Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,289 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“The sailing and food + accommodation was to a great standard, booking in a the terminal the people where very polite.”

Helpful Report

Posted 7 years ago

Thank you for your review, we appreciate any feedback and are glad you had such a good experience on your journey

Posted 7 years ago

“I have used the site for booking online and found it very easy to use and navigate. My recent booking I chose to book by phone as I had a couple of questions - the gentleman I spoke to was very knowledgeable, helpful and pleasant.”

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Posted 7 years ago

It's great to hear that you've had such a positive experience both through our website and over the phone, we really strive to offer the best customer service we can and we're glad to hear we have for you, we look forward to helping in any way we can in the future as well!

Posted 7 years ago

“Staff are always so polite and helpful with finding what I need or an alternative if not available.”

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Posted 7 years ago

We're really glad you have found our staff so polite and helpful when booking with us, we look forward to helping you in any way we can in the future!

Posted 7 years ago

“Very easy and quick to book”

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Posted 7 years ago

Thank you for your review, we're really glad you find us so easy to use, we look forward to helping you in any way we can in the future!

Posted 7 years ago

“I've used Freightlink for years (at this time of year) and have always received excellent customer care. This year was no exception. Thank you Aneta.”

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Posted 7 years ago

We're really glad we have been there to provide you with the best customer care we can over the years, we look forward to doing so as well in the future. We will be sure to pass on your comments to Aneta, Happy New Year!

Posted 7 years ago

“very good but limited.you need to have more routes .”

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Posted 7 years ago

Thank you for your review. We currently offer around 750 routes but are adding more in 2019.

Posted 7 years ago

“All ok.”

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Posted 7 years ago

Thanks John. Glad we could be of service.

Posted 7 years ago

“Great”

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Posted 7 years ago

Thank you for your feedback, we're glad we could help

Posted 7 years ago

“Super ok, i recomand this company.”

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Posted 7 years ago

Thank you, we are happy you have had a good experience with us and are really glad that you would recommend us

Posted 7 years ago

“Absolutely priceless service . Helps our business grow . Website is easy to use and trouble-free . Highly recommended”

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Posted 7 years ago

We can be a great help with making your freight ferry operations more stress free, we're really glad you have made such good use of us and approve of the work we do, we look forward to helping you in any way we can in the future

Posted 7 years ago

“Spot on ,,could not fault at all ,,keep the good work up”

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Posted 7 years ago

Thank you for taking the time to leave us a review, we're glad you have had such a good experience with us and look forward to giving you our best service in the future

Posted 7 years ago

Thank you for taking the time to leave us a review, we're glad you have had such a good experience with us and look forward to giving you our best service in the future

Posted 7 years ago

“Excellent service and polite staff on hand to make sure your booking is made with little fuss”

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Posted 7 years ago

Thank you for the positive feedback! We're really glad you had such an easy time with our booking process and found our service to be so excellent, we hope we can help you with anything you need in the future.

Posted 7 years ago

“Excellent staff to deal with very helpful the app is very easy to use as well can't recommend enough.”

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Posted 7 years ago

We're really glad you had such a good experience with us and made use of our App, we've worked hard to make it as user-friendly as possible and we look forward to giving you such a smooth experience in future!

Posted 7 years ago

“Fantastic communication, especially when changes happen. Always emailed and a phone call to back communication up. With the amount of vehicles our company have crossing the waters Freightlink make my life very easy when it comes to booking ferries. The staff have great attention to detail and always help with any queries I have. Thank you all!”

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Posted 7 years ago

Thank you so much for your great review Aadon. We really appreciate it.

Posted 5 years ago

“We sailed from France to Ireland and back with horses and Yanislav was the most helpfull guy to talk to! Thank you Yanislav! All went well, dispate the chalanges we've met....”

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Posted 7 years ago

We're really glad you and your horses had such a smooth journey from France and back and that our team were so helpful! We will pass on your positive feedback to Yanislav.

Posted 7 years ago

“Brilliant”

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Posted 7 years ago

Thank you Marie.

Posted 5 years ago

“Very good as usual! thank you”

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Posted 7 years ago

We're really glad you had a good experience with us and look forward to helping you in any way we can in the future!

Posted 7 years ago

“Excellent, exceptional service as always Keep it up”

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Posted 7 years ago

Thank you for your positive feedback, we're really glad you had a good experience with our service team!

Posted 7 years ago

“The booking process was very easy and the team were very helpful as I ended up on standby and had to rebook an alternative sailing. I would prefer that the customer service contact telephone number was not a premium rate line though.”

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Posted 7 years ago

“A good sail going to Dublin ,but coming back the times had been changed pone hour earlier ,which we though we would arrive one hour early but we got in at the usual time.also my wife left a coat on board,I rang the following day but nobody rang back about it”

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Posted 7 years ago

Freightlink is rated 4.8 based on 3,289 reviews