French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,875 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Food came by parcel force, wrapped in ice bags, which were amazingly still frozen”

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Posted 6 years ago

“Very good, ordered around Christmas, one item was missing and was refunded before the package arrived.”

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Posted 6 years ago

“Wonderful to be able to get brands we can usually only enjoy on holiday delivered to our door. Impressively well packed, and delicious!”

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Posted 6 years ago

“Exactly the product I was looking for and speedy delivery on a selected day.”

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Posted 6 years ago

“Excellent products, customer service, delivery, and packaging! Everything arrived safe and sound. Highly recommend this company for its value for money.”

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Posted 6 years ago

“I buy Andros apple in bulk to justify the delivery costs - it's delicious. Latest arrival packed beautifully, though I wish they'd use more paper and less unrecyclable plastic, and arrived on time - again, it would be nice to be able to specify a shorter delivery window for the basic price.”

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Posted 6 years ago

“Excellent service and very fast delivery. Thanks”

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Posted 6 years ago

“Quick and efficient service.”

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Posted 6 years ago

“Very professional. Good website, ordering easy and first class delivery communication.”

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Posted 6 years ago

“Le site est très facile à utiliser. J’ai trouvé tout ce que je voulais acheter. J’ai commandé et je les ai reçus la même semaine. Il n’y a qu’une seule chose que je n’ai pas appréciée. Je voulais changer la date de livraison. Quelqu’un m’a répondu par mail en disant qu’il pourrait la change mais il faut que j'écrive vite ma réponse. C’est ce que j’ai fait. Cependant, le lendemain cela n’était plus possible parce qu’il a pris trop de temps. En tout cas, je suis satisfaite du service. —————— The site is really easy to use. I found everything I was looking for. The items were ordered and delivered in the same week. The only thing I didn’t like was trying to change the delivery date. I received a response saying that I could change the date if I responded quickly, which I did. However, the next day I was told that it was no longer possible. In any case, I am satisfied with the service.”

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Posted 6 years ago

“Great service will use again”

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Posted 6 years ago

“What a great service! My favourite French products delivered to my door. Thank you French Click!”

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Posted 6 years ago

“Unnecessary use of polystyrene packing”

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Posted 6 years ago

“Your product offering is rather fine, your delivery tracking rather bad. When I tried to track the delivery of my first experimental order, I formed the impression that although my order was accepted, I could not actually track delivery until the physical despatch had begun (and I tried several times). Delivery was then attempted within hours I was out. Luckily, my home is quite near the post office to which my delivery was transferred.”

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Posted 6 years ago

“Super. Produce I otherwise find randomly at French food markets, all in one place at reasonable prices, and promptly delivered. So glad I found their site!”

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Posted 6 years ago

“Food I could not find locally , arrived chilled and fast.”

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Posted 6 years ago

“It was good.”

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Posted 6 years ago

“Prompt service and delivery on the day said. Thank you”

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Posted 6 years ago

“Excellent service, swift delivery and wonderful products.”

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Posted 6 years ago

“Brilliant. All arrived on time and love what we've had so far. Thank you.”

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Posted 6 years ago

French Click is rated 4.6 based on 10,875 reviews