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Fowlers Parts Reviews

4.9 Rating 14,558 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 14,558 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

Very poor waited ages Then not on stock
Helpful Report
Posted 4 years ago
Complete joke company took money then couldn’t supply part which they said was available kept my money then I’m havin make calls and chase up , didn’t even tell me they cudnt supply just took and still have my cash use cmsnl for parts people these are jokers
Helpful Report
Posted 4 years ago
A few times they've been of use. But other times that outweigh the good is they've been totally useless. Recently asked via email regarding a part namely a gts super bike finder. But couldn't be bothered to help.
Helpful Report
Posted 4 years ago
Ordered the parts. Got a confirmation email. Then got a ‘you’re item is being picked’ email. Followed by a ‘your item has been dispatched’ email. Money taken from bank account. So far so good.... Then I get a ‘dear customer’ email - no personalisation there, then - to tell me you don’t actually have the parts and here’s my money back. No indication as to whether you can actually get me the parts and if so, when I’m likely to see them. Just a phone number for me to spend time and money on speaking to someone. If I’d wanted to speak to someone I wouldn’t have ordered the things online....
Helpful Report
Posted 4 years ago
Sent wrong parts out with wrong part numbers, not good customer service, I've had to keep the wrong parts and buy more as I need them quickly
Helpful Report
Posted 4 years ago
Nut did not arrive and had empty package, so I mailed your department and had no reply. Very disappointed!!
Helpful Report
Posted 4 years ago
Ordered part for bike, website said two in stock. Next day recieved confirmation email saying my part has been dispatched only to have my money refunded three days later no email nothing explaining why. Phoned the company to ask why came, turns out they was none in stock.
Helpful Report
Posted 4 years ago
My order has not arrived yet You sent the post 1 week after you the mail you send me your post ist on way
Helpful Report
Posted 4 years ago
Ordered 4 injector seals and received 1 and when you call parts No1 answers the phone,a few days later when I received a call back they said they hadn't checked the quantity on the order
Helpful Report
Posted 4 years ago
as a trade customer we ordered parts but the bike details we logged on had the wrong part number listed from fowlers which the parts guy admitted to when we asked to refund or send the right part we where told because we had opened the packaging they could not refund that part then they said they might refund after speaking to the manager but i neede to send photos of parts and email all sorts of bits and pieces as a bike shop trying to run a bussiness then needing to waste time with emails and telephone calls just takes up precious work time never had this problem with any other parts suppliers we use and have accounts with as of such we have decided not to use foewlers no longer
Helpful Report
Posted 4 years ago
I ordered the parts (not cheap) ages ago now and still received nothing. I know there are Covid-19 delays with postage, but about two weeks ago I emailed the customer service dept. asking for a postage tracking number (so I could follow-up) and still haven't had a reply! very poor and now starting to wonder if I have been ripped off / scammed!
Helpful Report
Posted 4 years ago
Hi Jonothan It is understood that tracking information has been provided so hopefully all is sorted for you. If we can be of any further help please let us know. Regards Fowlers
Posted 4 years ago
Never received my order not impressed
Helpful Report
Posted 4 years ago
Ordered a number of parts only to receive the package and one of the main items was missing with a note saying id be refunded! USELESS
Helpful Report
Posted 4 years ago
Received parts only to find the metal strap creased due to aggressive bend applied to make it fit into packaging. Although the part is able to be used it will look rough and being that it is in the line of site i won't be fitting it due to much annoyance.
Helpful Report
Posted 4 years ago
Took 2 months to get delivered
Helpful Report
Posted 4 years ago
Un helpful didn't return 4 phone calls ripped me of when refused to add to an order they kept me waiting for lied repeatedly about returning calls in pleasant experience every time never got back to me to apply my discount for being a member of vjmc I would rather pay the higher price cmsnl than deal with these cowboys completely useless
Helpful Report
Posted 4 years ago
Ordered in April and arrived the end of June, yes lockdown I get that but I’ve emailed loads asking about my order and didn’t hear from you for two months. I understand the delay getting parts but poor comms although that said, usually Good
Helpful Report
Posted 5 years ago
Never sent the right ones i order
Helpful Report
Posted 5 years ago
Absolutely shocking service took 3 months to arrive never will order again, phone staff are unhelpful also
Helpful Report
Posted 5 years ago
Would never order again. Placed an order over 8 weeks ago, still hasn't arrived, have not had no update. When I called to request an update I was advised it would be with me in 3 working days, that was 2 weeks ago.. still nothing. Avoid this company! Quick enough to take your money but do not send the items.
Helpful Report
Posted 5 years ago
Fowlers Parts is rated 4.9 based on 14,558 reviews