Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 16,494 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Friars.co.uk 5 star review on 16th September 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slightly disappointed with sticky toffee choc and marzipan not as good without the walnut ion top! Service excellent though..”

Helpful Report

Posted 8 months ago

“The cappachino coffee truffles were very weak on flavour just like a very weak cup of coffee. Not happy at all.”

Helpful Report

Posted 8 months ago

Hi Janice, Thank you for your feedback on the cappuccino truffles. We're sorry to hear that they didn't meet your expectations in terms of flavor. We hope that our customers find our products enjoyable, although unfortunately they may not be to everyone's personal taste. Kind regards, Friars Customer Service

Posted 8 months ago

“Purchased the vegan dark chocolate gingers as a gift, would have preferred them to be in a box not a packet.”

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Posted 8 months ago

“Price is a bit steep.”

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Posted 8 months ago

“Excellent chocolates but still a muddle with addresses.l am Alan Redman,not Alexander Redman.Your parcel went to the wrong address,which has now been returned.”

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Posted 8 months ago

“Good products but over priced. This was the second time no discount code could be found and I just missed out on free penguin chocolates offer if order over £30. Unsure if I will order again.”

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Posted 9 months ago

“I can't write a review, because the chocolates were bought as a gift. That person is no longer available to consult therefore I have no comment to make on this purchase. On previous occasions when I have purchased this Coffee Selection people have been very impressed with the quality and taste --I have no reason to think anything has changed in this respect”

Helpful Report

Posted 9 months ago

“This was my first purchase from Friars and I am pleased with my items (chocolate covered brazil nuts and milk chocolate marzipan), which are becoming increasingly difficult to find in the shops! I was happy to pay a little extra for this reason, and as these look really special. I was disappointed that these were not better packaged, they were put in a box with sheets of paper but not wrapped, so the corners of the packaging were rather damaged which, as these are Christmas gifts, is a shame. Slightly battered-looking chocolates, no matter how delicious, dont really make a great impression. I was impressed with the speed of delivery and range of items available, I would make further purchases if I had assurances that they would be better packaged next time.”

Helpful Report

Posted 9 months ago

We’re sorry you were disappointed with your order. We will pass your feedback to the packing team to make sure it's packed more securely in future. If you would like to return your order, please contact the sales team directly via telephone or email. We apologise once again for any disappointment caused. Kind Regards Friars Customer Service

Posted 8 months ago

“Well it seems to be a ‘hit or miss’ affair with the Friars Rum Truffles. From the same packet you can get a smooth creamy rum flavoured truffle and then the next one is dry, hard and lacking in rum flavour. Not sure why this is so but very disappointing.”

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Posted 9 months ago

“Hi product was good but slightly bashed around as packaging was not adequate. It was just in a box with no padding inside”

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Posted 9 months ago

“I was disappointed in the chocolates. I bought the Tipsy Collection and although the chocolates were good, I couldn't taste any alcohol in them except the whisky and rum ones, and then only faintly. In fact, so absent was the taste of alcohol in general, I looked at the menu to make sure I hadn't misunderstood that the all the chocolates contained alcohol.”

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Posted 9 months ago

“Has been my go to for chocolates at Christmas for past couple years but alas this year I had trouble finding what I wanted. The range seems to have changed with lots of novelty chocolates and loads of truffles which are not my favourite.”

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Posted 9 months ago

“Chocolates are okay but they are so small given the cost of the advent calendar.”

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Posted 9 months ago

“chocolates received were ok, I think for the price of these I expected a bit better... I must admit I prefer other makes”

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Posted 9 months ago

“Unfortunately the wooden box for the chocolates was damaged upon arrival - I doubt it was Friars fault and more likely the delivery company. I bought the ginger chocolates - absolutely amazing! Very hot from the ginger, perfect for a cold winters day. Shame there weren't more in a packet.”

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Posted 9 months ago

“Nice chocolates, but proper rip-off prices. Didn’t realise when I was ordering that I was only getting 6 in a pack!”

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Posted 10 months ago

“I paid for next day, but it didn't arrive until a few days later, so past the event. It was Royal Mail rather than courier, perhaps Next Day orders shouldn't rely on the Royal Mail.”

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Posted 11 months ago

“The chocolate tasted fine and I don’t think you can tell it’s vegan. They contain palm oil and the quality of ingredients isn’t great, so I wouldn’t buy again.”

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Posted 1 year ago

“My recent rose and violet creams purchase I made were not up to the expected quality. The line of chocolates on one side of the box were discoloured, (white) which made the recipient think they were maybe old stock.”

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Posted 1 year ago

“Good chocolate; but very pricy for what it is.”

Helpful Report

Posted 1 year ago

Friars.co.uk is rated 4.8 based on 16,494 reviews