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ForwardVia Reviews

4.8 Rating 1,024 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a greatservice-professional, responsible, packages arrive safely and timely, well packaged.”

Helpful Report

(Southampton) - Posted 6 months ago

Many thanks for your feedback, it's great to hear you are happy with the way your goods have been repacked.

Posted 6 months ago

“Efficient service, reasonable price, affordability, highly recommended”

Helpful Report

(Southampton) - Posted 7 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 6 months ago

“Perfetto e preciso come sempre !”

Helpful Report

(Southampton) - Posted 7 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 6 months ago

“Excellent service, the item was delivered really fast and the customer service was very attentive and efficient.”

Helpful Report

(Southampton) - Posted 7 months ago

Thank you for your positive review. We're happy to hear that you found our service excellent and that you received your item quickly. We look forward to offering our service to you again in the future : ) FV Team

Posted 7 months ago

“Excellent service! I was able to have them make the purchase for me and then ship it to me in the US. It was easy to use and there was great communication.”

Helpful Report

(Southampton) - Posted 7 months ago

Thank you for taking the time to leave us a review. It's great to hear that we were able to purchase the item you wanted and ship it to you. We look forward to offering you our service again soon :) Regards from all the FV Team.

Posted 7 months ago

“Package arrived early and safe and sound, everything went smooth, customer service treated me very well with my concerns since it was my forst time using this service, recommended for sure, this was a great experience”

Helpful Report

(Southampton) - Posted 7 months ago

Many thanks for taking the time to leave us a review. We are happy to hear your package arrived safely and on time. It is also great to hear you had a positive experience using us, and we look forward to providing our service again to you very soon. :)

Posted 7 months ago

“Everything packaged perfectly without fault. I highly recommend using ForwardVia I found the service fast and reliable and will use them again if needed.”

Helpful Report

(Southampton) - Posted 7 months ago

Thank you so much for your review. It's great to hear about your positive experience with ForwardVia. We really appreciate the feedback and look forward to offering our service again to you soon. :)

Posted 7 months ago

“First time ever for me using a freight forwarder - experience went very smooth from setting up an account to getting the product delivered to me in the USA; great job, folks!”

Helpful Report

(Southampton) - Posted 7 months ago

Many thanks for taking the time to leave us a review. It is great to hear you found our service easy to use and that you received your shipped items to the USA. We really appreciate your custom and look forward to offering you our service again soon. Regards from all the FV team :)

Posted 7 months ago

“Very expensive, paid 40 euro just to have package deluvered”

Helpful Report

(Southampton) - Posted 7 months ago

Many thanks for taking the time to review our services, however, we're sorry to hear that you are unhappy with the price paid. The shipping fee not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing, and dispatch of your goods including any export documentation required, and full customer support for tracked services until delivery. The shipping cost depends on the weight, dimension, and shipping destination, which is an industry standard. Our rates are publicly available on our shipping calculator to enable visitors to check and compare prices. This helps shoppers to decide whether it is worth shipping or check if it is within their budget. We hope this information helps explain how shipping fees are charged. If you have any further questions please don't hesitate to get in touch. Regards from the FV team

Posted 7 months ago

“Fastest, most reliable service.”

Helpful Report

(Southampton) - Posted 7 months ago

Thank you so much for your review. It's great to hear that you have had a positive experience with ForwardVia. We appreciate your continued support, thank you :)

Posted 7 months ago

“Where do I begin with this company ForwardVia? I do a lot of international shopping and some companies do not ship to the US. There are shopping sites in the UK that I wanted to purchase items but do not ship to US. I contacted ForwardVia and inquired if they could purchase items for me and ship to my home address. Was very pleased they could accomodate my request. They provide a service where you can obtain a UK address and have your purchased items shipped and stored at their warehouse until ready for delivery if you are purchasing multiple items. They even purchased items for me when my payment from US was not an option. Their customer service personnel is OUTSTANDING!!! My first time using and they responded to every inquiry in a timely manner considering the time zone difference and kept me updated to package arrivals that were purchased. Packaging was secure for all items. Shipping reasonable and I received packages within 3-4 from UK. There are several shipping options available and other services available such as photos of items, repackaging and combined shipping to help reduce cost. Every transaction went smoothly without any incidences. I am so happy I found this company as a mediator to my shopping/shipping needs for the UK. I will DEFINITLY!! be using this company for all of my UK shopping/shipping needs. I HIGHLY recommend this company...”

Helpful Report

(Southampton) - Posted 7 months ago

Thank you for taking the time to leave us such a great review! We are thrilled to hear you have found our service easy to use and we have met all your UK shopping and shipping expectations to the US. We can see you have placed several orders with us and we really appreciate your continued support. We look forward to helping you with our service again very soon. Kind regards from all the FV team :)

Posted 7 months ago

“Hi. good services. quite cheap shipping cost. Pro shipping and handling. never had problem with this services.thanks”

Helpful Report

(Southampton) - Posted 8 months ago

Many thanks for your review. We are happy to hear of your positive experiences with our company and appreciate your continued support.

Posted 8 months ago

“Fast and reliable service. Thanks!”

Helpful Report

(Southampton) - Posted 8 months ago

Thanks for taking the time to leave us a review. It's great to hear you were happy with the service we provided you.

Posted 8 months ago

“Packages arrived quickly and in great condition. Website was very user friendly All details related to the order were indicated very clearly I would recommend”

Helpful Report

(Southampton) - Posted 8 months ago

Many thanks for your review. It's great to hear you received your package well-packed and found our website easy to use. We look forward to offering you our services again soon.

Posted 8 months ago

“Excellent proxy service for UK purchases. Everything is well packaged before shipment.”

Helpful Report

(Southampton) - Posted 8 months ago

Thank you for taking the time to leave us a review. It's great to hear your items arrived safely to you. We appreciate the positive feedback and look forward to offering our service again to you soon.

Posted 8 months ago

“Easy to arrange online as well as quick delivery to Australia.”

Helpful Report

(Southampton) - Posted 8 months ago

Many thanks for your review and comments. We are pleased to hear of your quick delivery and that you found our website user-friendly. We look forward to offering our services again to you soon.

Posted 8 months ago

“Great job and very helpful”

Helpful Report

(Southampton) - Posted 8 months ago

Thank you for your review. It's great to hear you had a positive experience using our service!

Posted 8 months ago

“Dear Forwardvia Team, I used Forward2me before, but they threw out an item I bought on eBay because it was suspected to be a dangerous item. But when the same situation occurred, you unpacked it, cleaned it, repacked it, and forward it to me, so I trust you.”

Helpful Report

(Southampton) - Posted 8 months ago

Many thanks for taking the time to leave us a review and share your experience of using ForwardVia. We really appreciate the feedback and look forward to continuing to offer you our services. Kind regards from all The FV Team.

Posted 8 months ago

“Pretty quick considering the circumstances of the whole operation. Was able to get a coveted item sold out in the USA. Will use again!!”

Helpful Report

(Southampton) - Posted 8 months ago

Many thanks for taking the time to leave us a review. Your positive comments are very much appreciated and it's great to hear we were able to help ship the item to you. We look forward to offering you our service again very soon :)

Posted 8 months ago

“Awesome”

Helpful Report

(Southampton) - Posted 9 months ago

Thank you for your positive feedback. It's great that you have been satisfied with the service you have received from our team at ForwardVia :)

Posted 8 months ago

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ForwardVia is rated 4.8 based on 1,024 reviews