Freightlink Reviews

4.8 Rating 3,288 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Polski

Italiano

“It was very well!”

Helpful Report

Posted 7 years ago

Thank you for your review.

Posted 5 years ago

“Very happy with service”

Helpful Report

Posted 7 years ago

Thank you for your review Peter.

Posted 5 years ago

“Great service throughout. Easy to book and vaule for money.”

Helpful Report

Posted 7 years ago

Thank you for the positive feedback! We're really glad you have found our process so easy, we look forward to helping in any way we can in the future.

Posted 7 years ago

“My experience was not great..I rang sat 6.45 to change the vehicle Reg it went to voicemail & I left a message stating the change.I received no call back so I rang back at 8.15 to be informed that you guys do not receive the voicemail. Proceeded to make the change but it was very difficult as your phone line kept interrupting our conversation which was annoying to say the least...regards Tony”

Helpful Report

Posted 7 years ago

We're sorry to hear you've had an issue, we are currently looking into why you have encountered these problems and how we can prevent them from happening in the future.

Posted 7 years ago

“I found it easy, efficient, and web-friendly.”

Helpful Report

Posted 7 years ago

Thank you for the feedback David, we're happy you've found us so easy to use!

Posted 7 years ago

“Highly recommend them ! Always very helpful and easy to deal with!”

Helpful Report

Posted 7 years ago

Thank you George, we're glad you've found us so helpful and stress-free, we look forward to helping in any way we can in the future!

Posted 7 years ago

“Ramona ist eine sehr kompetente und freundliche Mitarbeiterin. Ramona is a very competent and friendly employee.”

Helpful Report

Posted 7 years ago

Thank you for your kind comments. We have passed them on to Ramona.

Posted 7 years ago

“\good operation , information in comuter wrong , some Times reality all the best contact with freightlink people”

Helpful Report

Posted 7 years ago

Thank you.

Posted 7 years ago

“Just one slip: I only received email confirmation for Liverpool to Dublin(LIV1488644), but not for Dublin to Liverpool. However, I have the email version. Is that sufficient? The ferry request numbers are: 1901-72035 and 1901-93714. Michael Wherly”

Helpful Report

Posted 7 years ago

We have replied to your query directly.

Posted 7 years ago

“Excellent simple web site what's not to like”

Helpful Report

Posted 7 years ago

Thank you for your feedback Peter! We're glad you have found our website so easy to use and look forward to seeing you again in the future!

Posted 7 years ago

“Es macht Spas mit euch zu arbeiten. Super Service bis spät in die Nacht Danke Ramona It's fun to work with you. Great service until late at night Thanks Ramona”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We have passed your lovely comments onto Ramona.

Posted 7 years ago

“Booking over the phone very easy. Operator very helpful and efficient.”

Helpful Report

Posted 7 years ago

Thank you for your comments. We shall pass them onto our customer service team.

Posted 7 years ago

“Good value for money”

Helpful Report

Posted 7 years ago

Thank you. Glad to hear you are happy with your booking.

Posted 7 years ago

“very good service”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we're glad you have had such a positive experience with us.

Posted 7 years ago

Thank you for your kind comments.

Posted 7 years ago

“Fantastic web site and customer service”

Helpful Report

Posted 7 years ago

Thank you Darren. Good to hear you had a great experience with us.

Posted 7 years ago

“As always booking with Seatruck is efficient and easy to complete. Unfortunately I had to postpone my trip and the company were very helpful in sorting it out for me. I have always been very happy with all my bookings and trips with Seatruck.”

Helpful Report

Posted 7 years ago

Thank you for your kind comments Joan. Sorry to hear you had to postpone your trip. Looking forward to seeing you again soon.

Posted 7 years ago

“Very helpful staff and a quick response to our requirements”

Helpful Report

Posted 7 years ago

Thank you Andrew. Good to hear the Freightlink team helped you with your ferry requirements.

Posted 7 years ago

“We are really thankful and like working with Freightlink. Until now we have not got any problems with ferries and we rate with very good. Great communication especially with Yanislav Ivanov.”

Helpful Report

Posted 7 years ago

Thank you for your kind comments. We shall pass them on to Yanislav.

Posted 7 years ago

“Dion what a top man phoned to make sure l had the correct price then found our he could get a bit cheaper already pleased with price and when someone tells you l can get a bit more well that doesn't happen often so thanks again and we will definitely be in contact again.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. Glad to hear that Dion was able to sort your booking for you. I'll pass on your kind comments to him. We look forward to speaking to you again soon.

Posted 7 years ago

“The sailing and food + accommodation was to a great standard, booking in a the terminal the people where very polite.”

Helpful Report

Posted 7 years ago

Thank you for your review, we appreciate any feedback and are glad you had such a good experience on your journey

Posted 7 years ago

Freightlink is rated 4.8 based on 3,288 reviews