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Fowlers Parts Reviews

4.9 Rating 13,521 Reviews

98 %

of reviewers recommend Fowlers Parts

Company Reviews

Product Reviews

4.9

Based on 13,521 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 10th April 2024

Fowlers Parts 5 star review on 10th April 2024

Fowlers Parts 5 star review on 22nd July 2023

Fowlers Parts 5 star review on 22nd July 2023

Fowlers Parts 5 star review on 21st June 2023

Fowlers Parts 5 star review on 20th May 2023

Fowlers Parts 5 star review on 4th April 2023

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually very happy with service, returning customer, the main reason is that your website states if the item is in stock or not. However on this occasion it was incorrect and I've subsequently been told the part is out of stock. I could of ordered elsewhere as pther suppliers had them in stock, and had my bike back on the road, however I am £120 out of pocket, unable to order elsewhere, and have a bike (my only form of transport) off the road until the back order arrives. Hopefully the brake pads will arrive before too long 🤞”

Posted 1 week ago

“Normally I'd give Fowlers 10/10 but on this Occasion they Failed Badly. I ordered a Fairing Decal and it was Placed in a See through Bag and then in a Huge Envelope. Envelope was so Big it didn't fit through my Letterbox so the Postman Folded it up, Result= Badly Creased Decal. Postman was not at Fault as there was NO Cardboard to Protect the Decal and the Envelope Didn't say "Do Not Bend". Fowlers did however Apologise and said they'd Investigate it and Issued a Full Refund.”

Posted 2 months ago

“My experience with Fowler itself was ok, staff where...... well only one off them was helpful, the others where a pack of Doyle's. My problem is when fowler store know's it's store is in bloody air clean zone highlight this in your delivery option and let your customers know,if they decided to pic it up. I am happily not from Bristol from the glories NORTH I was only driving pass and decided to pic the item myself until I was shafted by £9 Dailey rate for my newish diesel car gutted giving £9 fat cats who claim they care about the environment.”

Posted 6 months ago

“Poor quality parts what suppose to be genuine parts the finish on these poor pitted”

Posted 7 months ago

“Not impressed with the delivery options available paid for next day delivery but they use royal mail which isn’t a next day delivery service waste of money really”

Posted 7 months ago

“The clutch lifter arrived later than promised , had to do last minute make and mend to get bike together for motocross . Other parts ordered were no problem .”

Posted 8 months ago

“Hi I do not appear to have received my last order yet so a little concerned, just assumed parts where not in stock, could you check as it was only a small order and confirm if stated as delivered, if so where in case one of my neighbours have it”

Posted 1 year ago

“Ordered parts one week ago, still waiting”

Posted 1 year ago

“Paid extra for 24 hour delivery which was confirmed when I placed the order. It arrived late afternoon two days later, delayed the project I needed it for, a waste of money paying for the faster 24 hour delivery.”

Posted 1 year ago

“Item not received after 14 days problems with DPD still no items”

Posted 1 year ago

“Still waiting for delivery.”

Posted 1 year ago

“Ordered 4 plastic rivets for my tracer 900. Delivery was good but only received 3 of the rivets 1 of the larger ones were missing . Maybe a good idea to employ people who can count 😁”

Posted 1 year ago

“I know there are Royal Mail strikes, but I would rather have that option and have to wait, than be forced to use a courier as only available option. £7 shipping for a £14 oring! Not impressed.”

Posted 1 year ago

“I ordered over £400 of parts but because 1 item is on back order you charge me for delivery on that item, no other companies do that ( i am in the trade and have an account with you) so why do Fowlers do it? Also waiting for a part that I ordered last August!!!”

Posted 1 year ago

“They may have the parts but the staff need intensive customer training. Went to Flowers for a part, waited about 5 mins until eventually directed to the parts counter. The person behind the counter did not say a word during the entire transaction, not even replying to my 'Hello, I have a part to pick up'. He simply took the invoice went off and pushed the item to me, not a Hello, thank you or good bye. This is simply not acceptable. In my company a sullen attitude like that would get you a reprimand and further customer facing training.”

Posted 1 year ago

“If the part isn't in stock, make sure you mention it in your will because you may die before it arrives. 6 to 8 weeks to obtain spare parts for a vehicle is completely unacceptable and would not be tolerated by car owners.”

Posted 1 year ago

“Part was delivered with paint scratched.Had to return.Maybe checking before dispatch might have helped.”

Posted 2 years ago

“I ordered the partistakenly on my previous address. Immediately after ordering I contacted Foelers to rectify this but they were unable to change the address despite not dispatching the part for a further 2 days. Seemed like a case of CBA rather than customer service.”

Posted 2 years ago

“The wrong part was sent! The sales lady, tried to make me pay for the return, I refused, and pointed out to her, that it was their mistake, her tone then became aloft/arrogant. I then had to pay again, for the correct part, and was told there would be a 7 to 10 day wait?? No collection time could be allocated, so I had to wait indoors for 7 hours , for the wrong part to be collected by dpd.......They, have the returned part, now I am waiting for my refund.”

Posted 2 years ago

“Still haven’t received my parcel just wondering what’s going on”

Posted 2 years ago

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Fowlers Parts is rated 4.9 based on 13,521 reviews