FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 942 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick.”

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“Very quick response and very helpful”

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“Excellent visit by a knowledgeable engineer. Polite and professional.”

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Hi Richard! Thank you for your review. We're happy to help. Please let us know if you need anything else from us. Warm regards, Team FreshGround

“Catherine was great - super quick and helpful”

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“in general we are happy as all do work after little problem, but there is small but. after filters have been change hot water tap stop working and the chap gone so I have to call for help and likely person on the phone was very helpful and instruct me thru setting so all was back to normal in few minutes. thank you.”

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“Really happy, one of the filters wasn't delivered so the chap quickly went to one of the offices to grab the filter and was back within 30 minutes. Thank you!”

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Thank you for your wonderful feedback, Ian! Let us know if there's anything else you need. Warm regards, Team FreshGround

“I wanted to take a moment to share some feedback regarding our experience with Fresh Ground, our provider since 2019. Overall, the service has been extraordinary. The customer service is quick and efficient, and ordering coffee and other supplies is an easy task with the webpage. If we need to contact any team, the process is smooth and hassle-free. Thank you for your continued excellent service.”

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Thank you so much for your kind words, Cony! We're delighted to know that you've had such a positive experience with our service and website. We're always here to help, so don't hesitate to reach out anytime! Warm regards, Team FreshGround

“We had our coffee machine serviced today and everything went smoothly! Thank you”

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Thanks Matei, If you need anything in the future, don't hesitate to reach out. Best wishes, Team FreshGround

“The only coffee I drink. Also very fast delivery times :)”

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Thanks Rhiannon, We're thrilled to hear that FreshGround is your go-to coffee! Let us know if there's anything else you need. Best wishes, Team FreshGround

“Very good and prompt service.”

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Thanks Mariya, That's what we like to hear. You know where we are if you need anything. - Lily @ FreshGround

“The engineer who was fixing the machines today .He is very professional and kind person Thank you for sending him. Sorry forgot the engineer name.”

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Thanks Norma. Please let us know if there is anything else we can do for you. - The FreshGround Team

“Amazing technical knowledge, exceptional customer service. Thank you Joe and the team!”

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Thank you Lorenzo, We appreciate you taking the time to leave this feedback. Let us know if there is anything else we can do for you. - Lily @ FreshGround

“Great service once again. Very good communication.”

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Thanks Deborah, We're here should you need anything else. Best, The FreshGround team

“Catherine Crawford attended site for a routine filter change. Mentioned we had a problem with one of our machines and without prompting fixed machine and also showed me how to fix problem if had the same problem in the future. Catherine always goes above and beyond and is engaging and very knowledgable. Jamie needs a mention as well good to have technicians who can give telephone support to try and resolve issues without need for call out. Always provide top quality service !!”

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Thanks again Brian, We're happy to assist you whenever you need us. Just drop us a line. Best wishes, - Lily @ FreshGround

“Outstanding service as always!!”

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Thank you very much, Brian. We're glad to hear you think we're outstanding! We appreciate your feedback and your loyalty very much. Kind regards - Lily @ FreshGround

“execellent service and very friendly”

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Thank you, Kerrera, We are glad to hear it. Please drop us a line if you need anything else. Best, -The FreshGround team

“Quickly and effectively resolved all our problems, thanks Angelo!”

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Thanks Lorenzo, We're here if you need anything else from us. Bets wishes - The FreshGround team

“Super efficient to respond and fix our issues. I feel in safe and caring hands. Well done FreshGround - it's such a relief as no Office Manager needs a unhappy team on their hands unable to get their all important coffee fix.”

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We aim to be the champion for all office managers! Thanks Natalie, that's wonderful to hear. I'll share your review with the team now. Best, Ant

“Thank you to FreshGround and team(Slav) - very efficient and helpful.”

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No worries Mif! Thanks for taking the time to leave a review. I'll mention it to Slav so he gets to see your fantastic feedback. Thanks, Ant

FreshGround is rated 4.9 based on 942 reviews