FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 782 Reviews

98 %

of reviewers recommend FreshGround

Company Reviews

Metrics

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

Write Your review

Tell us how FreshGround made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick response, Angelo was polite and efficient. Many thanks”

Helpful Report

Thank you. We've shared your response with Angelo and the rest of our team. Ollie from FreshGround

“Slaw and Matt have been amazing every time.”

Helpful Report

Thank you Dimo. We're delighted to hear that. Ollie from FreshGround

“As always super quick to respond and action! Thank you.”

Helpful Report

Thank you Anita. We're always delighted to help. Ollie from FreshGround

“Quick and efficient! Thank you Matt Thomas!”

Helpful Report

Thank you Shereen. We've shared your feedback with Matt and the rest of the team. Always a pleasure. Ollie from FreshGround

“Lyndon is always a pleasure, very polite and professional”

Helpful Report

Thank you for your review, Kim. We've shared with our team. Ollie

“Efficient and pleasant service”

Helpful Report

Thank you Julie. Always a pleasure to help. Ollie

“Angelo was pleasant polite and efficient, he sorted out the problem and gave us advice for future use. Happy customers.”

Helpful Report

Thank you for your review, Jenny. We've shared it around our team here at FreshGround. Always a pleasure. Ollie

“So i had a leak from the water machine on the floor. Called at 4.56pm and Clive was very good when i spoke with him. He wasn't flustered unlike me. he stopped the leak with clear concise instruction. I still asked for an engineer to attend as this was a mains tap issue. Ryan came today (10 working hours later) and showed me in detail what happened. changed a valve more for my peace of mind than needing to and then explained how the system works and the fails safes involved (Freshground install a leak detection system to all the appliances installed). Fresh Ground have been superb and again they have proved what a good decision it was to choose them as my coffee machine and water dispensing supplier.”

Helpful Report

Thank you for your excellent review, Will. It's a pleasure to read and share with our team.

“There was a picking error resulting in my order not being correctly completed, however once I raised the issue it was swiftly corrected and the remaining products arrived the next day.”

Helpful Report

Thank you for the feedback Dawn. Glad we could be of assistance. Ollie from FreshGround

“great service”

Helpful Report

Thank you Rabbia.

“Matt was great! 5 stars”

Helpful Report

Thank you Vicky. Always a pleasure. Ollie

“Great service and was so quick to respond!”

Helpful Report

Thank you Makeda. It's always a pleasure to help. Ollie

“Great service, Pat is a great engineer always on time and knows what to do.”

Helpful Report

Thank you, Lee. We've shared your kind words with Pat and the rest of our FreshGround team. Ollie

“Love catherine, she is always so knowledgeable, friendly and also willing to teach you basic maintenance with our Billi taps. 10/10”

Helpful Report

Thank you Ze. We've passed your feedback onto Catherine and the rest of our team. Ollie from FreshGround

“Quick to response and act as soon as possible.”

Helpful Report

Thank you Shafeek. We're always on-hand if you need us. Ollie from FreshGround

“Always prompt to response and act.”

Helpful Report

Thank you Anita. Delighted we can help. Ollie from FreshGround

“Engineer called Slav Nowac came to sort a problem with our coffee machine. My colleague dealt with this as i was away and has been singing his praises! She said he was extremely helpful and knowledgeable, couldn't do enough, excellent service, thank you”

Helpful Report

Thank you Hayley. We've shared your lovely words with Slav and the rest of our team. Ollie from FreshGround

“Slav and Matt were both excellent when coming to fix our machine”

Helpful Report

Thank you Richard. We've shared your review with Slav and Matt, and the rest of our FreshGround team.

“We had Slav as our engineer today. He was very efficient and went the extra mile and I can’t thank him enough.”

Helpful Report

Thank you for this wonderful review, Kim. We've shared it with Slav and the rest of our FreshGround team. Ollie

“Chris Jones was great. Arrived promptly and sorted our issue with no problems! Thanks Chris”

Helpful Report

Thank you for your kind words, Sinead. We've passed them onto Chris and the rest of our team. Ollie from FreshGround.

FreshGround is rated 4.9 based on 782 reviews