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Flowers by Post UK Limited Reviews

4.7 Rating 14,246 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Mr Francis Dowding
Verified Buyer
“, flowers were received in good condition on the correct day”
Helpful Report
Posted 2 years ago
Dear Francis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Kay SHEPHERD
Verified Buyer
“Arrived on time. Flowers lovely”
Helpful Report
Posted 2 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Colin Huckle
Verified Buyer
“Beautiful display.”
Helpful Report
Posted 2 years ago
Dear Colin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Anthony Luck
Verified Buyer
“Good quality flowers and good service I have used this company on a few occasions but this time I also purchased the chocolates for £3.99, I wasn’t happy with the size, not much bigger than a deck of cards I was expecting the normal size”
Helpful Report
Posted 2 years ago
Dear Anthony, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order of the chocolates. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Gillian Gilbert
Verified Buyer
“Although the recipient was very pleased with the flowers I would have preferred an earlier delivery time. But very easy to place an order.”
Helpful Report
Posted 2 years ago
Dear Gillian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Shaun Hughes
Verified Buyer
“I ordered some flowers for my daughter's 50th Birthday. The process for ordering was very easy. The choices were very good. Unfortunately, the flowers were not delivered by your chosen courier. After contacting customer services it was agreed that I would receive a full refund. Your staff were understanding and very polite and the matter has now been resolved. However, I think that the use of this particular courier should be reviewed.”
Helpful Report
Posted 2 years ago
Dear Shaun, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Michael Cook
Verified Buyer
“Lovely bunch of carnations, great delivery and tracked. The best flowers by post on the internet”
Helpful Report
Posted 2 years ago
Dear Michael, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ms Nancy Jones
Verified Buyer
“The flowers were lovely and arrived on the day requested - driver was very polite”
Helpful Report
Posted 2 years ago
Dear Nancy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Barbara Bentley
Verified Buyer
“They arrived on the due date and in condition. The flowers were an unexpected surprise and the recipient was delighted.”
Helpful Report
Posted 2 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Kev Greaves
Verified Buyer
“delivered on time,flowers have opened up looking very nice.”
Helpful Report
Posted 2 years ago
Dear Kev, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr Dominic O\'connor
Verified Buyer
“having ordered a month in advance, they called to say couldn't deliver on the day or the flowers ordered (yellow roses). I asked them to refund immediately. They called back to say that the manager would source the flowers elsewhere - could they deliver a day earlier. I said no, my wifes birthday is the 26th. The yellow roses arrived and are excellent.”
Helpful Report
Posted 2 years ago
Dear Dominic, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Ms Catherine Holland
Verified Buyer
“The plant was strong and healthy but most of the flowers were at the bottom of the hoop. I'm sure given time they will grow well though.”
Helpful Report
Posted 2 years ago
Dear Catherine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr David Levitt
Verified Buyer
“Excellent service as usual, let down by the courier delivering to the wrong house. Flowers were a bit sad when they finally arrived where there were meant to be.”
Helpful Report
Posted 2 years ago
Dear David, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Stella Rooney
Verified Buyer
“My friend who received the flowers said they are beautiful”
Helpful Report
Posted 2 years ago
Dear Stella, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com Delete
Posted 2 years ago
Mrs J Henderson
Verified Buyer
“Easy ordering procedure. My friend very pleased with the flowers. I would use Flowers by Post again”
Helpful Report
Posted 2 years ago
Dear Mrs Henderson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Ioene Davidson
Verified Buyer
“The Lilly’s arrived and were a bit limp but thankfully they perked up and now are lovely! This was a gift for Canadian Mothers Day and so I’m glad they turned out ok. My sister took a photo of the flowers”
Helpful Report
Posted 2 years ago
Dear Ioene, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Linda Kibbey
Verified Buyer
“Recipient of the flowers said that the flowers were beautiful & in good condition.”
Helpful Report
Posted 2 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Gill Brightwell
Verified Buyer
“Flowers were delivered propty on the scheduled day and I was told they were beautiful. As I can't physically see them I take it tgey were perfect.”
Helpful Report
Posted 2 years ago
Dear Gill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mrs Susan Knapp
Verified Buyer
“the flowers took so long to be delivered they looked very limp and dry”
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Having looked at your order confirmation your order was dispatched from us on 1st May and delivered next day on 2nd May. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Mr William Starmer
Verified Buyer
“The flowers where great a bit surprised I ordered frieshas because they are her favourite but they didn’t give off a strong smell like normal”
Helpful Report
Posted 2 years ago
Dear William, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,246 reviews
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