Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,982 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,982 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy. Booked a 21.30 crossing online. Confirmation email said 16.00. Rang to complain but advised only one crossing at this time then a few hours later was rang back to say all sorted for original time. Another call then advised no bookings available for 21.30 all full & I can go on a waiting list or go via another route meaning an extra 2 hours drive when I return to England.”

Helpful Report

Posted 8 years ago

Sincere apologies for the errors that were made with this ferry booking. We are very sorry for any inconvenience caused and we will be making several improvements to ensure that this does not happen again.

Posted 8 years ago

“we waited an hour after check in to be loaded”

Helpful Report

Posted 8 years ago

Sorry to hear you experienced a delay. Unfortunately as we are a ticket agent operational matters of operators at ports are outside of our control and Eurotunnel freight tickets are sold on an open ticket basis. The new Eurotunnel VP service allows you to book to a guaranteed departure time.

Posted 8 years ago

Freightlink is rated 4.8 based on 2,982 reviews