

Thank you for taking to the time to leave your review. We appreciate receiving feedback from our customers. We are a commercial refrigeration supplier and so whilst some of our products can be used in domestic settings they are not designed specifically for that purpose. We have since added a note on this product to explain this more clearly. Kerbside delivery is standard commercial practice and we try to make this clear on our website and emails however we are constantly improving and learning from our customer's feedback. We are pleased you are happy with the product you purchased and the communication you received from us. If we can help with anything in the future please get in touch.

Posted 4 years ago

“Very good I recommend”

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Posted 4 years ago

Thanks for your good feedback. We love to hear from happy customers.

Posted 4 years ago

“Excellent service over the phone and delivery was as planned.”

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Posted 4 years ago

Thanks for taking the time to leave a review. We always aim to deliver great customer service, so we're delighted to hear you're happy with your experience with us. If we can assist with anything in the future please get in touch, we'd be happy to help.

Posted 4 years ago

“Very helpful delivery driver, great value”

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Posted 4 years ago

We pleased we could help! Thanks for your 5 star review.

Posted 4 years ago

“Sales Customer Service was good and everything arrived fine. We reported a problem with one of the fridges 5 days ago but are still waiting for an engineer to call back. this is only 4 weeks after delivery.”

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Posted 4 years ago

Thanks for taking the time to leave a review. Our customer service team has corresponded with you regarding your warranty and explained that as you took out a parts only warranty, you do not have engineer cover. This means that you would need to source an engineer, we can recommend some in your area if needed. Once the issue has been diagnosed please get in touch and we'll be happy to arrange for any parts to be dispatched to you. If you have any further questions or need more advice on sourcing your own engineer please get in touch. Best Regards, The FFD Team

Posted 4 years ago

“Wonderful service Delivery guys were helpful”

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Posted 4 years ago

We're happy to help. Thanks for your great 5 star review!

Posted 4 years ago

“Very good price deal and customer service. Still will purchase in the future in this company.”

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Posted 4 years ago

Thank you for your great 5 star review. We're pleased we could help. If you need anything in the future please don't hesitate to get in touch.

Posted 4 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,612 reviews