Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,115 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer support. 10/10”

Helpful Report

Posted 2 years ago

Hi Robert, thank you for taking the time to leave us a review. It's great to hear that you have had a good experience with us! Our team is always on hand to provide expert booking support. Have a great day

Posted 2 years ago

“I had the pleasure of speaking with Daniel in the Customer Services department today. He was very professional and very helpful. He answered all of the questions I had and gave me the information I needed. Thank you Daniel :)”

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Posted 2 years ago

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us, and will pass your lovely comments on to Daniel and the team. Have a great day!

Posted 2 years ago

“PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI”

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Posted 2 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 2 years ago

“buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti”

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Posted 2 years ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 2 years ago

“Thank you for support. We enjoy booking with freightlink!!!”

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Posted 2 years ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 2 years ago

“It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company”

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Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that our team could support you with your booking and that you have had a positive experience with us. For any future booking enquiries please don't hesitate to get in touch with us. Have a great day!

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thank you for leaving us a review, it is great to hear that you have had a positive experience with us! Our experts are always happy to help make the booking process as straightforward as possible

Posted 2 years ago

“Very good for business and tickets for ferries, I am very happy for them.”

Freightlink 5 star review on 23rd August 2023

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Posted 2 years ago

Thank you for your review and for sharing these great pictures. It's fantastic to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 2 years ago

“Immer wieder sehr einfach zu buchen.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Always email you back if you are unsure about procedures in documentation”

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Posted 2 years ago

Hi Patricia, thank you for leaving us a review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 2 years ago

“the booking was great”

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Posted 2 years ago

Thank you for leaving us a review. It's great to hear that our experts could help you with your booking. Have a great day

Posted 2 years ago

“Super rapida .”

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Posted 2 years ago

Mulţumesc mult!

Posted 2 years ago

“Very disappointed - You have booked a seat (POD) instead of a cabin for a 15-hour crossing without contacting me first. Almost a £500-00 to sit in a seat instead of a Bed for a driver - THIS IS APPALLING”

Helpful Report

Posted 2 years ago

Thank you for your feedback. As our customer service experts have explained to you, all sleeping arrangements on this crossing are subject to availability. Unfortunately, there are no cabins left on your chosen sailing (only sleeping pods which we have booked for you). We have offered to try and find cabin space on a different departure date for your journey, and our experts would still be happy to try and do this for you. If you would like us to help you find a departure on a different date with cabin availability, please get in touch with us.

Posted 2 years ago

“10/10 FOR ALL THE PERSONNEL, THEY WERE EXCEPTIONAL”

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Posted 2 years ago

Hi Alexandra, thank you for taking the time to leave us a review! It's fantastic to hear that you have had a positive experience with us - our experts are always on hand to support you through the booking process. We will pass your comments on to the team. Have a great day

Posted 2 years ago

“Had to amend a booking at the last minute. Daniel was exceptional. If only all companies were this efficient.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Freightlink, Darren! We really appreciate your feedback and look forward to working with you in the future.

Posted 2 years ago

“I am very satisfied with the services of Freightlink Solutions. Reservations are quick and convenient. They offer a wide variety of services.”

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Posted 2 years ago

Thank you for your review! Our experts are available to provide you with industry-leading support 7 days a week

Posted 2 years ago

“Great customer service, very friendly and helpful staff, unbeatable prices”

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Posted 2 years ago

Thank you for your review, it's great to hear that we are providing a service that works! Our experts are available to support you with your bookings 7 days a week

Posted 2 years ago

“Great coperation with Jana (our contact in Freightlink).”

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Posted 2 years ago

Thank you for your review! It's fantastic to hear that Jana could help with your booking. Have a great day

Posted 2 years ago

“Thank you so much to Julia! Helped me with a very time sensitive issue and got everything sorted and confirmed for me in perfect timing! Thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us and will be sure to pass your comments on to Julia and the team. Have a great day

Posted 2 years ago

“They know what and which questions to ask.”

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Posted 2 years ago

Hi Carlos, thank you for leaving us a review. It's great to hear that our experts could help you with your booking. Have a great day

Posted 2 years ago

Freightlink is rated 4.8 based on 3,115 reviews