FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 914 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enginner was lovely”

Helpful Report

Hi Haleema, Thank you for your lovely feedback about our engineer! If there's anything else we can assist you with, just let us know. Warmest wishes, Team FreshGround

“Piotr (engineer) consistently provides an outstanding service. He is always friendly, professional, and incredibly efficient in everything he does. His technical expertise is matched by his excellent communication skills, he takes the time to explain things clearly and makes sure everything is running smoothly before he leaves. It’s clear that he takes great pride in his work.”

Helpful Report

“Freshground always makes us happy. Top technicians and great service. Why would you go anywhere else for your coffee !”

Helpful Report

Thank you Brian, Let us know if there is anything else we can do for you. Best wishes, - Lily @ FreshGround

“I wanted to take a moment to highlight the exceptional work of Nick Harding. Not only was Nick punctual, but he also executed everything perfectly. His dedication and kindness truly stood out, and he consistently delivers 100%, always striving to provide the best possible service. Kudos to Nick for his outstanding performance!”

Helpful Report

Thank you so much for your kind words about Nick. It's fantastic to hear how his dedication and professionalism shine through in his work. We will share your praise with him! If you need any further assistance, don’t hesitate to reach out! Kind regards, Lily @ FreshGround

“The service was great. Job got done, efficient and good communication.”

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“The service was great. Job got done, efficient and good communication.”

Helpful Report

Thanks Ruben, Very happy to hear it! Let us know if you need anything else. Best wishes, - Lily @ FreshGround

“Sounds like our best supplier so far. Always quick on responses, replacements, supplies, and regular services. All facilities are left clean and tidy after works.”

Helpful Report

Thank you, Alex! I'm very happy to hear that! I will pass this on to my colleagues. Should you need anything else, please don’t hesitate to reach out! Best wishes, - Lily @ FreshGround

“Always great service, very professional. Job been done to the highest standards and left tidy. Highly recommend.”

Helpful Report

Thank you, Signija! This is the sort of feedback we love to receive, it's good to hear the hard work of our engineers is visible. If you ever need anything else, feel free to reach out! Best wishes, Team FreshGround

“Great service visit from Steve! The engineers are always happy to check in when coming to fix one machine, if everything else is going okay - and pick up any other faults at the same time. The service reports are always recorded/emailed, but it's appreciated that they'll come to update me in person with what's been fixed and if there's any revisit required - if I have any questions this gives me the opportunity to ask for advice. Super efficient work, always! Thanks so much Steve :)”

Helpful Report

Thank you so much, Rose! We're thrilled to hear that Steve provided you with such great service and support. If there's anything more we can assist you with, just let us know! Best wishes, Team FreshGround

“Thanks for the order”

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Thanks for the great review, You know where we are, should you need further assistance. Best wishes, - Team FreshGround

“Delivery came fast Good Quality Reliable delivery”

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Thank you, We are happy to help you with anything else you need, Please don't hesitate to reach out. - Lily @ FreshGround

“billi tap 's hot water was not functioning and pat came as a saviour and fixed it by installing the new pump.”

Helpful Report

Very happy to hear it! Thanks for the great review. Let us know if there is anything else we can do for you. - Lily @ FreshGround

“Very good and quick.”

Helpful Report

“Very quick response and very helpful”

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“Excellent visit by a knowledgeable engineer. Polite and professional.”

Helpful Report

Hi Richard! Thank you for your review. We're happy to help. Please let us know if you need anything else from us. Warm regards, Team FreshGround

“Catherine was great - super quick and helpful”

Helpful Report

“in general we are happy as all do work after little problem, but there is small but. after filters have been change hot water tap stop working and the chap gone so I have to call for help and likely person on the phone was very helpful and instruct me thru setting so all was back to normal in few minutes. thank you.”

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“Really happy, one of the filters wasn't delivered so the chap quickly went to one of the offices to grab the filter and was back within 30 minutes. Thank you!”

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Thank you for your wonderful feedback, Ian! Let us know if there's anything else you need. Warm regards, Team FreshGround

“I wanted to take a moment to share some feedback regarding our experience with Fresh Ground, our provider since 2019. Overall, the service has been extraordinary. The customer service is quick and efficient, and ordering coffee and other supplies is an easy task with the webpage. If we need to contact any team, the process is smooth and hassle-free. Thank you for your continued excellent service.”

Helpful Report

Thank you so much for your kind words, Cony! We're delighted to know that you've had such a positive experience with our service and website. We're always here to help, so don't hesitate to reach out anytime! Warm regards, Team FreshGround

“We had our coffee machine serviced today and everything went smoothly! Thank you”

Helpful Report

Thanks Matei, If you need anything in the future, don't hesitate to reach out. Best wishes, Team FreshGround

FreshGround is rated 4.9 based on 914 reviews