Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,558 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,558 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 15th June 2025

Kevin

Fowlers Parts 5 star review on 14th May 2025

Alister

Fowlers Parts 5 star review on 13th April 2025

Alan

Chris

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The switch I got was faulty and didn't work , as it was £6.00 + postage £10 in total . I decided Not to go for a refund , but ordered another in the hope that this time it will Work”

Helpful Report

Posted 4 years ago

“I have only received four parts because two parts are no longer available. I paid for all six parts, but received only four. I'm still waiting for a refund. There is no reply to my emails. I'm disappointed.”

Helpful Report

Posted 4 years ago

“Parts are of manufacture standard.very poor communication will not deal with again”

Helpful Report

Posted 4 years ago

“You wait 2-3 weeks for most parts now. No one replies to your emails. So you phone up to cancel your order because other suppliers don't seem to have the same issue. You are told that you must email your cancellation to the relevant department. So you email your cancellation and get no response. Fed up of waiting you order your parts from somewhere else which arrives 2-3 days later. Then your Fowlers parts arrive and are told you can't return them without a fee. So it seems like Fowlers don't dispatch your item until your cancel them. This has happened with my last four orders with them. It's unforgivable service given the size of the company. I shall be taking my workshop business elsewhere.”

Helpful Report

Posted 4 years ago

“Submitted an order late evening and accidentally selected the wrong delivery address within my account. At 9.00 am next day I rang Fowlers to ask if this could be changed or cancelled. The order hadn't even been picked! Staff spoke some rubbish about card payment insurance and addresses. If that was the case why can you get goods sent to one address, different to the billing address?? Used fowlers for years - Yes it was my fault but the quality of a company comes into play when a problem arises. No help whatsoever. Cost me a 60-mile drive to collect. And in case Fowler's reply to this feedback - The timeframe used to write a reply could have been used to either cancel my order or change my address! Will use another supplier in future.”

Helpful Report

Posted 4 years ago

“ORDER # FP1268195- I would like bring to your attention that I might never receive my order due to my parcel being sent by Royal Mail instead of UPS. I specified in many emails that my order must be sent via UPS , because our South African postal service is absolutely useless and will take months IF I ever receive it. I was quoted on UPS and I paid for UPS. I've emailed Nick Few regarding this , but no reply after days. This was my first time ever dealing with Fowlers and I'm not impressed. The tracking shows the parcel left the UK 8 May 2021....”

Helpful Report

Posted 4 years ago

“Place online order Sunday, missed a part, phoned 0900 Monday and told impossible to change, even though parts were out of stock and need ordering in. Then enquired on an outstanding order that had not arrived, told part had been discontinued, no communication to advise, when asking about refund told it would take 2 weeks to get my £211 credited !!!!! Poor practice, 3 weeks at least holding money on a part that’s not available anymore, even though website allowed it to be ordered. You only find out how good a company is when it goes wrong.”

Helpful Report

Posted 4 years ago

“terrible customer service, waited months for parts then cancelled them, now haven’t received any refund and they don’t reply!”

Helpful Report

Posted 4 years ago

“Seem to be a good setup and quick delivery if the parts are in stock , if the parts are not in stock expect to have the customers bike on the ramp for a few weeks . If the parts are not in stock try the dealer network don't wait for fowlers .”

Helpful Report

Posted 4 years ago

“Would have given zero stars if possible. Waited weeks and no delivery despite being told the items were on the way. Continuous improvement is about customer delight. Not this time though your service is hopeless.”

Helpful Report

Posted 4 years ago

“Order took weeks to ship and still no delivery as at 27/04/2021”

Helpful Report

Posted 4 years ago

“Hi i rang fowlers and got to speak to graham very nice man i was ordering a race screen smoked for my 2015 gsxr 1000 he gave me the part number and told me i would have to order it on your site and i done that and the screen arrived to me in dublin the problem is he gave me the part number for a 2017 gsxr so it does not fit and i had to pay the customs charge on it so now i am stuck with a screen that does not fit my bike”

Helpful Report

Posted 4 years ago

“Ripped off on postage charges every time.”

Helpful Report

Posted 4 years ago

“Useless after sales service. The overdone telephone answer machine sends you round in circles, they keep recommending ordering on the Web site but it's so out of date that some bikes that are less 3 years old aren't even on the list to choose from. Covid is constantly used as an excuse not to answer the phone. Typical fowlers bad service, how they get to be the main distributor for the South West I can only guess at...”

Helpful Report

Posted 4 years ago

“Sent wrong part. Refund !??”

Helpful Report

Posted 4 years ago

“Not impressed with service this time Took 5 days to get to me even though I had emailed saying posted that day (probably wasn’t ) Sent emails about an item that was the wrong number and I received bulbs instead but not helpful on emails they replied with Yep I would say not good”

Helpful Report

Posted 4 years ago

“Ordered items that was on 3 week delay. Tried to cancel some of the order. But would not refund me.”

Helpful Report

Posted 4 years ago

“Very bad service, Ordered a gasket and an o ring for slave cylinder, said had both parts in stock, got dispatched email next day. Filling day I got another email saying gasket not in stock. So I immediately emailed back saying not to send print as paying 5 quid postage for a print was a bit much, got reply saying couldn't cancel order, was no help whatsoever!”

Helpful Report

Posted 4 years ago

“The product was never delivered. Fowlers parts deoartment are quick take money and to send paperwork but are a very poor on actually providing an item that was suppossed to be a stock item. I intend to request a refund and go elsewhere for my motorcycle parts.”

Helpful Report

Posted 4 years ago

“I had a bad experience since I asked for a reference and a different one arrived, they did not inform that they no longer had that piece and they sent me another that I did not want. We had a bad experience and on top of that they wanted me to pay the return shipping from Spain to give me back the money.”

Helpful Report

Posted 4 years ago

Fowlers Parts is rated 4.9 based on 14,558 reviews