Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,907 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best team of advisers! Very proffesional and helpful. Patrik (for Romanian clients) is brilliant! Keep up the good work! You are great! Thank you all So much!”

Helpful Report

Posted 2 years ago

Thank you for the great review! We will pass your comments on to Patrick and the team. Have a great day

Posted 2 years ago

“Todo bien.”

Helpful Report

Posted 2 years ago

Thank you for your review

Posted 2 years ago

“Excellent advise and support team”

Helpful Report

Posted 2 years ago

Thank you for your review! It's great to hear that our experts could help with your query

Posted 2 years ago

“I'm very satisfied with your service.”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review! It's fantastic to hear that you have had a good experience with us. Have a great day

Posted 2 years ago

“Very helpful, efficient and a pleasure to work with :-)”

Helpful Report

Posted 2 years ago

Hi Suzanne, thank you for your review! It's great to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 2 years ago

“quick response to questions”

Helpful Report

Posted 2 years ago

Thank you for your review, it's great to hear that you have had a positive experience with us!

Posted 2 years ago

“Perfect as usual”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review! Our team is always here to help

Posted 2 years ago

“Loving your work”

Helpful Report

Posted 2 years ago

Loving your review Mick, it's great to hear that you have had a good experience with us! Our experts are always on hand to help

Posted 2 years ago

“Helped me complete a customs form, so i could not stress about it. I use Freightlink for all my ferry bookings,and would not consider changing. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. It's fantastic to hear that our team were able to support you with your customs needs too. Have a great day

Posted 2 years ago

“As a first time private person availing of this service I found Freightlink to be very helpful and professional.”

Helpful Report

Posted 2 years ago

Hi Michael, thank you for your review! It's great to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 2 years ago

“la qualité de service est au top merci à l'équipe Joseph and Julia ;);)”

Helpful Report

Posted 2 years ago

Merci beaucoup pour vos commentaires très aimables.

Posted 2 years ago

“Köszönöm szépen nagyon korrekt és emberi a hozzállás mind a társaság mind a személyzet részéről!”

Freightlink 5 star review on 27th April 2023

Helpful Report

Posted 2 years ago

Köszönjük a visszajelzést !

Posted 2 years ago

“Sadie. answered any queries I had and everything was sorted for me. Great service. Thank you.”

Helpful Report

Posted 2 years ago

Hi Stephen, thank you for taking the time to leave us a review! It's great to hear that you had a good experience with us. Our experts are always here to help

Posted 2 years ago

“I regularly use Freighlink for our business travel requirements. Yesterday I hit a major issue when we were refused to board at a UK port. I called Freightlink for assistance. With the great help from Sadie, Patryk and Lukas we managed to board on the final hour. Without their expertise and 'megamind' knowledge it would not have happened. Kudos to a great team, you're amazing.”

Helpful Report

Posted 2 years ago

Hi Frances, thank you for your review! Our customer service team work extremely hard to provide an unparalleled, industry-leading service, so it's fantastic to hear that we could support you with your booking. Have a great day

Posted 2 years ago

“I am satisfied with the service”

Helpful Report

Posted 2 years ago

Hi Bordács, thank you for your review

Posted 2 years ago

“Very Good Service”

Helpful Report

Posted 2 years ago

Thank you for your review! Our experts are available to provide you with industry-leading support 7 days a week

Posted 2 years ago

“i book for our engineers al the time, never had a problem with the agents, always helpful and pleasant”

Helpful Report

Posted 2 years ago

Hi Gillian, thank you for leaving us a review! We work hard to provide an industry-leading service for all our customers, so it is fantastic to hear that you have had a good experience with us. Have a great day

Posted 2 years ago

“VERY HELPFULL”

Helpful Report

Posted 2 years ago

Thanks for the great review Darren, we're glad our experts could help!

Posted 2 years ago

“Contact with their colleague is very good, always helpful and friendly. We can only recommend you to all our partners. The website is easy to use. We love using it.”

Helpful Report

Posted 2 years ago

Thank you for your review! We look forward to working with you in the future

Posted 2 years ago

“Excellent service, friendly and very helpful.”

Helpful Report

Posted 2 years ago

Hi Martin, thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 2 years ago

Freightlink is rated 4.8 based on 2,907 reviews