Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.76

4.8 Rating 3,058 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Foarte multumit”

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Posted 5 years ago

Mulțumesc!

Posted 5 years ago

“I use Freightlink for all my bookings. The website is very easy to book. If you get an account all the info is on there.”

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Posted 5 years ago

Thanks for your kind comments, Tess. Have a great day!

Posted 5 years ago

“Jakbym nie był zadowolony to bym do Was nie dzwonil ....😁”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“My booking and subsequent sailing suggests a serious lack of customer care and interest. Between the time of booking to my arrival at the departure port, Freightlink had actually failed to complete the booking with the ferry operator. I had to supply Freighlink with a telephone number, and insist on speaking with a member of management before this was all rectified. to make matters worse, the price I paid was nearly 30% more expensive than going direct. As with all companies of this nature, they are very quick to grab your money (instant), and very slow to return it if you cancel (7-10 days). NOT RECOMENDED,”

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Posted 5 years ago

We're sorry to hear about the problems you faced when making a booking with us. Unfortunately, as you made the booking out of office hours (00.16 BST) for a departure the following morning at 10.00, our customer service team was unavailable. When our office reopened, we attempted to call the ferry operator booking office on your behalf but there was no answer. After several attempts we eventually got through. Sincere apologies for any inconvenience caused.

Posted 5 years ago

“Helpful staff”

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Posted 5 years ago

Thank you for your feedback! We are so glad that our team was able to help you!

Posted 5 years ago

“Good communication..thanks”

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Posted 5 years ago

Thank you for your feedback! We are so glad to hear that you have had a great experience with us!

Posted 5 years ago

“Rebecca Demaine!! What a life safer great from start to finish!! Any business going to Ireland”

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Posted 5 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us and that Rebecca was able to help you with your booking, we will pass your feedback along to her!

Posted 5 years ago

“Maria Angela Oțel Was fantastic on the phone take my booing So cool calm and professional in the way she handled the booking”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have had a positive experience with us and will pass your feedback along to Maria!

Posted 5 years ago

“Super cool trip”

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Posted 5 years ago

Thank you for your feedback! We're glad to hear that you enjoyed your trip!

Posted 5 years ago

“Maria was polite and knowledgeable and very helpful.”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that Maria was able to help you with your booking and will pass your feedback along to her!

Posted 5 years ago

“I answer very quickly to any question / ambiguity”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

“Great Service by Yanislav. Kind Regards”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that Yanislav was able to help you with your booking and we will pass your feedback along to him!

Posted 5 years ago

“I had made a booking holyhead ..dublin but job cancelled and freightlink cancelled with full refund thanks. Dave wheelock”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We're glad to hear that we were able to help!

Posted 5 years ago

“Very helpful”

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Posted 5 years ago

Thank you for your feedback! We are so glad that our dedicated team were able to help you through the booking process!

Posted 5 years ago

“Foarte Buna!”

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Posted 5 years ago

Mulțumesc!

Posted 5 years ago

“Rugalmas, segítőkész”

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Posted 5 years ago

Köszönöm!

Posted 5 years ago

“Great support team, mr. Yanislav helps us alot. We are very pleased to work with your company!”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are really pleased to hear that you have had a great experience with us and that Yanislav was able to help you through the booking process! We will pass your feedback along to him!

Posted 5 years ago

“Tortul a decurs foarte bine, doamna Maria și-a dat tot aportul, că un bun profesionist pt. a găsi soluția cea mai bună. Acum așteptăm să vedem până la efectuarea și treceri .O zi bună.”

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Posted 5 years ago

Mulțumesc!

Posted 5 years ago

“I had a query today about travel from Ireland to the UK with a van. The van will be empty but I wasn't sure of the protocols with paperwork for customs and port entry. Sadie and her colleagues at Customer Services sorted all my issues for me. Excellent service. Thank You.”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review! We are so glad to hear that you have had a great experience with us and that our customer service team were able to help you! We will pass your review along to Sadie!

Posted 5 years ago

“I have been a customer with Freightlink a few years I have found them top of the list for ferry bookings and there staff are polite and most helpful and would recommend them”

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Posted 5 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that our team have been able to help you out with your bookings!

Posted 5 years ago

Freightlink is rated 4.8 based on 3,058 reviews