Fowlers Parts Reviews

4.9 Rating 13,521 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 13,521 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Just received phone call from Fowlers Parts and all sorted in less than 5 minutes Spoke to very helpful chap,will make sure we order again Many thanks, and would highly recommend
Helpful Report
Posted 2 weeks ago
Parts supplied were totally wrong but as they were only peanuts to buy didn’t bother to contact
Helpful Report
Posted 1 month ago
Poor experience this time. I ordered some shims that were showing as in stock. Only one shim of the 7 I ordered arrived along with a note saying there had been an issue with the picking system and the remaining order would be dispatched at a later date. I chased after 3 days and was told that the machine hadn't been fixed and couldn't provide an ETA. Had to source shims elsewhere and then, like buses they both arrived at the same time. To put this in context I've ordered things in the past and never had a problem but this was particularly inconvenient as the bike was off the road waiting for parts.
Helpful Report
Posted 2 months ago
Ordered a new throttle cable on weekend of 6/7 January 1st class and as off from today 17th January still not received it very disappointed.
Helpful Report
Posted 3 months ago
I ordered a part and paid extra for next day delivery. It didn't arrive on time. It was very late. When it finally arrived, it was marked for 2 day delivery. I wasn't told that. I rang and asked for a refund of the extra postage I had paid, but was refused on the grounds that the Fowlers website gave this information. It didn't! I looked again and found something about it. It was vague and difficult to find. I won't order from Fowlers again.
Helpful Report
Posted 5 months ago
Wrong Stopper Bolt sent for my year of Burgman 650? Despite stating correct for my year of Suzuki. Had I fitted it without checking would have caused catastrophic failure of my CVT apparently...
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Posted 7 months ago
I will never buy anything else again from them as they refused to service my Yamaha because it was more than 8 years old. Unbelievable, an official dealer refusing a brand they represent !!! Im 58 had bikes all my life since I was 16 and never heard anything like this before, at least I know now where not to buy a bike, thats for sure !!!
Helpful Report
Posted 7 months ago
Ordered and paid fir the items, days later get an email saying out of stock even though showing many in Stock, then had to wait days fir a refund.
Helpful Report
Posted 9 months ago
Twice they have tried to send me the part I ordered, had an email after the second time threatening me with additional postage charges. I suggest you employ a more competent courier service.
Helpful Report
Posted 9 months ago
Disappointing. Ordered £145 worth of parts. In preparation for suspension rebuild. To find out that a seal kit worth £51 wasn't included within the parcel. As it was 3 weeks since the parcel arrived. Customer services wasn't willing to do anything of worth about it. So that's £51 lost because someone at Fowlers forgot to pack the item that I bought and paid for. Because of this, I will no longer be buying anything from Fowlers again. Never had this problem with Trevor Pope KTM.
Helpful Report
Posted 9 months ago
Ordered a starter button for my vespa Gts300. When it came it felt and looked inferior to the original one which was still working but damaged . Fitted the new one from fowlers, it lasted 2 starts ( 2 pushes ) then fell to pieces, very disappointed, dont know if vespa have swapped to a cheaper switch or fowlers are supplying a cheaper switch.
Helpful Report
Posted 11 months ago
I got a used, scratched part. I email you back twice, no reply. SCAMMERS.
Helpful Report
Posted 1 year ago
Not received order, still waiting for delivery, DPD Email informing of delivery on 07/3/2023 !?
Helpful Report
Posted 1 year ago
I order two item on 03-03-2023, i got the reference number of the item since the date I bought, saying my carrier is royal mail so far haven't got the tracking number just the reference
Helpful Report
Posted 1 year ago
Have not recieved
Helpful Report
Posted 1 year ago
Was sent broken item didn't get full refund
Helpful Report
Posted 1 year ago
Good at selling bikes but don't expect much in afterservice, don't trust their safety checks or servicing either. I speak from multiple bad experiences both from myself and others. They don't get described as foulups for no reason.
Helpful Report
Posted 1 year ago
False promises on next day delivery paid extra for guarantee business dpd ,and guess what three days later still nothing ,scammed
Helpful Report
Posted 1 year ago
Ordered just a spark plug on the 18/11/2022 paid £8.95 delivery and it’s still not turned up, hoping the £8.95 is waived considering the £8.95 was for delivery next working day, now expected 07/12/2022, it’s been delayed 5 times and the Royal Mail can’t be blamed as this is a Dpd delivery. Would have been quicker to collect if I had known it would have taken this long to deliver.
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Posted 1 year ago
I ordered a washer, which only needed to go in a jiffy bag and in the post. NO option but DPD courier costing me over £5!! just to have a washer! Disappointing . Good service from Fowlers, but bad on delivery.
Helpful Report
Posted 1 year ago
Fowlers Parts is rated 4.9 based on 13,521 reviews