FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 941 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Thanks Siginja, We are always happy to help you guys at Regus, let us know if you need anything else. Best wishes, FreshGround

“Quick, efficient and fixed all within 2 hours of call the office support team! Brilliant!!!”

Helpful Report

“Excellent service by Engineer thank you for the quick turn round - we now have hot and cold water.”

Helpful Report

Hi Lynne, Thank you for your fantastic feedback! Enjoy your water! If you need anything else, just give us a shout. Warmest regards, Team FreshGround

“Quick and Efficient servicing was done to change our water filters and service our water dispensers. Requested to replace a faulty dispenser without asking which was excellent.”

Helpful Report

Hi Matt, Thank you for your fantastic review! If there’s anything else we can assist you with, just let us know! Warmest regards, Team FreshGround

“It was an absolute pleasure having Catherine back on-site yesterday, and I genuinely look forward to working with her again in the future. Valentina WC”

Helpful Report

Hi Valentina, Thank you for your wonderful review! We're thrilled to hear you enjoyed having Catherine on-site. We will pass this on. Let us know if there is anything else we can do? Warmest wishes, Team FreshGround

“Quick and efficient service. Our staff enjoying the coffee like before :) Thank you!”

Helpful Report

Hi Madalina, Thanks for your review. So glad you enjoy the coffee. I love your desserts! Please let us know if there's anything else you need. Best wishes, - Lily @ FreshGround

“I believe it was Jay who came in today to sort water filters, he was such a friendly man and did a great, quick job.”

Helpful Report

Hi Emma, Thanks for the feedback, we love hearing great feedback about Jay. Will pass it on. Don't hesitate to get in touch if you need anything else. Best wishes, - The FreshGround Team

“Enginner was lovely”

Helpful Report

Hi Haleema, Thank you for your lovely feedback about our engineer! If there's anything else we can assist you with, just let us know. Warmest wishes, Team FreshGround

“Piotr (engineer) consistently provides an outstanding service. He is always friendly, professional, and incredibly efficient in everything he does. His technical expertise is matched by his excellent communication skills, he takes the time to explain things clearly and makes sure everything is running smoothly before he leaves. It’s clear that he takes great pride in his work.”

Helpful Report

“Freshground always makes us happy. Top technicians and great service. Why would you go anywhere else for your coffee !”

Helpful Report

Thank you Brian, Let us know if there is anything else we can do for you. Best wishes, - Lily @ FreshGround

“I wanted to take a moment to highlight the exceptional work of Nick Harding. Not only was Nick punctual, but he also executed everything perfectly. His dedication and kindness truly stood out, and he consistently delivers 100%, always striving to provide the best possible service. Kudos to Nick for his outstanding performance!”

Helpful Report

Thank you so much for your kind words about Nick. It's fantastic to hear how his dedication and professionalism shine through in his work. We will share your praise with him! If you need any further assistance, don’t hesitate to reach out! Kind regards, Lily @ FreshGround

“The service was great. Job got done, efficient and good communication.”

Helpful Report

“The service was great. Job got done, efficient and good communication.”

Helpful Report

Thanks Ruben, Very happy to hear it! Let us know if you need anything else. Best wishes, - Lily @ FreshGround

“Sounds like our best supplier so far. Always quick on responses, replacements, supplies, and regular services. All facilities are left clean and tidy after works.”

Helpful Report

Thank you, Alex! I'm very happy to hear that! I will pass this on to my colleagues. Should you need anything else, please don’t hesitate to reach out! Best wishes, - Lily @ FreshGround

“Always great service, very professional. Job been done to the highest standards and left tidy. Highly recommend.”

Helpful Report

Thank you, Signija! This is the sort of feedback we love to receive, it's good to hear the hard work of our engineers is visible. If you ever need anything else, feel free to reach out! Best wishes, Team FreshGround

“Great service visit from Steve! The engineers are always happy to check in when coming to fix one machine, if everything else is going okay - and pick up any other faults at the same time. The service reports are always recorded/emailed, but it's appreciated that they'll come to update me in person with what's been fixed and if there's any revisit required - if I have any questions this gives me the opportunity to ask for advice. Super efficient work, always! Thanks so much Steve :)”

Helpful Report

Thank you so much, Rose! We're thrilled to hear that Steve provided you with such great service and support. If there's anything more we can assist you with, just let us know! Best wishes, Team FreshGround

“Thanks for the order”

Helpful Report

Thanks for the great review, You know where we are, should you need further assistance. Best wishes, - Team FreshGround

“Delivery came fast Good Quality Reliable delivery”

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Thank you, We are happy to help you with anything else you need, Please don't hesitate to reach out. - Lily @ FreshGround

“billi tap 's hot water was not functioning and pat came as a saviour and fixed it by installing the new pump.”

Helpful Report

Very happy to hear it! Thanks for the great review. Let us know if there is anything else we can do for you. - Lily @ FreshGround

“Very good and quick.”

Helpful Report

FreshGround is rated 4.9 based on 941 reviews