French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,709 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 11th May 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery also had an issue where I had not updated my address. I contacted the company to explain this a day before. There and then my address details were updated and delivery was not affected. Great customer service”

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Posted 7 years ago

“Good service, package arrived quickly with no damage because of excellent packing.”

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Posted 7 years ago

“Delighted with the efficiency of the order delivery and the qyality of the product!”

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Posted 7 years ago

“I was so pleased to find this! The delivery to outer-London postcodes is a bit confusing though. The website said that it would be free delivery, with a choice of time slot, but this wasn’t an option at check out. I ended up emailing to ask, and while the delivery fee for the parcelforce option I had picked was refunded, I wasn’t offered a narrower choice of time slot than 09:00 - 17:30. Fortunately I was in when the (non parcelforce) delivery arrived.”

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Posted 7 years ago

“Very good service competitively priced”

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Posted 7 years ago

“I bought this as it reminded me of something i had years ago.its a great filler for vol aux vents etc,so quite enjoyed.”

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Posted 7 years ago

“Quick delivery, delicious food! Thank you!”

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Posted 7 years ago

“Packaging was excellent, lots of chill-bags. Produce was also excellent, lovely cheeses, meats etc. I overcooked the poulet bresse unfortunately; it tasted great, but was a bit dry. Very happy, thanks. I will be ordering again soon.”

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Posted 7 years ago

“Over the years I have purchased many products from French Click, I will say, that in my experience, their products are good, the service is fast and the produce arrives, will packed and in quick time.”

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Posted 7 years ago

“Great price for Amora mustard, and fast service. Fully recommended”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Delighted with food and the choice. Arrived promptly and am very pleased. Only problem is disposing of polystyrene chips in packaging with recycling rules.”

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Posted 7 years ago

“Based on PAST experience you used to be excellent, this time order not sent because one item out of stock, no reply to my email, called and spoke to lady who said okay we'll do s you want and send rest of order, no follow up contact no idea when I'll get my stuff., en Francais MERDE”

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Posted 7 years ago

“Excellent choice of French groceries. Could not fault the packaging of items. Perfect! Delivery on time with a one hour window. So happy!!”

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Posted 7 years ago

“Online ordering process very easy and usable. Delivery was on time and order correct. Prices are very competitive compared to Waitrose etc . Shall use this site for all my French products. Very happy customer !”

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Posted 7 years ago

“Very good service and friendly team it is just a shame I received 1 product different from the one ordered. ( Apericube "Saveurs des Supporters" 4 Fromages, Poulet, Tomate, Olive (x48) 250g instead of Apericube Best of Des Saveurs (Emmental Gratine, Jambon cru, Bleu, Poulet Grille) (x48) 250g) other than that e erything was ok.”

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Posted 7 years ago

“Wide choice of products not always valid; the quality of what you order is up to you, do not expect big tips. Timely delivery, good packaging.”

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Posted 7 years ago

“All good, speedy delivery.”

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Posted 7 years ago

“good product and well delivered”

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Posted 7 years ago

“all ok except the scarole which had seen betterdays!”

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Posted 7 years ago

French Click is rated 4.6 based on 10,709 reviews