ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,078 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fully satisfied”

Helpful Report

(Southampton) - Posted 1 week ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 10 hours ago

“The service was quick and reliable, but I found the shipping cost a bit expensive.”

Helpful Report

(Southampton) - Posted 1 week ago

Many thanks for taking the time to leave us feedback.

Posted 10 hours ago

“Servizio eccellente, ho fatto un ordine che doveva essermi recapitato a Milano ed è andato tutto bene. Super consigliato. Grazie ☺️ a presto”

Helpful Report

(Southampton) - Posted 2 weeks ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 10 hours ago

“The service this company provides – and the company itself – couldn't be better. I'm the kind of person who is always willing to point out what can be improved, but in the case of Forwardvia, there's nothing. It's a huge relief for an expat to be able to rely on a company like this.”

Helpful Report

(Southampton) - Posted 2 weeks ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia. We also appreciate your continued support :)

Posted 10 hours ago

“Perfect service but the cost is high”

Helpful Report

(Southampton) - Posted 2 weeks ago

Many thanks for taking the time to leave us feedback. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Please don't hesitate to get back in touch if you should require any further assistance with anything else and I will be more than happy to help you.

Posted 10 hours ago

“I had an outstanding experience using ForwardVia.com. Their team was extremely cooperative, responsive, and professional throughout the entire process. They handled my request efficiently and ensured everything went smoothly. Communication was clear and timely, which made the whole experience stress-free. I highly recommend their service to anyone needing reliable forwarding assistance.”

Helpful Report

(Southampton) - Posted 3 weeks ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 10 hours ago

“מחיר מעט יקר אבל יעילים ומסודרים מאוד”

Helpful Report

(Southampton) - Posted 3 weeks ago

Many thanks for your feedback,we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 10 hours ago

“This service is exactly what I was looking for and was an easy, straightforward experience.”

Helpful Report

(Southampton) - Posted 3 weeks ago

“First, you have no way of knowing how much the package shipping will cost before it arrives at ForwardVia. Secondly, the shipping rates are absurdly higher than direct shipping from the store plus import taxes.”

Helpful Report

(Southampton) - Posted 4 weeks ago

Many thanks for taking the time to leave us feedback. Our rates are publicly available on our website's shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. The shipping cost depends purely on the weight, dimensions and shipping destination, regardless of the item value, which is an industry standard. ForwardVia is a service provider and is unable to compete with some retailers who cover their actual costs on the sale of the product. If you have previously shipped directly with a retailer, shipping is often provided at cost or sometimes at a loss to entice you to purchase goods from them. ForwardVia only offers shipping services, not the sale of products. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing and preparation of your goods for international transit, including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charged. If you have any further questions, please don't hesitate to get in touch. Kind regards ForwardVia

Posted 4 weeks ago

“Great thanks”

Helpful Report