Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,253 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,253 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Thanks Greta!”

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Posted 1 year ago

Thank you for your review!

Posted 1 year ago

“Greta was supurb my team conducting work in UK delayed and one email to Stena asking if we could be rebooked on a later Ferry. Simple reply from operator Greta with options and she rebooked flawlessly !!!! This is excellent seamless customer service. Welldone and thanks for reducing our stress today. Safe sailing”

Freightlink 5 star review on 5th August 2025

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Posted 1 year ago

“Thanks for your help Julia”

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Posted 1 year ago

Hi Paulina, thank you for your feedback, we're thrilled to hear that you had a positive experience with us! We will pass your comment on to the team. Have a great day

Posted 1 year ago

“Denisa was such a great help with all my export and import documents thanks alot”

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Posted 1 year ago

Thank you for your great review! We will pass your feedback on to the team

Posted 1 year ago

“Thanks Julia”

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Posted 1 year ago

Thank you for your review, it's great to hear that you had a positive experience with us! We will pass your review on to the team

Posted 1 year ago

“po prostu ok”

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Posted 1 year ago

Hej Jacek, dziękujemy za wystawienie pozytywnej opinii!

Posted 1 year ago

“Julia was a great help. Fast and efficient”

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Posted 1 year ago

Hi Niall, thank you for taking the time to leave us feedback! We're thrilled to hear that you had a good experience with us and we'll be sure to pass your review on to the team

Posted 1 year ago

“Booked through Stena Line, what they don't tell you is that the booking isn't confirmed, and I had already booked hotel and driver accordingly at the same time. Jarmila at Freighlink sorted it all out for me. 1 out of 10 for Stena Line for not explaining that clearly on their booking page, 10 out of 10 for Jarmila for sorting out what was a stressful predicament.”

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Posted 1 year ago

Hi Faisal! We are thrilled to hear that Jarmila was able to step in and resolve everything for you. We'll be sure to pass along your praise and let her know that her hard work and problem-solving skills made such a positive difference!

Posted 1 year ago

“Honestly, Freightlink are fantastic - last minute changes and they pulled out all of the stops and got my guys onto the ferry they needed”

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Posted 1 year ago

Hi Alison, thank you so much for your feedback. We're thrilled to hear that all went smoothly for your team in the end!

Posted 1 year ago

“Fast answering and very helpful”

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Posted 1 year ago

Hi there, thank you for your review. We're happy to hear that our team was helpful.

Posted 1 year ago

“Daniella went above and beyond to help me with my port pass payments. She was friendly and super efficient. Thank you.”

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Posted 1 year ago

Hi Esther, thank you so much for your review! We will let Daniela know right away about your positive feedback!

Posted 1 year ago

“Freightlink are so helpful and always respond quickly to any amendments needed”

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Posted 1 year ago

Hi Alison, thank you so much for your review!

Posted 1 year ago

“Great efficient service - thank you”

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Posted 1 year ago

Hi Helen, thank you so much for your review!

Posted 1 year ago

“Very fast answer! Thanks Greta”

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Posted 1 year ago

Hi Paul, thank you for your review!

Posted 1 year ago

“Massive thanks to Julia, As a company we only do 1 european movement per year on an ATA Carnet and Julia was incredibly helpful talking me through the process and rectifying the inevitiable mistakes that I made.”

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Posted 1 year ago

Thanks for the fantastic feedback! We're glad Julia was able to help with your yearly ATA Carnet process and correct any mistakes. We'll be sure to pass on your massive thanks to her.

Posted 1 year ago

“Thanks Julia Freightlink.co.uk answer very exactly!”

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Posted 1 year ago

Hi Paul, thank you for your review!

Posted 1 year ago

“We used Freightlink to book our overseas trip last week and they made it super easy and stress free for someone that hasn't done this before! I highly recommend Adam Burt and team.”

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Posted 1 year ago

Thank you so much for your fantastic review! We're thrilled to hear that Freightlink made your overseas trip super easy and stress-free, especially for a first-timer. We'll be sure to pass on your high praise to Adam Burt and the team – they'll be delighted to know their hard work made such a positive impact on your experience.

Posted 1 year ago

“They always try to help. Cooperation is of a high standard.”

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Posted 1 year ago

Hi Aleksandra, thank you for your review! We're thrilled to hear that our team is always helpful.

Posted 1 year ago

“Pawel has been brilliant at supporting our deployment via Harwich, helping us with all the DGN's. very quick at responding and patiant with our delays. Thank you.”

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Posted 1 year ago

Hi Jacob, we're so glad Pawel could provide such brilliant, patient, and quick support for your Harwich deployment and DGNs. He'll be thrilled to hear your thanks!

Posted 1 year ago

“Thank you Freightlinkbookings. This morning I was helped to settle my work situation thanks to the Freightlinkbookings team. A person responded to me very quickly and solved all my problems efficiently”

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Posted 1 year ago

HI Paul, thank you for your kind words, we're happy to hear all went smoothly with our team's help!

Posted 1 year ago

Freightlink is rated 4.8 based on 3,253 reviews