Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are satisfied from the service which Freightlink Solutions is giving us and also from our Key Account Manager Mr. Yanislav Ivanov!”

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Posted 6 years ago

Thank you for your feedback Gerasim, we're glad to hear you have been so satisfied with our service and we will make sure to pass on your comments to Yanislav.

Posted 6 years ago

“I would just like to say a big thank you to Dion, Dion was very professional and helpful, nothing was to much bother.”

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Posted 6 years ago

Thank you for your feedback Claire, we will be sure to pass on your kind comments to Dion.

Posted 6 years ago

“The best operator for booking ferries. The application is clear and legible. Recommend”

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Posted 6 years ago

Thank you for your feedback Arnold! We're glad to hear you found our service so easy to use and appreciate your recommendation. We look forward to seeing you again in the future.

Posted 6 years ago

“Excellent service, amazing communication ,good service a special thanks to Ramona for the quick reply”

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Posted 6 years ago

Thank you for your positive feedback Tim, we're glad to hear you had such excellent service from us and we will pass your comments on to Ramona. We look forward to helping with your freight ferry needs in the future!

Posted 6 years ago

“Good service!”

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Posted 6 years ago

Thank you for the feedback Gerasim, we look forward to helping you with any of your freight ferry needs in the future.

Posted 6 years ago

“Guter und netter Service. Preiswert und unkompliziert.”

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Posted 6 years ago

Thank you.

Posted 6 years ago

“Very Good”

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Posted 6 years ago

Thank you.

Posted 6 years ago

“Great experience”

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Posted 6 years ago

Thank you for your kind comments.

Posted 6 years ago

“Using the app couldn’t be easier clear simple fast job done.”

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Posted 6 years ago

Hi Darran, we're glad you found our app so easy to use! We look forward to seeing you again in the future.

Posted 6 years ago

“grathing thanks for Marcin Misztal for help me, do fasat booking”

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Posted 6 years ago

Thank you for your kind comments.

Posted 6 years ago

“Good company but can't find the invoice to cover the outgoing!”

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Posted 6 years ago

Sorry to hear you are having an issue with your invoice. We have replied privately. Apologies for any inconvenience caused.

Posted 6 years ago

“nd they normally hold the places for the likes of yourself s and outer big players”

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Posted 6 years ago

Thank you.

Posted 6 years ago

“Great service, nothing is too much trouble”

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Posted 6 years ago

Glad to hear you were happy with our service. Thank you.

Posted 6 years ago

“Excellent service - responsive and creative”

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Posted 6 years ago

Thank you for your comments.

Posted 6 years ago

“hassle free to deal with opening hours good etc..”

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Posted 6 years ago

Glad to hear you had a great experience with us. Thank you very much.

Posted 6 years ago

“Excellent service - very prompt and accommodating.”

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Posted 6 years ago

Thank you for your kind comments.

Posted 6 years ago

“Bit too long for reception to answer”

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Posted 6 years ago

Apologies for the delay in answering your call.

Posted 6 years ago

“Very competitive price, excellent service, amazing communication.”

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Posted 6 years ago

Hi Natalia, thank you for your feedback, we're really glad you found our pricing to be competitive and that your overall experience with us was a positive one, we look forward to helping you with your ferry needs in the future.

Posted 6 years ago

“As I had never booked a freight booking for our vans, I was not 100% sure exactly what I was doing, must admit I did ring the nos. advertisement and got no response, but happened to find the 01772 Preston no. and got a response straight away from Luke who was more than happy to help and explain. Yes I would certainly use this company again for booking in the vans.”

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Posted 6 years ago

Thank you for your kind review Carole, we will pass on your comments to Luke. We are investigating the possible issue with the telephone number.

Posted 6 years ago

“Very good and fast response from staff to any query. Excellent on fallowing up for all tasks.”

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Posted 6 years ago

Thank you for your feedback Andy, we're glad you found our staff to be quick and helpful with your queries. We look forward to providing you with a great service again in the future.

Posted 6 years ago

Freightlink is rated 4.8 based on 2,938 reviews