Fowlers Parts Reviews

Name: Fowlers Parts
Address: 2-12 Bath Road, ,, Bristol
Rating: 4.86

4.9 Rating 15,191 Reviews

98 %

of reviewers recommend Fowlers Parts

4.9

Based on 15,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fowlers Parts:

We hold the largest stock of motorcycle parts in the UK, supplying genuine OEM spares across 16 manufacturers.

Visit Website

Phone:

0117 977 0466

Email:

info@fowlersparts.co.uk

Location:

2-12 Bath Road, ,
Bristol
BS4 3DR

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Fowlers Parts 5 star review on 18th August 2026

183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The decision to take the parts counter entirely online and click and collect took away the expertise that a lot of people rely upon when they are working on their bikes. If you needed a replacement part but didn’t know the name of it you could take the broken part to the counter and they’d help you identify it and obtain the replacement. For the O-ring I ordered ChatGPT told me which one to get, and I ordered it half expecting it to be the wrong one. Luckily it wasn’t. Going online of course is a good thing for delivery orders and large qty orders, but it should be “as well as” not “instead of” because the great service from before is now gone. -customer service rating was based on not actually receiving any other than being handed the part when I collected it”

Helpful Report

Posted 3 months ago

Hi - thank you for taking the time to leave a review and your feedback about your recent experience with us. We understand that the decision to close the parts counter has caused some disappointment and frustration amongst our local customers, especially for the sort of reason you outline in your review. It was a difficult choice that was not taken lightly. In recent years we've seen a change in how customers wish to order parts, with a shift away from visiting in person to ordering online. Subsequently, the number of counter customers has decreased, and the decision to close the counter and expand our click and collect service was made as a direct result of this. We'd like to reassure all our customers that although the counter is gone, we understand that going online to order is not for everyone - for that reason we still have a team of parts specialists on hand to provide expert assistance with parts enquiries and orders by phone, live chat and email. This includes helping you to identify something - you can email images of the part you are looking for to spares@fowlers.co.uk and we'll do all we can to find what you need. Next time you need a part, drop us an email or give us a call - we're confident we'll be able to help. Thanks & Kind Regards Fowlers Parts

Posted 3 months ago

“Can no longer get parts the same day, which is the main reason the parts desk was so useful. Now the parts service is no better than any other parts seller online. No proper location to pick up what you have ordered. Just an unmanned dealership desk, so you have to hunt down a staff member to get anything done. Went from an awesome service, to not giving a damn about their customers. Will use the website to find the parts, but will now just buy from the best price online sellers, as this service is now no better than them.”

Helpful Report

Posted 4 months ago

“Not a reflection on the service I received, but the quality of the part. I guess this is a hazard of NOS, but I bought an indicator assembly for a 98 GSXR. The rubber mounting was so perished, that it failed immediately on attempting to fit it and was unusable. Disappointed, as it was an expensive item. I had assumed that with Suzuki’s classic parts program, that this wouldn’t actually be an item that was manufactured twenty plus years ago, but it clearly was….”

Helpful Report

Posted 4 months ago

“Wrong part sent even thow they had my Reg number for fitment”

Helpful Report

Posted 4 months ago

“One of the parts machine pickers had failed with my part inside it. Still not received it almost 4 weeks later now. Very disappointed the spares counter had been closed. 95% of my spend in Fowlers was at the spares counter. I may as well order spares from a.n.other spares company now. Another service where the "people" aspect has been removed.”

Helpful Report

Posted 5 months ago

“Appeared to be old stock, leak remained. This has been submitted to customer service team following purchase. Response still awaited.”

Helpful Report

Posted 1 year ago

“Little bit disappointed with this order. I checked the part number carefully before ordering and did an online chat with Fowlers to be certain. I ordered the part, was advised it was on back order. A few days later I got an email telling me unless I confirmed it was the correct part (bearing in mind I’d done so already, paid and got an order confirmation) they wouldn’t process the order. I contacted them immediately and they confirmed they would go ahead and place the order. It arrived ok but disappointed with the treat to cancel it after being told it had been processed unless I contacted them immediately.”

Helpful Report

Posted 2 years ago

“General Fowlers Parts are reasonably priced and despatch times are appropriate. Carriage is pricey and not indicative of the size and weight of item ordered. They are poor at refunds when an order is cancelled with no communication or easy way to contact the relevant team.”

Helpful Report

Posted 2 years ago

“Ordered 4 parts and only got 3 still waiting for gasket been 3 weeks now”

Helpful Report

Posted 2 years ago

“Usually very happy with service, returning customer, the main reason is that your website states if the item is in stock or not. However on this occasion it was incorrect and I've subsequently been told the part is out of stock. I could of ordered elsewhere as pther suppliers had them in stock, and had my bike back on the road, however I am £120 out of pocket, unable to order elsewhere, and have a bike (my only form of transport) off the road until the back order arrives. Hopefully the brake pads will arrive before too long 🤞”

Helpful Report

Posted 2 years ago

“Normally I'd give Fowlers 10/10 but on this Occasion they Failed Badly. I ordered a Fairing Decal and it was Placed in a See through Bag and then in a Huge Envelope. Envelope was so Big it didn't fit through my Letterbox so the Postman Folded it up, Result= Badly Creased Decal. Postman was not at Fault as there was NO Cardboard to Protect the Decal and the Envelope Didn't say "Do Not Bend". Fowlers did however Apologise and said they'd Investigate it and Issued a Full Refund.”

Helpful Report

Posted 2 years ago

“My experience with Fowler itself was ok, staff where...... well only one off them was helpful, the others where a pack of Doyle's. My problem is when fowler store know's it's store is in bloody air clean zone highlight this in your delivery option and let your customers know,if they decided to pic it up. I am happily not from Bristol from the glories NORTH I was only driving pass and decided to pic the item myself until I was shafted by £9 Dailey rate for my newish diesel car gutted giving £9 fat cats who claim they care about the environment.”

Helpful Report

Posted 2 years ago

“Poor quality parts what suppose to be genuine parts the finish on these poor pitted”

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Posted 2 years ago

“Not impressed with the delivery options available paid for next day delivery but they use royal mail which isn’t a next day delivery service waste of money really”

Helpful Report

Posted 2 years ago

“The clutch lifter arrived later than promised , had to do last minute make and mend to get bike together for motocross . Other parts ordered were no problem .”

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Posted 2 years ago

“Hi I do not appear to have received my last order yet so a little concerned, just assumed parts where not in stock, could you check as it was only a small order and confirm if stated as delivered, if so where in case one of my neighbours have it”

Helpful Report

Posted 3 years ago

“Ordered parts one week ago, still waiting”

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Posted 3 years ago

“Paid extra for 24 hour delivery which was confirmed when I placed the order. It arrived late afternoon two days later, delayed the project I needed it for, a waste of money paying for the faster 24 hour delivery.”

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Posted 3 years ago

“Item not received after 14 days problems with DPD still no items”

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Posted 3 years ago

“Still waiting for delivery.”

Helpful Report

Posted 3 years ago

Fowlers Parts is rated 4.9 based on 15,191 reviews