Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alles super”

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Posted 7 years ago

“Quick and easy to book.”

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Posted 7 years ago

“Website clear, informative and easy to use. Have never booked a freight vehicle onto a ferry before, but the whole procedure was simple. Very happy with the price too!”

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Posted 7 years ago

“Quick reactions. Good website.”

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Posted 7 years ago

“The lady I spoke to on the phone was very helpful”

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Posted 7 years ago

“Yanislav Ivanov. We made the booking very fast and we are very happy with the service provided by Freightlink”

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Posted 7 years ago

“Very good service, I had booked onto the later ferry and made it on time for the earlier sailing and thankfully it was now bother and got home 4 hrs earlier. The food was nice and overall service I have to say was excellent. www.riversiderecoveryltd.co.uk”

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Posted 7 years ago

“all Good apart Price!!!!”

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Posted 7 years ago

“A very pleasurable straightforward booking service and we're really helpful when I needed to change my return booking to a different day.”

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Posted 7 years ago

“Our ferry booking was very easy to do and the staff were very helpful”

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Posted 7 years ago

“Thank you very much to all port team for helping our company. They did great job to organize loading our late truck. Biggest thank you. Ernestas Toleikis”

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Posted 7 years ago

“Ramona did a fantastic job supporting me after a few "IT queries". really helping and patient person.”

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Posted 7 years ago

“Always very helpful and every booking happened exactly as agreed. My contact person Ramona Renton also speaks fluent German and that makes things very easy for me.”

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Posted 7 years ago

“Good, reliable company. Always happy to help and keep you informed.”

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Posted 7 years ago

“This is the wrong email for the 5th time so sort it out”

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Posted 7 years ago

We are sorry to hear you are receiving the wrong emails. We have emailed you privately to correct this issue. Apologies for any inconvenience caused.

Posted 7 years ago

“Disappointed that you cant pre book a single cabin or upgrade the ticket etc.”

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Posted 7 years ago

We are sorry to hear you are disappointed with the options available. Unfortunately freight ferry operators do not provide these services.

Posted 7 years ago

“It was very difficult to get booked the online system needs a lot to be desired it took me in total to make my first ever booking .Dion in certain cases was helpfully”

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Posted 7 years ago

We're sorry to hear you experienced some issues with your booking. We will investigate what issues you had with Dion and make improvements where necessary.

Posted 7 years ago

“gooooood”

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Posted 7 years ago

“Sorry guysjust setup Wright you mobile apps just not working well I set up 1 booking and mobile apps to first tow don't give me to pay after I no idea to third I pay and your mobile apps charget me 3 times for 1 booking”

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Posted 7 years ago

We are sorry to hear you have experienced some issues when making a booking with our app. We have cancelled and refunded your duplicate bookings. Our technical team will investigate the issues you encountered.

Posted 7 years ago

“Great site to book,can't be easier”

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Posted 7 years ago

Freightlink is rated 4.8 based on 2,938 reviews