French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what I needed. The delivery charge was extremely high but I had to get the product for external reasons. If I wasn't under that pressure I would not have gone through with the purchase. Shame about the very high delivery cost.”

Helpful Report

Posted 6 years ago

Hi Sorry to hear this. We do offer some cheaper delivery options from £5.99, depending on the day, and free delivery over £35 in London. Kind regards, Matt French Click

Posted 6 years ago

“Sorry but my initial order did not arrive. However, second time lucky. Somewhat sorry that the boxes of herbal teas had been reduced in size and number. Still love them ‘though. Ann Shapter”

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Posted 6 years ago

Hi Sorry to hear this. It seems the manufacturer has shrunk the product. We will be updating the weight / price shortly. Kind regards, Matt French Click

Posted 6 years ago

“Always prompt and well packaged. Allows me to get my favourite French snacks. Yum”

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Posted 6 years ago

“Great site, lovely to recreate holiday feeling. Have ordered twice, no problems. I wonder if the packaging used, hundreds of small green plastic bubbles, is recyclable ? I keep looking to see if the Langues de Chat are coming back into stock ?”

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Posted 6 years ago

“good delivery and fantastic selection of produce from France, Cannot wait to order more goodies.”

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Posted 6 years ago

“Delivered when they said they would, reliable and quick. My son will be very happy with the Benco! Thank you”

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Posted 6 years ago

“The service is excellent, but occasionally the products are not. That's not the fault of French Click. Culinary standards in that former temple of gastronomy, France, have been declining for some time, so ready meals seem to have suffered a similar fate. Some are too salty for British tastes. Others are simply not up to scratch (the blanquette de veau we bought recently was a big disappointment). In future we will avoid such products and stick to things like cooking oil and washing powder which are not meant to be eaten.”

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Posted 6 years ago

“Quick, fresh and easy.”

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Posted 6 years ago

“Top notch lightning service and great product. Thanks”

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Posted 6 years ago

“Delivered on time, good packaging, perfect”

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Posted 6 years ago

“Very quick delivery. Excellent!”

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Posted 6 years ago

“It’s a fab website with all those lovely French items I crave when in the UK. And they delivered really quickly.”

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Posted 6 years ago

“thank you, everything that i needed”

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Posted 6 years ago

“All fine just waiting for my refund still as i got 4x product that i ordered 5x. I agreed to get 4 as there were only that in stock but want my money.”

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Posted 6 years ago

“Excellent customer service, personal delivery and a wide selection of products offered.”

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Posted 6 years ago

“French Click is AWESOME”

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Posted 6 years ago

Hi Thanks for your nice comment. Kind regards, Matt French Click

Posted 6 years ago

“I had used Jus-Rol ready-rolled frozen shortcrust pastry for years. However, the Company (now owned by a giant US food conglomerate) stopped making this for round pie dishes, but shaped for rectangular baking trays only. Thus it required inconvenient re-kneading and rolling for anything other than relatively small round baking dishes. I ordered ready-rolled frozen shortcrust pastry from French Click which is made for round baking dishes. What is more the product is much superior in taste, as well as storge and handling properties to Jus-Rol. French Click also ships within a day by private carrier to your home and it is very well-wrapped with 'freeze-bags' included to keep it fresh upon delivery. Great product, great service and fair prices. I have already ordered 16 packs of pastry from French Click and will also buy other products in the future.”

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Posted 6 years ago

“Prompt professional vendor”

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Posted 6 years ago

“Excellent product choice, straightforward online shop, packing of orders very secure. Just hope arrangements post 31st October aren't too disrupted...”

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Posted 6 years ago

“Excellent service, packaged well with fast delivery. 5/5 shall return”

Helpful Report

Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews