French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,876 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poorly pack all tins Are heavily dented”

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Posted 6 years ago

Hi Sorry to hear this, please contact us at customservice@frenchclick.com with the details of what happened and we'll replace the items for you. Best regards, Matt French Click

Posted 6 years ago

“Delivery on time and products fresh and lovely. Too bad I wasn't advised prior to the delivery that one item was not in stock / I only realised once I unpacked everything.”

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Posted 6 years ago

“Very good service provided, items arrived very quickly. Will use French click again.”

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Posted 6 years ago

“Efficient service of those lovely foods one has so enjoyed in France but which Tesco etc don't stock !”

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Posted 6 years ago

“I like that they offer a big variety of French products, that I don’t get to buy in England, but some items weren’t in stock on the day of my delivery so I was a bit disappointed about that. In general, I will place an order with Frenchclick again”

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Posted 6 years ago

“Fast delivery n can’t fault the service”

French Click 4 star review on 9th November 2019

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Posted 6 years ago

“First delivery, all great”

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Posted 6 years ago

“Fantastic products and quick and very well packaged delivery! Thanks :)”

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Posted 6 years ago

“Order dilivered on date and time stated and in perfect condition many thanks”

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Posted 6 years ago

“The cheeses I ordered were well packed. French click notified me that one item I ordered was not in stock and gave me a refund right away for that item. Very pleased with the products. Will definitely order from French Click again.”

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Posted 6 years ago

“Delicious chocolate such a shame they are only available for Christmas.”

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Posted 6 years ago

“Arrived on time.great service.very well packeged. I hope to do more business with you in the near future.Thank you very much”

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Posted 6 years ago

“Easy to order, fast delivery. Perfect”

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Posted 6 years ago

“They responded well to an issue with a change to the product I ordered. Happy with the product too.”

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Posted 6 years ago

“Decent price, the only place I could find what I was looking for. Would recommend!”

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Posted 6 years ago

“La communication est au top et le délai de livraison est rapide. C'est ben pratique de pouvoir trouver des produits français en Angleterre, quand on est expatrié et que la nourriture nous manque ! ;) J'y commanderai d'autres produits les yeux fermés.”

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Posted 6 years ago

“Love some tinned French vegetables Ordered and delivered quickly.well packaged. Love em and will return”

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Posted 6 years ago

“Please inform customers about the opening hours of the warehouse in case the collection option is selected during the payment process. This way the customer will be able to know if he can collect his order or not. Thanks, Eugenio”

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Posted 6 years ago

“Thank you for giving me the opportunity to comment on your service. My items were delivered within the timeframe I requested and I'll be using your business again. Also, I'll also be recommending you to friends and family. Once thank you for your service.”

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Posted 6 years ago

“Ordered 2 weeks before wanting the order delivered and although it arrived on the day I requested I had to email to check that the delivery was being made as I received no notification that the order had been sent out. In addition I was a little disappointed that one of the cheeses (President Brie) only had 8 days left until its sell by date, this cheese type can have a much longer lead time. The cheeses I ordered were for a gift hamper but the short date means it will not be able to be given.”

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Posted 6 years ago

French Click is rated 4.6 based on 10,876 reviews