Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service. Always very helpful and professional.”

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Posted 6 years ago

Glad to hear we could do a good job for you and look forward to seeing you again soon.

Posted 6 years ago

“A huge thank you to Becky. I needed help and sdvice fir a future trip, and she was very helpful, polite, pleasant and friendly. Lovely customer service from her. Pity nit all customer service afents are like her.”

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Posted 6 years ago

Hi Gill, thank you for your review. Our customer service is something we pride ourselves on so it is good to hear that you appreciated it so much. We will be sure to pass on your kind comments to Becky and look forward to hearing from you again soon.

Posted 6 years ago

“My thanks to Becky for such a great service with my booking, really helpful and informative and nothing too much trouble, excellent customer service.”

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Posted 6 years ago

Hi Gail, thank you for your review. It is great to hear that you were happy with our service and that we could be informative and provide you with everything you needed. We will be sure to pass on your kind comments to Becky and look forward to seeing you again soon.

Posted 6 years ago

“As always great service”

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Posted 6 years ago

Hi Su, thank you for your review. We are glad to hear you were happy with our service and look forward to seeing you again soon.

Posted 6 years ago

“Thanks to Ania for very quick help and reservation ! Perfect cooperation !”

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Posted 6 years ago

Hi Robert, thank you for your review. Good to hear that we were able to help you in any way we could and will be sure to pass on your kind comments to Ana. Look forward to seeing you again soon.

Posted 6 years ago

“Fantastic service as usual, cheaper than going through the ferry operator's.”

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Posted 6 years ago

Hi Darren, thank you for your review. Great to hear that we could provide you with a fantastic service and a great price, we look forward to seeing you again soon.

Posted 6 years ago

“PERFECT SERVICE OVER WORKING HOURS, ALL ON TIME,I HONESTLY RECOMMEND!”

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Posted 6 years ago

Thanks for your comments Robert. Much appreciated.

Posted 6 years ago

“Extremely easy, and quick reply.10 out of 10 Maria”

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Posted 6 years ago

Thank you very much. Good to hear you had such a great experience with Maria.

Posted 6 years ago

“very simple, easy and clear, Thank you”

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Posted 6 years ago

Thank you very much.

Posted 6 years ago

“Wonderful experience”

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Posted 6 years ago

Thank you very much. Have a nice day.

Posted 6 years ago

“Becky was very professional and help full”

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Posted 6 years ago

Great to hear Becky helped you with your requirements. Thank you for your kind comments.

Posted 6 years ago

“The app isn't the best but when I called to ask a few questions the woman on the phone was very helpful and seemed to have as much time as I needed . App needs work though .”

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Posted 6 years ago

We're sorry to hear the Freightlink App didn't match your requirements. We have emailed you separately to find out more. It's great to see that our team could help though.

Posted 6 years ago

“The online booking system is very user friendly and I was impressed with the efficiency of their sales team.”

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Posted 6 years ago

Hi Tomas, thank you for your review. Our online booking system is something we're really proud of and are glad you appreciated it. We look forward to seeing you again soon.

Posted 6 years ago

“Pani Aneta Misztal - pełen profesjonalizm, kompetencje i błyskawiczna i miła obsługa - zdecydowanie polecam.”

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Posted 6 years ago

Dziękuję Wam bardzo za wasze komentarze.

Posted 6 years ago

“I am so pleased of the service of Yanislav Ivanov. I think he is the best seller.”

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Posted 6 years ago

Hi Georgi, thank you for your review. We pride ourselves on our customer service so that is great to hear, we will be sure to pass on your kind comments to Yanislav and look forward to seeing you again soon.

Posted 6 years ago

“Very professional”

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Posted 6 years ago

Hi Elisa, thank you for your review. We are glad you found us to be professional, we look forward to seeing you again soon.

Posted 6 years ago

“Pani Monika Radochońska! Polecam, najlepszy serwis!”

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Posted 6 years ago

Dziękuję Wam bardzo za wasze komentarze.

Posted 6 years ago

“Thanks Phil for your advice on crossing to Ireland, it was a great help.”

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Posted 6 years ago

Hi Fiona, thank you for your review. It's great to hear that we were able to help you with your crossing to Ireland and we will be sure to pass on your kind comments to Phil.

Posted 6 years ago

Good to hear Phil was able to help you with your questions about Irish sailings. We'll be sure to pass on your comments.

Posted 6 years ago

“Thanks to Yanislav for his great help!”

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Posted 6 years ago

Hi, thank you for your review. We will be sure to pass on your comments to Yanislav and look forward to seeing you again soon.

Posted 6 years ago

“Yanislav Ivanov, Great customer service and always helpful!”

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Posted 6 years ago

Thank you for your comments. We'll be sure to pass them on to Yanislav.

Posted 6 years ago

Freightlink is rated 4.8 based on 2,938 reviews