Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,938 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and easy to sort reservations with options to change for our commercial vehicles”

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Posted 8 years ago

“We are glad to work with freightlink ! We want to say "thank you" to Beatrice Komlosi for her nice customer service !”

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Posted 8 years ago

“Was great service, i was late for 30mi, but still they allowed me inn.”

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Posted 8 years ago

“Nice app, easy to navigate. Good prices.”

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Posted 8 years ago

“Freightlink made it easy for me to book my ferry and was happy to answer my questions. The price was very good too!”

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Posted 8 years ago

“Great value”

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Posted 8 years ago

“Clear website, very informative and very easy to book online.”

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Posted 8 years ago

“Have not travelled yet but the booking process and value for money is very good”

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Posted 8 years ago

“I had couple of changes and everytime their staff (Lucy) I think was the name of the Girl was so kind and helpfull!!! Thank you!”

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Posted 8 years ago

“Was suggested by friend to try Freightlink, site easy to use and easy to book. Customer service was excellent. Looking forward to using them again”

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Posted 8 years ago

“Excellent facilities, great food, extremely good price, by the end of the trip the passengers were all friends”

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Posted 8 years ago

“Efficient service - Clear Website - Fast response to order”

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Posted 8 years ago

“Best service best prices”

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Posted 8 years ago

“so simple to use”

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Posted 8 years ago

“very effient and good price”

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Posted 8 years ago

“GOOD SERVICE GOOD FOOD GOOD CABIN VERY FRIENDLEY SMOOTH SAILING”

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Posted 8 years ago

“Excellent customer service when booking. Helpful steward on board. Comfortable cabin.”

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Posted 8 years ago

“Very good service, seem to be on the ball. Follow up is brilliant”

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Posted 8 years ago

“VERY EASY TO BOOK OUR JOURNEY”

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Posted 8 years ago

“I booked with no problem but both my crossings have been cancelled due to an apparent not being used in 10 days which was a give away by the dates of the bookings. If you are not using withing 10 days you shouldn't book and take money. I spoke to gentleman called Martin but have received no email of rebooked crossings as off yet, so not the best of 1st use of Freightlink Simon”

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Posted 8 years ago

Apologies for the confusion in this matter. Unfortunately this is the way that the operator DFDS works and we have no control over this. I hope our customer services manager has clarified this for you. We are currently looking at ways to make this clearer on our website.

Posted 8 years ago

Freightlink is rated 4.8 based on 2,938 reviews