Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 14,612 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 14,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 17th August 2025

182

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a return back with all details recorded post , and no refund rang , as was told need details of order and receipt of postage wou0 tell me if they had received”

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Posted 7 months ago

“Generally happy with the service but it did take rather a long time to arrive.”

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Posted 8 months ago

“Customer service good, delivery time rapid, but I do take issue with delivery charge for something that could be sent on a 1st class stamp, also if ordering more than one product and one item is out of stock you have to pay double delivery”

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Posted 8 months ago

“Not a bad experience with parts sales recently - although the ETA situation is bit vague.”

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Posted 9 months ago

“I am pleased to have received correct part from an OEM Supplier. It would have been preferable to have been made a.ware it was a back order part at point of purchase”

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Posted 11 months ago

“Ordered and paid for Triumph parts (in stock) on Saturday, paid for next business day delivery and expected parts Monday (today)...just received Royal Mail email advising that they had parts and are delivering Tuesday....if I can order and pay for them on a Saturday then why aren't they despatched same day...? Fowlers are open Saturday took the money..therefore...business day...”

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Posted 1 year ago

“Good service and parts despatched quickly but email updates and tracking details are sorely lacking. Despatch confirmation finally received at 23:30 and no tracking link at all. Parts arrived the following day, so the service could be exemplary but currently needs work. Hostile response from customer service when questioned, although I wrote the message 'in the heat of the moment' with no idea as to whether the order had even been processed, let alone despatched.”

Helpful Report

Posted 1 year ago

“Fowlers Parts are ok on the phone, the main problem is that the website wants you to have the part code, whereas you want to search by description. I mentioned this to the person on the phone, but they brushed off the criticism which isn't really what you expect. What other customer-facing business runs a website where you can't search by description? Nonsense really”

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Posted 1 year ago

“You're asking me for a review before you've sent the parts out.”

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Posted 1 year ago

“I can’t as I havnt received the parts yet”

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Posted 1 year ago

“I don't have any problem with Fowlers per se, only with their useless delivery partners. Having waited for 2 weeks for what should have been a 2 DAY delivery I sourced parts elsewhere which did arrive in 2 days. It seems courier lost package. Still waiting for refund.”

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Posted 1 year ago

“Unfortunately, some of the parts supplied do not fit.”

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Posted 1 year ago

“Parts were as described but the customer service was unpleasant over the phone. Tried to explain my situation with the order but the gentleman was abrupt and I felt rushed. I've ordered parts before from Fowler's and never had this happen when I had an issue with parts or part numbers. Not sure what's going on internally! Shame really 😞”

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Posted 1 year ago

“Can't comment as still haven't received my item yet 6 days after ordering”

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Posted 2 years ago

“Expensive postage”

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Posted 2 years ago

“In general I'm very happy and would rate 5 stars. But due to poor support and goodwill regarding a wrong sent part I only rate 3.”

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Posted 2 years ago

“First order taken canceled and refunded told to order again and at first was told part couldn’t be got and organise another refund but then the delivery company delivered said part, all things considered I was glade to receive part as even triumph couldn’t get me it”

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Posted 2 years ago

“Once ordered, delivery was excellent. However I do find the website really hard to navigate.”

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Posted 2 years ago

“Ordered 3 washers for my Suzuki T 500 restoration. They were sent out in an A5 padded envelope. The value of the parts was £1.81 but postage was £3.50. You could have sent them in a much smaller envelope or packet for less cost. A little more thought would save your customers on postage charges and bring repeat business. Not impressed.”

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Posted 2 years ago

“Hi, Your online parts service was very good. Ordering was easy and the parts arrived quickly. However, the brake lever you sent is silver when it should have been black, which is the original Suzuki colour, so now I have got a miss match with the clutch lever. Regards Tom”

Helpful Report

Posted 2 years ago

Fowlers Parts is rated 4.9 based on 14,612 reviews