Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,252 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Generall acceptable. have had a few misfires. Friends often take a snap of the bouquet and it never measures up to the professionally arranged full blooming illustrations on the website. FbyP could do worse than put images of the in-bud flowers they actually send out immediately they have been arranged by an ordinary person and then a day or two later showing how they improve.”

Flowers by Post UK Limited 3 star review on 17th January 2020

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Posted 5 years ago

“Last bouquet well received, on time and much appreciated. However I'm now trying to order another one with no success. Have put in the same information as I used before and it has been rejected. Now I've missed the date I wanted as well as the special offer I was hoping for. Is your web site at fault or is it me? I would appreciate a phone number to sort this out. My rating would have been very good before all this! Sue Woodd”

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Posted 5 years ago

“On this occasion somewhat disappointed with the quantity suuplied.”

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Posted 5 years ago

“Ordering was easy but I got no acknowledgement of my order at all so was left wondering if if it had gone through. Disappointing.”

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Posted 5 years ago

“There was no flower food with my sisters carnations. They lasted only 2 weeks. The delivery was on the set day.”

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Posted 5 years ago

“It's a great service but needs a notification if the flowers arrived”

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Posted 5 years ago

“Flowers ordered as gift for relative.”

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Posted 5 years ago

“arrived a little later than hoped for”

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Posted 5 years ago

“Was some what disappointed that there were not more flowers for my money. Doubt I shall use you again, but you served a purpose at the time. They did arrive in time. It remains to be seen how long they last through the Christmas season.”

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Posted 5 years ago

“Disappointed with the amount of flowers, stated 15 but only 10 received.”

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Posted 5 years ago

“I haven’t seen the flowers as I had them posted to my Aunties in Leeds and Filey. I have heard from my Aunt in Leeds and hers had arrived on Wednesday and she sounded delighted with them, thank you. I don’t know whether the flowers to Filey have been delivered yet. Oh, now I see it’s insisting that I grade the flowers, which I’m not in a position to do as I shan’t see them, before it will submit this review, so I’ll rate ‘acceptable’ just so that it sends this and then I’ll get back to you later if I hear that the other flowers don’t arrive.”

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Posted 5 years ago

“I was a little disappointed with the flowers, which were beautiful but smaller than I expected. The picture indicated a container but there was nothing to keep the flowers fresh. The recipient was very happy with her gift however.”

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Posted 5 years ago

“thank you I have always used your service for employees when necessary, family friends etc. I was some what disappointed to see what arrived in quality and quantity, sadly this was not what I have come to expect from your company. I'm being generous in categorising this delivery as acceptable”

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Posted 5 years ago

“although the lady who had the flowers was pleased with them i had asked for a dated delivery the post office did not get it right they were two days later than i had asked for”

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Posted 5 years ago

“After unsuccessfully trying to order the flowers on line I had to ring them. This was very frustrating.”

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Posted 6 years ago

“My first order was suppose to arrive Tuesday. They did not arrive until the Friday. A replacement order was sent that arrived the following day. All the years I have been ordering from this company this is the first time flowers have not arrived in time”

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Posted 6 years ago

“Flowers were beautiful and delivered in time. However, I was a little disappointed that - having contacted customer service about a typo I had made on the card and being promised it would be changed, the typo was still there when flowers delivered. It wouldn’t normally matter but these flowers were for a friend whose mum had just died and the typo made the message seem insensitive”

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Posted 6 years ago

“I have used your service for many years and the quality has been exemplary. However, on this occasion I am disappointed that the flowers were not delivered on time and as arranged. It was the anniversary of my father's death, the flowers for my mother, but they arrived a day late. Pity.”

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Posted 6 years ago

“Friend pleased with them, I have not seen them so cannot comment on condition on arrival. Very pleased with prompt delivery. Thank you”

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Posted 6 years ago

“Unfortunately the flowers which i had ordered for my Mother s 8oth birthday looked very sad , the roses were wilting when the bouquet arrived , fortunately I was there when my Mother opened the box ( my Mother would never have told me as she would nt want to disappoint me) I sent a complaint which was dealt with professionally and my Mother received a new, fresh looking bouquet the next morning.”

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Posted 6 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,252 reviews