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Flowers by Post UK Limited Reviews

4.7 Rating 14,246 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mr G Bunkall
Verified Buyer
“Order process simple, dates available for delivery clear. Email when despatched, flowers arrived on time. Recipient happy with flowers. Thank you.”
Helpful Report
Posted 2 years ago
Dear Mr Bunkall, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Susan Elford
Verified Buyer
“Have only received a photo of them, but they look ok, she is happy with them!!!!”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Mavis Cundy
Verified Buyer
“The recipient was delighted with the flowers she received.”
Helpful Report
Posted 2 years ago
Dear Mavis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Terry Hull
Verified Buyer
“Hopeless.. Mainly because they use Yodel for deliveries... THE worst delivery company ever. When the flowers eventually arrived they were half dead and wreaking of tobacco smoke.. UPDATE - from 1 to 4 They have tried hard to sort things out. As and when they move away from Yodel then it will be a 5....”
Helpful Report
Posted 2 years ago
Miss Anne Andrews
Verified Buyer
“My friend said the carnations were good. They arrived the day stated.”
Helpful Report
Posted 2 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Ashley Singer
Verified Buyer
“Fast turnaround and lovely flowers.”
Helpful Report
Posted 2 years ago
Dear Ashley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs L Sillence
Verified Buyer
“My friend said these were the best flowers she had received. I love using this company. So easy and reliable.”
Helpful Report
Posted 2 years ago
Dear Mrs Sillence, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Yvonne St Clair-Wright
Verified Buyer
“Great service, wobbly website. Beautiful flowers delivered on time. Highly recommend. Website did not flow that well.”
Helpful Report
Posted 2 years ago
Dear Yvonne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Ken Lewindon
Verified Buyer
“I have used Flowers by Post many times in the past and I have never been disappointed. This time I ordered two Christmas bouquets to be delivered to our holiday cottage on 21 December. The bouquets were lovely but they were delivered a day late which was a little disappointing, hence the four stars. This did not however dent our enjoyment.”
Helpful Report
Posted 2 years ago
Dear Ken, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for any disappointment caused by your order. Having looked at the order, it seems both sets of flowers were delivered on the correct day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Magdalen Christopher
Verified Buyer
“As usual, the flowers were lovely and both parties were pleased with them. My problem was in trying to pay for them, a new security code was needed which was to be sent to a mobile phone. It took nearly an hour to get around this code as I do not use a mobile phone for banking. When I contacted my bank they said that this requirement was instituted by the seller. Usually, when a code is required by my bank you are given the option of receiving it by text or by phone.”
Helpful Report
Posted 2 years ago
Dear Magdalen, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order when making a payment. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Barbara Robertson
Verified Buyer
“As I haven't seen the flowers so cannot comment but the recipient said they were lovely and they arrived on the due date”
Helpful Report
Posted 2 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sharon Wilby
Verified Buyer
“Good order system, good choice and value flowers, delivery on time. Friend very pleased with flowers.”
Helpful Report
Posted 2 years ago
Dear Sharon, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sheila Horner-glister
Verified Buyer
“Disappointed with the box - thought the flowers were a bit squashed because the box was so flat.”
Helpful Report
Posted 2 years ago
Dear Sheila, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Frederick Harmer
Verified Buyer
“System for ordering is straightforward. Not able to comment on the quality as delivered to a friend. Hopefully delivered personally to the person and not outside the door in frost.”
Helpful Report
Posted 2 years ago
Dear Frederick, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sandra Bird
Verified Buyer
“Arrived on thank you will use you again”
Helpful Report
Posted 2 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Brian Turner
Verified Buyer
“Problems booking online but good back up when ordering on the phone.”
Helpful Report
Posted 2 years ago
Dear Brian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Rosie Hunt
Verified Buyer
“Disappointed that Yodel delivered them, left them in a safe place NO ONE could see but did not leave a card to say where they were!! 3 days later when no thank you for flowers was received, a big search of the garden, was eventually found & they were still in excellent condition. Your flowers did not let you down.”
Helpful Report
Posted 2 years ago
Dear Rosie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Charlotte Elliot
Verified Buyer
“Recipient said they were lovely Thank you”
Helpful Report
Posted 2 years ago
Dear Charlotte, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Patricia Atack
Verified Buyer
“The receiptiant of the flowers says they were lovely.I have knocked off one star as they were just left in porch in full view of passers- by.”
Helpful Report
Posted 2 years ago
Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Sheila Curtis
Verified Buyer
“My sister-in-law was absolutely delighted with them - they are such an unusual colour”
Helpful Report
Posted 2 years ago
Dear Sheila, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,246 reviews
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