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Shipping & Delivery
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Delivery Methods
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Postal Service, Courier
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Average Delivery Time
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Next Day
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On-time Delivery
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99%
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Accurate And Undamaged Orders
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96%
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Customer Service
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Communication Channels
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Email, Telephone, Live Chat
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Queries Resolved In
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Under An Hour
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Customer Service
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About Friars.co.uk:
It all started back in 1927 when William Long had the fabulous idea of opening a luxury chocolate shop in the picturesque town of Keswick, in the heart of the Lake District. He probably never dreamed it would still be in the same family nearly 100 years later.
In those early days the shop only opened during the summer months and it is believed William chose to winter in the Madeira sunshine. As you would expect the business has evolved in many ways since then, however certain principles remain since those early days.
Innovation – We were the first to make a prosecco truffle and then shortly after we followed with our fabulous gin truffle. More recently; although Easter eggs are synonymous with Easter, we decided to move away from the main stream and invented our famous hot cross bun truffle.
But all this only scratches the surface; we are also one of the first chocolate makers to start transitioning to 100% biodegrade packaging, among other things.
Quality – Any new chocolate must meet certain requirements to get past our strict tasting panel. If one of the panel gives a score below 9/10 then we simply won’t offer the chocolate to our customers.
Longevity – We are immensely proud of our historic routes and in this fast moving, ever changing world, we take pride in our tradition and heritage. Our rose and violet creams are the same ones that William sold on that first day of opening, back in 1927. We have survived and prospered over the last 90 years and with the launch of our Ambleside store and an online service, we fully intend to be around for the next 100 years.
After all life is too short, so why settle for ordinary chocolate?
