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Flowers by Post UK Limited Reviews

4.7 Rating 14,246 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mrs CAROL FELTON
Verified Buyer
“The flowers were beautiful and vibrant, sadly, they were not in bud, but in bloom when arrived, 5 days later they are already starting to die. I know this style, can last longer The candle, although not yet used smells lovely, not sure why the colour is different in places, hopefully this will become evident when used The flowers arrived on the date requested, with no delivery issues Apart from not being in bud, as the card & website said (hence the missingstar), they were beautiful and the recipient loved them”
Helpful Report
Posted 2 years ago
Dear Carol, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Christine Budgen
Verified Buyer
“This would have been a 5 star review except the flowers were delivered to the house next door. Evidently this does happen fairly often with post, so no great hardship. Flowers were beautiful and much appreciated.”
Helpful Report
Posted 2 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David Bamford
Verified Buyer
“A day later than expected but did have a phone saying the chosen display would not be available on time”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Mary Sinclair
Verified Buyer
“I didn't see the flowers so can't make any comment.”
Helpful Report
Posted 2 years ago
Dear Mary, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Susan Kirkcaldy
Verified Buyer
“Sent to my friend, so I haven't seen them but she says they are beautiful.”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Nicholas Turk
Verified Buyer
“I always use your site for Mother's Day fresias.. my mam said they were beautiful but not at the same high quality as previous years. She is still very happy with them. The choice and delivery service remains high and I will use again next year.”
Helpful Report
Posted 2 years ago
Dear Nicholas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Stephen Walton
Verified Buyer
“My mother in law was a little disappointed with her roses. Some of the leaves were drying and spoilt the appearance of the main blooms. The driver initially gave her the wrong delivery and she hadn't realised until the driver called back for them”
Helpful Report
Posted 2 years ago
Dear Stephen Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order and the delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David Nuttall
Verified Buyer
“Nice flowers and good value. Only issue was that the delivery was made at 7pm on Saturday evening, which was a bit disturbing for my 94yr old Mum who lives alone.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. Thank you for your feedback it has been passed to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Sheila Braid
Verified Buyer
“Arrived on time in good condition”
Flowers by Post UK Limited 4 star review on 18th March 2023
Helpful Report
Posted 2 years ago
Dear Sheila, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Dr David Awbery
Verified Buyer
“Lovely flowers, as always, but the company was let down by the carrier (Yodel) who claimed to have delivered the parcel, but had not been anywhere near the house, as we were snowed in! Flowers by Post then kindly re-arranged the order for the following day, whereupon TWO parcels of flowers arrived! Sadly, this is not the first time that Yodel have lied about a delivery to our house. Try a better carrier!”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Thank you for your feedback on the Yodel Courier Service. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Susan Whitehead
Verified Buyer
“Lovely flowers the recipient was very pleased with them. My only criticism was that l had to agree to a date 2 days ahead instead of next day.”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Paul Comer
Verified Buyer
“All went well but I was dissapointed the flowers didn't arrive until after 4pm”
Helpful Report
Posted 2 years ago
Dear Paul, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Lynne Timson
Verified Buyer
“Lovely colours friend delighted with them. Very disappointed with Yodel delivery,asked for Friday delivery but didnt get delivered until Saturday, have been let down by Yodel before. Not flowers by Post fault.”
Helpful Report
Posted 2 years ago
Dear Lynne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Maureen Fox
Verified Buyer
“receiver very pleased”
Helpful Report
Posted 2 years ago
Dear Maureen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Christine Norton
Verified Buyer
“Flowers arrived on correct day One of the carnations was broken but otherwise lovely.”
Helpful Report
Posted 2 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Davina Bowden
Verified Buyer
“Delivered when agreed, in good condition”
Helpful Report
Posted 2 years ago
Dear Davina, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Colin Huckle
Verified Buyer
“Beautiful display still attractive after 7days.”
Helpful Report
Posted 2 years ago
Dear Colin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Nicole Shelton
Verified Buyer
“Lovely flowers and excellent delivery. Such a reasonable price too.”
Helpful Report
Posted 2 years ago
Dear Nicole, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Miss Debbie Dudley
Verified Buyer
“My friend who received the flowers by post is delighted with them - thank you.”
Helpful Report
Posted 2 years ago
Dear Debbie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Ingrid Walrond
Verified Buyer
“The flowers arrived on the requested date. As these flowers were for a friend, I did not physically see them. I had chosen the fresias as shown in your offer; these were in various colours. My friend sent me a thank-you note for white and yellow blooms. I hope, she also received the chocolates; they were not mentioned in her note.”
Helpful Report
Posted 2 years ago
Dear Ingrid, Please accept our sincere thanks for posting a review following your recent purchase. Please can you kindly confirm with recipient if they have received their chocolates. If not received we can either send the chocolates to the recipient or refund you for the chocolates. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,246 reviews
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