ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,096 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,096 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 6th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent.”

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Posted 5 years ago

“Fast and easy to use. Just very expensive. But I guess that’s the price to pay if you want to shop from the UK.”

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Posted 5 years ago

“I'm very satifisfied. I received my phone without no problem and it was very quick.”

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Posted 5 years ago

“Great service although quite expensive shipping rates!”

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Posted 5 years ago

“Excellent service and affordable prices. I frequently need to ship sneakers from Europe to USA and I always use them as my go-to forwarder.”

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Posted 5 years ago

“I ordered Nespresso machine with coffee sleeves. However, I found one sleeve has been opened with one missing pod!!”

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Posted 5 years ago

We are sorry to hear the issue you've encountered. Our service is based on trust and we uphold this strictly. We take pride in what we do and have gained many repeat customers, over 60% who trust our service and regularly uses us to forward goods. It doesn't make sense at all for us to jeorpadise our reputation for one coffee pod? We can see that the package was received with the polybag torn. We uploaded the photos for you to review and recommended repackaging service. Photos are still available in your Dashboard. You did not opt for repackaging, however as a gesture of goodwill we packed your items into a box. We knew very well it would not have survived the journey in the condition that was sent to us. See below for the photos of the box after repackaging, which is a snapshot taken from our CCTV. There is cost of packing which is the cardboard box, packing materials and labour cost, which was provided at no extra charge. These by itself would have cost more than the coffee pod, again it doesn't make sense to open the sleeve and remove a pod. We hope the above clarify the matters. Our customer service team have contacted you and provided all the information you needed. We are here to help, please do not hesitate to contact us should you need any further information from us.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Everything is quick, clear and easy to use. Great customer service. Thank you!”

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Posted 5 years ago

“Delivery was fast and fuss-free but it’s rather expensive.”

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Posted 5 years ago

“Really great service, quickly delivery, no problems. Really smooth experience with them, I recommend it! Fees are reasonable too.”

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Posted 5 years ago

“Amazing service and great support. I will definitely use the service again.”

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Posted 5 years ago

“The most reliable forwarding company i've used. The staff are very helpful, everytime. Amazing experience. Adding option to remove original packaging when combine the package(s) on the website would be better though 👍🏻”

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Posted 5 years ago

“Fantastic Service, I can always rely on ForwardVia. Thank you! They receive my Parcels and they forward on to me ! Quick! Cant complain”

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Posted 5 years ago

“Reliable and extremely efficient! Definitely won’t be the last time I’ll be using its service!”

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Posted 5 years ago

“very good Service...”

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Posted 5 years ago

“Recently switched from another UK-based, similarly-named forwarder, and I couldn't be happier. ForwardVia process faster, are more flexible in handling the occasional odd request, and are even slightly cheaper if you take up the Premium Membership. Highly recommended!”

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Posted 5 years ago

“High price and also no tracking number”

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Posted 6 years ago

Many thanks for taking the time to review our services. We can see you've selected the lowest cost option Royal Mail Budget Untracked service. When you order shipping, multiple shipping options including those with tracking were presented for you to choose. The service you selected doesn't come with tracking. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support. I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you have any further questions. Best wishes, Forwardvia team

Posted 5 years ago

“Service excellent, no delays and well done system that allows shipment quotation and payment faster”

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Posted 6 years ago

“User friendly”

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Posted 6 years ago

“Great service with competitive prices . Really prompt and clear communication. Really good service”

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Posted 6 years ago

ForwardVia is rated 4.8 based on 1,096 reviews