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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Mrs Beverley Fieldsend
Verified Buyer
“Beautiful flowers arrived on time. My friend loved them.”
Helpful Report
Posted 4 years ago
Dear Beverley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs K Hall
Verified Buyer
“Easy to order and prices on a par with other ‘By Post’ flowers. Unfortunately the wrong item was delivered and I had to make enquires about why. The issue was sorted out and apologies made with a 50% refund on the order. Happy with that, sorted quickly.”
Helpful Report
Posted 4 years ago
Dear Mrs Hall, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the wrong item being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sheila Wallden
Verified Buyer
“sent flowers as a thank you to friends and they were very happy with them.”
Helpful Report
Posted 4 years ago
Dear Sheila, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sue Sammons
Verified Buyer
“very efficient service, thy do what they say they will”
Helpful Report
Posted 4 years ago
Dear Sue, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lyn Maslin
Verified Buyer
“Very lovely bouquet, recipient was very pleased”
Helpful Report
Posted 4 years ago
Dear Lyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
MRS Margaret Mills
Verified Buyer
“The recipient was delighted with the Peruvian Lilies.”
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Michael King
Verified Buyer
“Flowers came a day after the specified date. A bit dissapointing, as they missed the Birthday, but having said that, they are lovely blooms and hoping they last well. . Would have thought there would have been the usual little pack of , feed, which I have had in the past. However, I would use you again, Thanks”
Helpful Report
Posted 4 years ago
Dear Michael, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Rev Peter Shilling
Verified Buyer
“Delighted! Administratively = excellent Flowers = We always hear from the recipients that the flowers are really lovely. Delighted!”
Helpful Report
Posted 4 years ago
Dear Rev Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Carolyn Sherrell
Verified Buyer
“My son and daughter in law were delighted with the flowers. I have always had positive feed back from friends who I have sent them to before. Carolyn Sherrell”
Helpful Report
Posted 4 years ago
Dear Carolyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandra Adamson
Verified Buyer
“Arrived on time. My sister was delighted with her flowers & Birthday Card”
Helpful Report
Posted 4 years ago
Dear Sandra, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Steven Barratt
Verified Buyer
“My wife loved the flowers. Delivered on the right day.”
Helpful Report
Posted 4 years ago
Dear Steven, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Graham Jones
Verified Buyer
“All was great except for one of the orders did not arrive on the stated day”
Helpful Report
Posted 4 years ago
Dear Graham, Please accept our sincere thanks for posting a review following your recent purchase. Having looked at your order, it shows that both deliveries were made on the dates requested. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Brenda Spiller
Verified Buyer
“Recently sent flowers by post, arrived almost on time, close enough. My friend was delighted with the orchids.”
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kathryn Farthing
Verified Buyer
“Flowers beautiful and good condition. Bouquet smaller than picture so would have liked more foliage to bulk it out. Thank you”
Helpful Report
Posted 4 years ago
Dear Kathryn, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. your comments have been passed onto the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Dr Susan Sanders
Verified Buyer
“They were a gift and the recipient was very pleased. Would be good to know when they have been delivered.”
Helpful Report
Posted 4 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. At present we do not offer a tracking service for a Royal Mail service. Your comments have been passed on to the relevant time. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Andrew Boulter
Verified Buyer
“We had a problem with tracking the delivery. Right up to the moment of delivery, the tracking page showed the parcel as not received by the delivery company. However, Stephanie at Flowers by Post was very helpful in chasing up the delivery which arrived on the day appointed. The flowers were (and are) lovely and the chocs scrummy.”
Helpful Report
Posted 4 years ago
Dear Andrew, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the trouble you occurred trying to track the delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jo Innes-Lumsden
Verified Buyer
“The delivery and flowers were fine, but the deliverer left the box on the doorstep without waiting for a response. The couple were away as it happened, so unless I had enquired, the flowers would have still been there. My sister was able to collect them for the recipient.”
Helpful Report
Posted 4 years ago
Dear Jo, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the flowers being left on doorstep. Your comments have been passed on to the relevant tea. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Andrea Nute
Verified Buyer
“I have used Flowers by Post for a number of years. The recipients are always blown away by the flowers. Reliable service and never had any problems. Give them a go!”
Helpful Report
Posted 4 years ago
Dear Andrea, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Michael Story
Verified Buyer
“My sister loved the flowers thank you.”
Helpful Report
Posted 4 years ago
Dear Michael, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Jean Thomas
Verified Buyer
“Easy to order and reasonable price. Flowers arrived but needed time to open.”
Helpful Report
Posted 4 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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