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Fowlers Parts Reviews

4.9 Rating 15,258 Reviews
98 %
of reviewers recommend Fowlers Parts
4.9
Based on 15,258 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fowlers Parts Reviews

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

Write Your review

I ordered a part and paid extra for next day delivery. It didn't arrive on time. It was very late. When it finally arrived, it was marked for 2 day delivery. I wasn't told that. I rang and asked for a refund of the extra postage I had paid, but was refused on the grounds that the Fowlers website gave this information. It didn't! I looked again and found something about it. It was vague and difficult to find. I won't order from Fowlers again.
Helpful Report
Posted 2 years ago
Wrong Stopper Bolt sent for my year of Burgman 650? Despite stating correct for my year of Suzuki. Had I fitted it without checking would have caused catastrophic failure of my CVT apparently...
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Posted 3 years ago
I will never buy anything else again from them as they refused to service my Yamaha because it was more than 8 years old. Unbelievable, an official dealer refusing a brand they represent !!! Im 58 had bikes all my life since I was 16 and never heard anything like this before, at least I know now where not to buy a bike, thats for sure !!!
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Posted 3 years ago
Ordered and paid fir the items, days later get an email saying out of stock even though showing many in Stock, then had to wait days fir a refund.
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Posted 3 years ago
Twice they have tried to send me the part I ordered, had an email after the second time threatening me with additional postage charges. I suggest you employ a more competent courier service.
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Posted 3 years ago
Disappointing. Ordered £145 worth of parts. In preparation for suspension rebuild. To find out that a seal kit worth £51 wasn't included within the parcel. As it was 3 weeks since the parcel arrived. Customer services wasn't willing to do anything of worth about it. So that's £51 lost because someone at Fowlers forgot to pack the item that I bought and paid for. Because of this, I will no longer be buying anything from Fowlers again. Never had this problem with Trevor Pope KTM.
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Posted 3 years ago
Ordered a starter button for my vespa Gts300. When it came it felt and looked inferior to the original one which was still working but damaged . Fitted the new one from fowlers, it lasted 2 starts ( 2 pushes ) then fell to pieces, very disappointed, dont know if vespa have swapped to a cheaper switch or fowlers are supplying a cheaper switch.
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Posted 3 years ago
I got a used, scratched part. I email you back twice, no reply. SCAMMERS.
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Posted 3 years ago
Not received order, still waiting for delivery, DPD Email informing of delivery on 07/3/2023 !?
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Posted 3 years ago
I order two item on 03-03-2023, i got the reference number of the item since the date I bought, saying my carrier is royal mail so far haven't got the tracking number just the reference
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Posted 3 years ago
Have not recieved
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Posted 3 years ago
Was sent broken item didn't get full refund
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Posted 3 years ago
Good at selling bikes but don't expect much in afterservice, don't trust their safety checks or servicing either. I speak from multiple bad experiences both from myself and others. They don't get described as foulups for no reason.
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Posted 3 years ago
False promises on next day delivery paid extra for guarantee business dpd ,and guess what three days later still nothing ,scammed
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Posted 3 years ago
Ordered just a spark plug on the 18/11/2022 paid £8.95 delivery and it’s still not turned up, hoping the £8.95 is waived considering the £8.95 was for delivery next working day, now expected 07/12/2022, it’s been delayed 5 times and the Royal Mail can’t be blamed as this is a Dpd delivery. Would have been quicker to collect if I had known it would have taken this long to deliver.
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Posted 3 years ago
I ordered a washer, which only needed to go in a jiffy bag and in the post. NO option but DPD courier costing me over £5!! just to have a washer! Disappointing . Good service from Fowlers, but bad on delivery.
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Posted 3 years ago
Take the mickey with the order paid for next day delivery still hasn't turned up if you want your parcel next year order from this website now
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Posted 3 years ago
very disappointing. i had just placed an order for several parts which included nuts bolts brackets etc totaling to over £100. i spoke to a lovely lady at fowlers this morning to add to that order and sent out next day, no problem whatsoever!!! 30 mins later i remembered i needed something else so i called back to place the order that was in stock, pay and put the item in with my original order if, IF, it had not been posted yet. the human that i spoke to said it's not possible to do that. i will have to order it separately and pay additional postage "just like you would have to if you shopped at amazon" the human said!! at amazon it's all online, you don't get to SPEAK TO A HUMAN when ordering. it would have been a simple task to fulfill my request, it's called great customer service.
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Posted 3 years ago
Ordered 2 parts, one was in stock and came next day as expected. The second part wasn’t in stock and I was told 10 working days, to then be told 14 days later that the part has been discontinued and provided me with the alternative. 30 days later and still no parts delivered and I had to ring to get my refund from the previous part ordered (discontinued). Appalling service from start to finish!
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Posted 3 years ago
Radiator arrived damaged, they advised me to straighten all the bent fins out myself. When I then questioned them about the bent lug on top they told me that it was normal…. Further another email to them showing my original and the one they sent I never got a reply…
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Posted 3 years ago
Fowlers Parts is rated 4.9 based on 15,258 reviews