Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,907 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich kann Freightlink nicht genug empfehlen, ein großartiger Job von Hr Rana Umar. Es ist sehr von Vorteil einen deutschsprachigen Fachmann am Telefon zu haben. Sogar am Sonntag die Mail beantwortet und aktiv auf mich zugegangen als ein Mail nicht rausgegangen ist. Absolut top Peter Kletzenbauer”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“No matter how many questions I've had, the German Account Manager Umar Rama has always had an answer. I really appreciated the fast and competent replies. Top Service, thank you :)”

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Posted 2 years ago

Hi Julia, thank you for leaving us a review! We are pleased to hear that you have had a positive experience with us. Our team are always here to help

Posted 2 years ago

“The price/performance ratio was very good. Our contact person Mr. Umar Rama was very friendly, extremely competent and very quick to process”

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Posted 2 years ago

Thank you for your review. At Freightlink, our service is incredibly important to us, so it is great to hear that you have had a positive experience with us! We will be sure to pass your comments on to Umar and the team. Have a nice day

Posted 2 years ago

“Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood”

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Posted 2 years ago

Thanks for the great review! It is brilliant to hear that you have had a good experience with us. We will pass your comments on to Umar and the team. We look forward to doing business with you in the future

Posted 2 years ago

“Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!”

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Posted 2 years ago

Hi Jenni, thank you for taking the time to leave us such a detailed review! We are thrilled that you have had a good experience with us & we will pass your lovely comments on to Sadie and the team. Have a great day

Posted 2 years ago

“Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung ! Wir freuen uns jedesmal, einen Kunden der so freundlich und nett ist wie Sie Herr Özata begrüßen zu dürfen.

Posted 2 years ago

“Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.”

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Posted 2 years ago

Hi John, thank you for taking the time to leave us a review. It's great to hear that you are enjoying our service! We look forward to continuing to support you in the future. Have a fantastic day

Posted 2 years ago

“Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“Always extremely helpful and human! Get through on the phone easily!”

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Posted 2 years ago

Hi Gilli, thanks for leaving us a review! We really appreciate your feedback. Our team are always happy to help - have a great day!

Posted 2 years ago

“Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.”

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Posted 2 years ago

Thank you so much for the 5 star review. It's great to hear that you've been using us for a number of years, and that our team was able to help you out of a difficult situation. We really appreciate your loyalty as a customer. Your kind words about Patrick are very much appreciated as well. Thank you!

Posted 2 years ago

“Very good service and support even on a weekend and in the middle of the night. Thank you !”

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Posted 2 years ago

Thank you very much, Sebastian. We really appreciate it! It's our pleasure to provide you with help even on weekends and in the middle of the night. Again, thank you.

Posted 2 years ago

“Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet”

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Posted 2 years ago

Vielen Dank, Ralf, für Ihre gleichwertige Bewertung von Freightlink. Wir schätzen es wirklich, dass Sie sagen, dass "alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet" ist. Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution”

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Posted 2 years ago

Thank you so much Annalisa for your amazing 5 star review. It's great to have you as a customer and we are delighted to hear that you find our team helpful and kind. Thank you for your continued business.

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

Thank you so much, Andrean, for your generous 5 star rating of Freightlink! We are so pleased that you had a positive experience with us and appreciate your kind words.

Posted 2 years ago

“Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.”

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Posted 2 years ago

Thank you for your review. Great to hear you had a fantastic experience with us and our team. We'll pass it on to Yanislav.

Posted 2 years ago

“Nagyon segítőkész csapat. Csak ajánlani tudom.”

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Posted 2 years ago

Nagyon szépen köszönjük.

Posted 2 years ago

“Very good!!”

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Posted 2 years ago

It's great to hear that we have a service that works for you. Thank you for leaving us a review!

Posted 2 years ago

Freightlink is rated 4.8 based on 2,907 reviews