Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,325 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“OTTIMO SERVIZIO”

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Posted 2 years ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 2 years ago

“Il Signor Sean Zaniboni è stato molto cordiale e competente. Ci ha seguiti ed aiutati passo per passo. Grazie”

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Posted 2 years ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 2 years ago

“Перфектно обслужване!”

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Posted 2 years ago

Благодаря!

Posted 2 years ago

“Благодарен съм за съдействието от колегите. Наложи се два пъти да променя една и съща резервация.”

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Posted 2 years ago

Благодарим Ви за любезните думи и положителната оценка. Радваме се да чуем, че нашият екип е успял да Ви помогне с промените в резервацията. Ние сме подготвени да се адаптираме към променящите се обстоятелства и сме ангажирани да предоставяме изключително обслужване на клиентите. Ценим Вашето доверие и се надяваме да Ви видим отново скоро.

Posted 2 years ago

“Fast and helpful responses. Nothing to complain about!”

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Posted 2 years ago

Hello Nathan, thank you so much for your review, we're happy to hear that you are satisfied with our services!

Posted 2 years ago

“Overall, I am very satisfied with Freightlink's services and can confidently recommend them to others. The price is competitive and the service quality is high.”

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Posted 2 years ago

Hello Jurate, thank you so much for your review! We're thrilled to hear that you are happy with our services.

Posted 2 years ago

“PERFECT.Reactive service!!very perfect”

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Posted 2 years ago

Hello Matthias, thank you so much for your review!

Posted 2 years ago

“I am both fortunate and grateful for the exceptional service I've from John Gaskell and his team members, Adam, Alexandra and Gabriel at Freighlink. When my vehicle broke down in the Republic of Ireland I turned to a large national company with whom I have comprehensive cover. Despite their assurances this company failed to deliver my vehicle to Dublin port on two occasions resulting in two paid ferry bookings being lost. Were it not for Freightlink I sense my vehicle would still be in Dublin. When I contacted Freighlink to make a third ferry booking they immediately understood my frustration and demonstrated an intent to have my vehicle returned to England. It was the first time in a difficult period that I felt reassured. Thanks to John and his team arrangements were made for my vehicle to be picked up from a depot in Dublin, transported to Holyhead and delivered to my garage of choice in England in a very short time. I was kept fully informed at all times. I had total confidence in Freightlink. At all times, John and his team were courteous, friendly, professional and supportive. So refreshing to experience such a positive service approach. I recommend Freightlink to all that have need of their service. Thank you John, Adam, Alexandra and Gabriel. Your help is very much appreciated.”

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Posted 2 years ago

Hi Alan, We are delighted to hear that you had such a positive experience with Freighlink. We understand that your vehicle breaking down in Ireland was a stressful situation, and we are glad that we were able to help you return it home safely and efficiently. Our team strives to provide exceptional customer service, and we are thrilled that our efforts were appreciated. Thank you again for taking the time to share your feedback!

Posted 2 years ago

“It’s been a long time a company has stood out in their prompt replies, their exceptionally kind and patient professionalism on the phone and nothing was too much trouble from a simple question to making and changing my booking when work load had finished early. It’s been a very pleasant experience working with FL and I fully recommend this company to anyone wishing to move your vehicle, in my case on a ferry to the IOM. Please thank all your team as every spoke in your company’s wheel is just as important as the other!! A massive Thank you!!”

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Posted 2 years ago

Thank you so much for your review. We're thrilled to hear that our team helped make the vehicle moving process stress-free, and we'll make sure that our amazing team is aware of your glowing feedback right away!

Posted 2 years ago

“Excellent company, always respond to any queries very quickly, also booking is very easy on the website.”

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Posted 2 years ago

Hello Dave, thank you so much for your review! We're thrilled to hear that you are satisfied with both our customer service and the website booking tool.

Posted 2 years ago

“Very easy and straight forward to use.”

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Posted 2 years ago

Hello Steve, thank you for your review! We're glad to hear that you find our booking tool easy to use.

Posted 2 years ago

“I dealt specifically with your representative Adam Burt, who from my initial enquiry, through to the conclusion of the matter we were dealing with proved to be knowledgeable, professional and extremely courteous. I would have no hesitation in using or recommending your company in future.”

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Posted 2 years ago

Hello David, thank you very much for your review! We're thrilled to hear that our expert was able to provide all the help needed with your booking. We'll make sure to let Adam know about your feedback right away!

Posted 2 years ago

“never had any problems with booking our company vehicles, mainly going over to Ireland or Belfast, they do as requested by myself in relation to times, dates, vehicle reg and applying for the port pass generator, very happy.”

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Posted 2 years ago

Hello Gilian, thank you so much for your review. We're thrilled to hear that our team of experts is always able to help with all the requests you might have!

Posted 2 years ago

“By far one of the easiest bookings i ever made. Besides i enjoy a single cab. One of the best booking platforms, easy to deal with and highly reliable!”

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Posted 2 years ago

Hello Andreas! Thank you for your review. We're thrilled to hear that you are enjoying our booking platform!

Posted 2 years ago

“My booking experience with Freightlink was first class as always - the Freightlink staff are very experienced and extremely helpful.”

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Posted 2 years ago

Hello Graham, thank you so much for your review! We're thrilled to hear that your booking with us is always a positive experience.

Posted 2 years ago

“Spokojenost”

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Posted 2 years ago

Děkuju!

Posted 2 years ago

“my booking was perfect Thank you very much”

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Posted 2 years ago

Hello there, thank you so much for your review. We're happy to hear that the booking was perfect!

Posted 2 years ago

“super pomocni ludzie tam pracuja , super zepoł”

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Posted 2 years ago

Witamy serdecznie, i dziękujemy za wystawienie opinii. Cieszymy się, że nasz zespół jest zawsze w stanie pomóc. Pozdrowienia!

Posted 2 years ago

“Super.bravo”

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Posted 2 years ago

Hello, thank you so much for your review!

Posted 2 years ago

“Rewelacja ! Pan Marcin Misztal działa swietnie . Kiedykolwiek korzystam z waszej firmy to wiem , ze Pan Marcin nie zawiedzie , nigdy nie zlekceważył naszych potrzeb , czasem bardzo pilnych czasowo.”

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Posted 2 years ago

Dziękujemy serdecznie za wystawienie opinii. Niezmiernie cieszymy się, że nasz zespół jest zawsze w stanie pomóc, i przekażemy Pański pozytywny feedback Marcinowi. Pozdrowienia!

Posted 2 years ago

Freightlink is rated 4.8 based on 3,325 reviews