Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward website clearly defined pricing and second to none customer care over the phone, oh and great prices too!”

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Posted 7 years ago

“Always the best experience with you guys. Thank you”

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Posted 7 years ago

“Not happy have paid in euros instead of sterling. N paid a bit extra.”

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Posted 7 years ago

Unfortunately it appears the customer selected to pay by Euros rather than GBP during the checkout process.

Posted 7 years ago

“Quick and easy special thanks to Ana who was very efficient in getting the dangerous goods note to the shipping company for approval.”

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Posted 7 years ago

“No nonsense booking. Tell them where and when, instant competitive price. Job done. Will recommend to others.”

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Posted 7 years ago

“My call was answered by a very nice person who listened to what my requirements were he carefully explained all my option were booked my trip, gave me all the necessary information +phone numbers & contact details of your company to allow me to book trips in the future with your company, all in all a pleasant experience, many thanks”

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Posted 7 years ago

“Great service. Mrs Aneta and Mr Marcin are great human. They are professional”

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Posted 7 years ago

“Online booking very easy to complete. Telephone enquiries handled efficiently”

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Posted 7 years ago

“Quick and easy to walk to app”

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Posted 7 years ago

“Fast & uncomplicated...Great service”

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Posted 7 years ago

“Live chat is kind, accurate and helpful. Good to speak in Hungarian too.”

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Posted 7 years ago

“friendly staff, called back and helped with the booking”

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Posted 7 years ago

“It's a simple site to navigate, i like the pricing plan ,hope the crossings are as good”

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Posted 7 years ago

“Mr. Marcin and Ms. Aneta are great human. They understand problems transport company with livestock. When the price of the freight goes in the set I don't need other company Kind regards M.”

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Posted 7 years ago

“Quick to book and kept up to date with sailings”

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Posted 7 years ago

“Easier than what I expected”

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Posted 7 years ago

“Professional attitude and excellent work! Thank you Yanislav Ivanov for the support!”

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Posted 7 years ago

“Excellent service from start to finish. If ever I've had problems en route, one phone call to the Freightlink customer service number has problem solved within 60 seconds. Recommended.”

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Posted 7 years ago

“The booking was made without any fuss and i was pleased with the price too, once i get my Livario - Limmasol ship confirmed i will be happy!!! Thank you”

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Posted 7 years ago

“We have travelled with freightlink on numerous occasions and have always had excellant service but for some reason this time seemed to be lacking from previous journeys it wouldnt stop me travelling again though”

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Posted 7 years ago

We are sorry to hear your experience was not as good as previous journeys. We look forward to you booking with us again in the future.

Posted 7 years ago

Freightlink is rated 4.8 based on 2,938 reviews