Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,334 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,334 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Excellent services.”

Helpful Report

Posted 2 years ago

Thanks for your review. Glad we could help. We look forward to helping you again soon.

Posted 2 years ago

“Joanne was very helpful with bookings, easy going and friendly, great service l, I would recommend to anyone travelling commercially to call Joanne at Freightlink”

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Posted 2 years ago

Thanks for your lovely feedback, Iain. Joanne is a fantastic member of our team so it's great to see her praised like this. Have a great day!

Posted 2 years ago

“We found all the staff we spoke to very friendly, knowledagble and helpful, especially Adam Burt - In helping us to ensure our precious cargo of 36 Generators made their way to the humanitarian aid effort in Ukraine. At one point we had to change the registration details on our vehicle and freightlink ensured this was done without trouble, the portpass team were also really helpful in ensuring the journey could go ahead, Adam also managed to change our booked journeys for us as our plans were adapted, so a big thank you to hima nd the rest of the team, would happily reccomend Freightlink to others and will be using again on our next trip”

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Posted 2 years ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts helped make your travel hassle-free. We'll make sure that Adam is aware of your great feedback, and we're looking forward to be working with you in the future!

Posted 2 years ago

“Perfect, as usual.”

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Posted 2 years ago

Hello Svetla, thank you so much for your review! We're glad to hear that your experience with us is positive!

Posted 2 years ago

“I find the customer service team at Freightlink are always very polite and helpful, they respond to requests in a very timely manner and help wherever they can.”

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Posted 2 years ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts are always able to help make your booking experience easy and hassle-free.

Posted 2 years ago

“ÜDVÖZLETEM ! Szeretnék gratulálni a csapathoz ! Nagyon jó kommunikáció és ügyintézés ! Maximális tisztelet Péter Klamancsányinak a korrekt és lelkiismeretes hozzá állásért a munkájához ! Üdvözlettel : Szabó András LOG-EX CARGO KFT.”

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Posted 2 years ago

Nagyon köszönöm kedves és pozitív visszajelzésed! Örömmel halljuk, hogy magas szinvonalú szolgáltatásban részesültél csapatunktól. Sokat jelent számunkra elismered, főleg Klamancsányi Péter elhivatottsága és korrekt hozzáállása. Biztosan továbbítjuk neki dicsérő véleményed. Várjuk, hogy továbbra is kiváló szolgáltatást nyújtsunk igényeidnek megfelelve! Ha bármi másban is segíthetünk, kérlek keressen bizalommal minket!

Posted 2 years ago

“An excellent service from Freighlink with a seamless journey. Adam Burt from Freightlink called me immediatley after booking to help me out with any questions i might have. He was super helpful and provided a first class service. Many thanks.”

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Posted 2 years ago

Hello there, thank you for your review! We're thrilled to hear that your experience with us was a positive one, and that our expert has made your booking stress-free. We'll make sure to let Adam know about your feedback right away!

Posted 2 years ago

“Spoke to Denisa with a few questions with regards to an upcoming trip and she was absolutely fantastic, knowledgeable, professional and extremely helpful with a speedy response. A real Asset. Thankyou! We are very impressed with you.”

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Posted 2 years ago

Thank you for your very kind review. We will certainly pass on your comments to Denisa. We are glad to hear she could help with your requirements.

Posted 2 years ago

“I've dealt with Pavel on a couple of occasions recently and he is quite simply BRILLIANT !!! He's knowledgable, patient and super efficent. Many thanks for a 1st class service!”

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Posted 2 years ago

Thank you for your kind comments, Adam. We will certainly pass them on to Pawel. We look forward to helping you again soon.

Posted 2 years ago

“The customer service is outstanding. It was the first time for me to organise a temporary export and travel on freight, and Freightlink answered every question swiftly and helped with every aspect of the booking process. I cannot recommend more highly.”

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Posted 2 years ago

Hello there, thank you for your review! We're thrilled to hear that our team of experts has made your first booking experience easy and hassle free, and we're looking forward to working with you in the future!

Posted 2 years ago

“really nice to have someone on end of phone to assist with our weekly bookings(not some autogenerated bot) Adam is spot on! freight link is the only place to go for booking ferries!”

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Posted 2 years ago

Hello Will, thank you so much for your review, we're thrilled to hear that our team of experts is always able to help make your bookings hassle free!

Posted 2 years ago

“excellent customer service, dont shy away from dealing with you in person on the phone and super clear and concise with their advice”

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Posted 2 years ago

Hi Will, thank you so much for your review. We're thrilled to hear that your experience with our customer service is a positive one and that our experts are always able to resolve any issues and answer all the questions to make the booking process easy for you.

Posted 2 years ago

“Adam Burt was outstanding, an asset to your company!!”

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Posted 2 years ago

Hello Lesley, thank you so muchfor your review. We will pass on your feedback to the relevant team member right away!

Posted 2 years ago

“Beratung sehr gut - vielen Dank”

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Posted 2 years ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 2 years ago

“Всичко е на ниво”

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Posted 2 years ago

Здравейте, благодарим Ви за отзива!

Posted 2 years ago

“Profesionalism!”

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Posted 2 years ago

Hello Gabriela, thank you so much for your review!

Posted 2 years ago

“Foarte serviabili, totul la superlativ! Mi-a fost foarte util”

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Posted 2 years ago

Bună ziua, vă mulțumesc pentru recenzie. Ne bucurăm să auzim că experiența dvs. cu noi este una pozitivă!

Posted 2 years ago

“După ce am făcut cont pe companie, rezervarea a fost creată cu succes! Mulțumesc frumos, mi-a fost de folos!”

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Posted 2 years ago

Vă mulțumim foarte mult pentru recenzie!

Posted 2 years ago

“Bardzo dobry kontakt”

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Posted 2 years ago

Witamy serdecznie, dziękujemy za wystawienie opinii!

Posted 2 years ago

“Top. Danke”

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Posted 2 years ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 2 years ago

Freightlink is rated 4.8 based on 3,334 reviews