Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 17,541 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

Write Your review

Tell us how Friars.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Friars.co.uk 5 star review on 7th December 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a few boxes of Friars Rose and Violet cream chocolates becaue i had tasted them before. The chocolate quality was good and the flvour of both the violet and Rose cream was good.”

Helpful Report

Posted 3 weeks ago

Hi George, Thank you for your wonderful review! We’re glad you enjoyed Friars Rose and Violet cream chocolates and that the quality and flavors met your expectations. If you need any recommendations or have questions, just let us know. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Excellant chocolates”

Helpful Report

Posted 3 weeks ago

“Excellent customer service and super fast delivery. Chocolate's are delicious!”

Helpful Report

Posted 3 weeks ago

Hi Clare, Thank you so much for your wonderful review! We’re delighted to hear you had such a great experience with our service and that you enjoyed the chocolates. If you ever need any help or have questions, just give us a shout. Kind regards, Friars Customer Service

Posted 3 weeks ago

“We love shopping in Friars whenever we holiday there. The choice is excellent and the chocolates are wonderful - a really special treat. This Christmas for the first time, i decided to treat us to some chocolates, which arrived the day after I ordered them. They were a delicious treat.”

Helpful Report

Posted 3 weeks ago

Hi Gill, Thanks so much for your lovely review! We’re thrilled you love Friars and that the chocolates arrived in time for Christmas. It’s wonderful to hear you enjoyed the selection and treats. If you ever need any help or have questions, Just give us a call Kind regards, Team Friars.co.uk

Posted 3 weeks ago

“I love this product it was Brazil nuts covered in butter toffee”

Helpful Report

Posted 3 weeks ago

Hi Patricia, Thank you for your lovely review! We’re thrilled you enjoyed the Buttered Brazils. If you ever need anything else, just let us know. Kind regards, Friars Customer Service

Posted 3 weeks ago

“Great quick delivery, well packaged and good selection of products. I’ve been buying chocolate from Friar’s for over 30 years and this is the first time I’ve done an online order. I’m hoping to be in Keswick later in the year and will be calling in. Many Thanks Allan”

Helpful Report

Posted 3 weeks ago

Hi Allan, Thank you for your kind review! We’re delighted you had quick delivery and that you’ve enjoyed a long relationship with Friar’s. We hope to see you in Keswick later in the year. If you ever need anything, just let us know. Kind regards, Friars Customer Service

Posted 3 weeks ago

“My husband generously bought me an enormous box of your dark chocolate gingers, which were the best I have ever tasted! I am a ginger lover and they were absolutely delicious. On the strength of that, I ordered a box of chocolates for my brother who lives in Jersey. He is a cocoa broker and thought that Your chocolates outclassed Hotel Chocolat! High praise indeed. I was also impressed by your prompt delivery to Jersey.”

Helpful Report

Posted 3 weeks ago

Hi Christopher, Thank you for your wonderful review! We’re thrilled you loved the dark chocolate gingers and that your brother enjoyed them as well, with prompt delivery to Jersey. If you ever need more treats or have a favorite flavour to share, we’d love to hear it. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Excellent service and quality!❤️”

Helpful Report

Posted 3 weeks ago

Hi Haydêe, Thank you for your wonderful review! We’re thrilled you’re pleased with the service and quality. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Absolutely delicious chocolates in beautiful, elegant packaging. The Dark Chocolate Orangettes are the best we’ve ever tasted and the Chocolate Coconut Macaroons are dangerously moreish!! Well packaged, fast delivery and website easy to navigate. First class company…10/10”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled you loved the chocolates and the packaging, and that you found the delivery and site easy to use. Your kind words mean a lot to us. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Even though I made an order very close to Christmas it arrived in time for the big day. The Rose and violet chocolate creams are absolutely delicious. I also ordered chocolate liqueurs again delicious. I will most definitely be ordering from Friars again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled the order arrived in time for Christmas and that you enjoyed the Rose and violet chocolate creams and the chocolate liqueurs. We can’t wait to have you back for more delicious treats. Kind regards, Friars Customer Service

Posted 2 weeks ago

“Found Friers a while ago and visited the shop in Keswick where there’s more selection. If I’m buying chocolates it’s a box from Friers taste and quality is exceptional.”

Helpful Report

Posted 3 weeks ago

Hi Colin, Thank you for your wonderful review! We’re thrilled you’ve discovered Friars and that the Keswick shop offers a great selection. We're glad the chocolates meet your taste and quality expectations. your kind words mean the world, its what we stive for Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Thanks to the Friars team who amended my order quickly and still got it delivered before Christmas. Very much appreciated”

Helpful Report

Posted 3 weeks ago

Hi Lynda, Thank you for your wonderful review! We’re thrilled to hear that the Friars team amended your order quickly and that it arrived before Christmas. If you need anything else, just let us know. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“My recent purchase of Friars choclate was a gifit to a relative, they reported the quaility of the product was good. And would make future purchase.”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for the kind words about Friars chocolate and for choosing us as a gift. We’re glad the quality was good and that you’d consider future purchases. If you need any help or have questions, please share your order number and details. Kind regards, Team Friars.co.uk

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re glad to hear the quality was good and that you’d consider future purchases. If you need anything else, just let us know. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Excellent chocolates. Excellent service. Delivery was prompt.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled you enjoyed our chocolates and that the service and delivery met your expectations. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Bought as a gift. Delivered on time. Recipients were very impressed with variety and quality.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled the gift was delivered on time and that the recipients were impressed with the variety and quality. If you need any more gift ideas or recommendations, just let us know. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“I purchased these chocolates as a gift, so haven't actually experienced the product, though am informed that they were excellent and very much enjoyed. The purchasing experience was entirely positive in all aspects, and I would certainly do so again.”

Helpful Report

Posted 3 weeks ago

Hi Jenny, Thank you for your wonderful review! We’re glad the purchasing experience was positive and that the gift was well received. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

“Fantastic service and product from the Friars team! Bought as a gift for Xmas and the box was all gone in moments!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear the Friars box was a hit and disappeared in moments—the perfect gift. Kind regards, Friars Customer Service

Posted 2 weeks ago

“Bought chocs for my elderly Mum as an Xmas treat. Super expensive but they hit the spot. Mum loved them and she is an expert at being negative about anything I do for her, so they must have been good.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful review! We’re delighted your mum loved the chocolates and that they hit the spot. Kind regards, Friars Customer Service

Posted 2 weeks ago

“Bought Rum Truffles, milk and plain chocolate, as a gift for my daughter at Christmas, she was very pleased and has enjoyed both.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your wonderful review! We’re delighted to hear the Rum Truffles and chocolates were a hit with your daughter this Christmas. If you’d like any gift suggestions for next time, we’re happy to help. Kind regards, Friars Customer Service

Posted 2 weeks ago

“Very easy to use, quick and efficient, job done.”

Helpful Report

Posted 4 weeks ago

Hi Costas, Thank you for your wonderful review! We’re thrilled it was very easy to use, quick, and efficient. If you ever need anything else, just let us know. Kind regards, Team Friars.co.uk

Posted 2 weeks ago

Friars.co.uk is rated 4.8 based on 17,541 reviews