FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 929 Reviews

97 %

of reviewers recommend FreshGround

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from Slav”

Helpful Report

Thanks for the review Miftar! I'll share it with Slav and the team now. Best, Ant

“We encountered an issue with the F5 coffee machine, which Chris Jones promptly and skillfully identified and resolved. His quick response and technical expertise were exceptional, making him one of the best technicians we have worked with. Thank you once again for the swift resolution.”

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That's great to hear, thanks Abbas! I'll share your review with the team now. Best, Ant

“Excellent serviced by Stephen efficient and professional”

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Hi Lynne, thank you so much for taking the time to leave a review. I'll share it with Stephen and the team now. Best, Ant

“Your engineer Piotr Lipski fixed the problem efficiently and quickly, leaving us with the coffee machine working perfectly.”

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Quick and Efficient are Piotr's middle names! Thank you so much for your review Susan, I'll make sure that Piotr and the team see your comments. Thanks, Ant

“The engineer who was visiting us - Nick Harding - was very helpful and experienced. Very happy with his service.”

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Hi Marija, thank you for your review! It's great to hear how happy you were with Nick and his service. I'll share your feedback with Nick and the team now. Best, Ant

“The engineer was very engaging, diagnosed the problem quickly and set to restoring the unit to fully working order. Couldn't be better service 5 stars.”

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And we couldn't have asked for a better review, thank you for taking the time to tell us, Paul! I'll share it with the team now. Best, Ant

“They are very quick to send out orders when we are low on stock”

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Thank you for taking the time to leave a review - we specialise in speedy deliveries! I'll share your feedback with the team now. Best, Ant

“FreshGround were quick to respond to my request for help with a pesky coffee machine and tap - Jamie Farrell fixed everything in one visit and it's all working perfectly now! Thank you Jamie :)”

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Jamie to the rescue! Thank you for taking the time to share your FreshGround experience - we truly appreciate it. I'll share your review with Jamie and the team now. Best, Ant

“very professional and polite lady , thanks”

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Hi Toni, thank you for taking the time to leave a review. I'll make sure the team sees your comments. Best, Ant

“Excellent services”

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Thanks for the excellent review Lauren. I'll share it with the team. Best, Ant

“Your engineer was very polite and tidy.”

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Hi Colin, thank you for your review. I'll share it with the team now. Best, Ant

“Wyatt did a great job efficiently and well done.”

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Hi Mandy, thank you for taking the time to leave a review. I'll let Wyatt and the team know your feedback. Best, Ant

“Steve was helpful & communicative when arranging to come to our Sheffield based office to assist us with a repair; Friendly & efficient service - would recommend :-)”

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Hi Helen, it's so great to hear about your experience with Steve. Glad it all went well! Thank you for your review, I'll share it with Steve and the team now. Best, Ant

“Jamie was very helpful and went over and beyond with an alternative and still carried out all his jobs. Thanks to him my site 77 coleman is now working and 131 finsbury pavement also. Great positive attitude.”

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That's great to hear, thanks for sharing your feedback Michaela! We pride ourselves on our positive team. I'll share your review with Jamie and the rest of the CoffeeCrew now. Best, Ant

“Steve Moore was very helpful, he fixed the issue very quickly. Thank you!”

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“Amazing service and engineers are well educated.”

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That's very kind of you to say, thanks Liam! I'll be sure to share your review with the rest of the FreshGround team. Best, Ant

“Amazing service as always. engineer today came on time and completed works efficiently and quickly. Very happy with all the engineers at Fresh Ground, always professional and knows the issues on site.”

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Thank you so much for taking the time to leave a review Eddie! We pride ourselves on the dedicated team we have who help out customers such as yourself. I'll share your review with everyone now. Best, Ant

“Steve is great!”

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This review is great! Thanks Matt, I'll share your comment with Steve and the team. Best, Ant

“Jamie was very helpful, prompt and extremely knowledgeable. Thank you!”

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Hi Anita, thank you for your review! It's great to hear how helpful Jamie was. I'll share your feedback with him and the team now. Best, Ant

“Pat was great he was very helpful throughout the visit.”

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Thanks for telling us about your visit, Ahmet! I'll make sure that Pat and the rest of the team see your feedback. Best, Ant

FreshGround is rated 4.9 based on 929 reviews