French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,918 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 20th October 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now placed two orders with French Click and can genuinely recommend them. I like the fact that there is a UK phone number, and the phone is answered quickly. The staff are well trained and very helpful. I was able to chose between several delivery methods, and decided upon my local DPD carrier who often comes to our house and knows to call at the garden gate if there is no reply, leave in our safe place, etc. The prodts were genuinely French and well within date stamp. Being an absolute Francophile, I was absolutely thrilled to have a little bit of France in Somerset where I live. Bravo!”

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Posted 8 years ago

“Wonderful to be able to buy favourite French products in the UK. Fast delivery.”

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Posted 8 years ago

“Excellent service - products exactly as described, arrived promptly and well packed.”

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Posted 8 years ago

“The best value for Ebly. Waitrose which were the only supermarket selling it have now no longer stock it. Happy to say French Click do.”

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Posted 8 years ago

“Fabulous! I am in Australia and could not find anywhere else to purchase my favorite lotion and it arrived very quickly. Highly recommend.”

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Posted 8 years ago

“The order was received on time and we'll packaged will definitely use again”

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Posted 8 years ago

“easy to order. pleased with product.”

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Posted 8 years ago

“Love it - everything is so easy from the order to the delivery. Can’t leave without my favourite French groceries!”

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Posted 8 years ago

“As I still have not received the items all I can comment on is the service, which is poor”

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Posted 8 years ago

Hi Very sorry about the delay to your order. This should have been communicated to you. There was a problem with the stock of the item. New stock is arriving and it will be shipped as soon as we have it. Kind regards, Matt French Click

Posted 8 years ago

“Website eay to use to find the product I was looking for. Delivery as stated with updates as to delivery time,”

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Posted 8 years ago

“Delicious produce, good range, speedy delivery. Free delivery over, say, £50 would be nice. Will use again”

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Posted 8 years ago

“Good selection of cheeses. My order was delivered very quickly and although the outer box was slightly damaged on arrival, the cheeses had been well insulated and packaged and were absolutely delicious (especially the Langres). Carol Chambers”

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Posted 8 years ago

“Prefect produces. I am french and absolutely love that i am able to find items that i haven’t been able to find in London. French cheese cheaper than in Sainsbury’s or Waitroseor, when you can see them. Delivery really fast and driver very polite and helpful. I have mobility problems and cannot carry anything after major surgery. I live on the 3rd floor without lift and my order are delivered in my kiychen, which is more than any other food delivery. The only downside is that some itens are a little bit expensive. But overall ++++”

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Posted 8 years ago

“This website relieved me of so much problems I had with baby milk. For some reason my son only wants a special French brand. Delivery is fast and when I asked for help by email I had a straight answer few hours later. Thank you 🙏🏽”

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Posted 8 years ago

“Good website, prompt delivery, lovely to be able to get French brands here.”

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Posted 8 years ago

“Excellent service and easy to order - I will definitely buy again from you thanks”

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Posted 8 years ago

“Great products, speedy delivery in special cold bag.”

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Posted 8 years ago

“We didn’t receive our order yet, we placed it on the 16th of July and not received it yet :(”

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Posted 8 years ago

“So pleased I found somewhere to get out favourite French snacks! Delivered as promised and very well packaged. Will Be using again when we run out! Thank you very much! Would 100% recommend to others!”

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Posted 8 years ago

“Fabulous product which has a very full taste”

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Posted 8 years ago

French Click is rated 4.6 based on 10,918 reviews