Flowers by Post Reviews

4.7 Rating 13,063 Reviews
92 %
of reviewers recommend Flowers by Post
4.7
Based on 13,063 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post Reviews

About Flowers by Post:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

Visit Website
Very easy to order from
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I was a bit miffed to be charged £6.95 delivery when I hadn't requested a Saturday timing, and also my credit card was refused although I had used it in Marks and Spencer that very day and used it again the next day. Not a very easy transaction this time around.
Helpful Report
Posted 2 years ago
Dear Hilary, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised when making a purchase, there is an option to choose Royal Mail free delivery or DPD courier tracked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Generally very pleased with the service. A little more variety of choice would be good but I would certainly use the service again.
Helpful Report
Posted 2 years ago
Dear Reginald, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The flowers were as usual very good and fresh and did the right thing They were great
Helpful Report
Posted 2 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The recipient was very pleased with the flowers.
Helpful Report
Posted 2 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Arrived on time. Excellent blooms.
Helpful Report
Posted 2 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers were received with great joy no thanks to Royal Mail. They had to be retrieved from the sorting office by my 86 year old mother and could easily have spent Easter at the sorting office if she had not managed to get there when Royal Mail were open . I would strongly suggest that you find another delivery company. I see little point in staying loyal to Royal Mail's outmoded model for fresh flowers
Helpful Report
Posted 2 years ago
Dear Julie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Gypsophola ordered but ferns delivered with the flowers. Disappointing.
Helpful Report
Posted 2 years ago
Dear Gill, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I haven't seen the flowers but heard that they were lovely so thank you for that. Thank you also for helping to unravel the mistake I made in ordering two bouquets of the same flowers. You sorted this out and the money was refunded. The only criticism I have is that when I wanted to leave a message of good wishes and who the flowers were from it said which card would I like to buy. Having already bought a lovely birthday card I didn't want to buy another |(although they were cheap).
Helpful Report
Posted 2 years ago
Dear Rev David Blacklock, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We have an option where you can select a free greeting card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I tried twice one evening to order flowers via the Imternet. The site would not accept 2 of my cards. There was nobody available to find out why. The next day the site worked like a dream & the flowers arrived & were very much appreciated by my friends who had suffered a bereavement. Thank you
Helpful Report
Posted 2 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Had a problem with delivers but it was sorted extremely quickly. Brilliant customer service thank you to Nav.
Helpful Report
Posted 2 years ago
Dear Aneka, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The flowers looked good, were varied in colour and fragranced.
Helpful Report
Posted 2 years ago
Dear James, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers arrived day late but were well received.
Helpful Report
Posted 2 years ago
Dear Vince, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
So pretty roses
Helpful Report
Posted 2 years ago
Dear Sally, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
The post arrived late in the day and therefore spent quite a bit of time in the van and the flowers were very warm
Helpful Report
Posted 2 years ago
Dear Victoria, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Another great delivery of flowers for my mum. There was a slight issue with the quantity of flowers which was very quickly resolved by the team and missing stems delivered promptly.
Helpful Report
Posted 2 years ago
Dear Martin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Lovely flowers, received on time and a very happy mum
Helpful Report
Posted 2 years ago
Dear Mark, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Given as a present so didn’t see them.
Helpful Report
Posted 2 years ago
Dear Carole, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers of high quality according to recipient. It would have been helpful to have been informed once they had been delivered.
Helpful Report
Posted 2 years ago
Dear Christina, Please accept our sincere thanks for posting a review following your recent purchase. At present we do not offer a Royal Mail tracked service. We are looking into this and your comments have been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
I did not see the flowers but they were very well received by my friends. Thanks to your company
Helpful Report
Posted 2 years ago
Dear Nicholas, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 2 years ago
Flowers by Post is rated 4.7 based on 13,063 reviews