ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.77

4.8 Rating 1,067 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,067 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service, quickly delivery, no problems. Really smooth experience with them, I recommend it! Fees are reasonable too.”

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Posted 5 years ago

“Amazing service and great support. I will definitely use the service again.”

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Posted 5 years ago

“The most reliable forwarding company i've used. The staff are very helpful, everytime. Amazing experience. Adding option to remove original packaging when combine the package(s) on the website would be better though 👍🏻”

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Posted 5 years ago

“Fantastic Service, I can always rely on ForwardVia. Thank you! They receive my Parcels and they forward on to me ! Quick! Cant complain”

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Posted 5 years ago

“Reliable and extremely efficient! Definitely won’t be the last time I’ll be using its service!”

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Posted 5 years ago

“very good Service...”

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Posted 5 years ago

“Recently switched from another UK-based, similarly-named forwarder, and I couldn't be happier. ForwardVia process faster, are more flexible in handling the occasional odd request, and are even slightly cheaper if you take up the Premium Membership. Highly recommended!”

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Posted 5 years ago

“High price and also no tracking number”

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Posted 5 years ago

Many thanks for taking the time to review our services. We can see you've selected the lowest cost option Royal Mail Budget Untracked service. When you order shipping, multiple shipping options including those with tracking were presented for you to choose. The service you selected doesn't come with tracking. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support. I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you have any further questions. Best wishes, Forwardvia team

Posted 5 years ago

“Service excellent, no delays and well done system that allows shipment quotation and payment faster”

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Posted 5 years ago

“User friendly”

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Posted 5 years ago

“Great service with competitive prices . Really prompt and clear communication. Really good service”

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Posted 5 years ago

“I'm really happy with the service but I do prefer the old system where you could just copy and paste the packing list. It's not clear how much information you are requiring and on large orders it's too pain staking to write every order item, qty, description and cost manually.”

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Posted 5 years ago

“Great experience”

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Posted 5 years ago

“ForwardVia provided several options for shipping from UK to Singapore. It’s not the first time I have used ForwardVia and I can say that I am really pleased with the services it provides. I expected further delays during this COvid-19 period but everything was delivered on time. The entire process is also simple and fuss-free.”

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Posted 5 years ago

“Very helpful staff. Extremely satisfied with the services. Will continue to engage them , in case I need to buy something from UK. .Thank you!”

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Posted 5 years ago

“Very easy process, great communication and really good pricing. Seamless transaction. I highly recommend for shipping to the US”

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Posted 5 years ago

“I got my item very fast & the procedure is simple.”

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Posted 5 years ago

“First time using this service, i can say if is not during covid-19 would be even more effective!”

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Posted 5 years ago

“High prices! , need to be more easy with your services and and need app not just a website!”

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Posted 5 years ago

Hi, Many thanks for taking the time to review our services however I'm sorry to hear that you are unhappy with the price paid was higher than expected. I see that DHL was the cheapest option for shipping this item to your country and feel that we do offer value for money for the service we offer. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support for tracked services until delivery. Shipping fees are calculated on the amount of space that your shipment occupies in transit rather than the actual weight, this is called the volumetric weight. The actual weight would only be charged when this was higher than the volumetric weight. I see that for your shipment although weighs 12.6 kg, it volumed out to be 29.8 kg therefore the shipping fees were calculated on the higher volumetric weight. We also offer lower value Landmark, unfortunately they have temporary suspended shipment to your country due to Covid-19. Perhaps you may want to consider this for future shipment when the service resume. Thank you for your feedback on our services and website as well. You can use our service and manage packages using your mobile/tablet. Even though mobile app is not available, our system was created with Mobile user in mind, hence it is mobile/tablet compatible. I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you encounter any issue using our service. Best wishes, Forwardvia team

Posted 5 years ago

“good service, iam use this service from manual email request and then use web app to use the service...customer service give good response, thanks.”

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Posted 5 years ago

ForwardVia is rated 4.8 based on 1,067 reviews