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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Mr Martin Ridgway
Verified Buyer
“Although the flowers arrived a day late for a birthday present the recipient said they were a lovely selection of mixed carnations and arrived in very good condition. I would definitely use flowers by post again.”
Helpful Report
Posted 4 years ago
Dear Martin, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised our website states 95% of orders are delivered on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Tracey SAMUEL
Verified Buyer
“Lovely flowers really cheered the person at the right moment.”
Helpful Report
Posted 4 years ago
Dear Tracey, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Patricia Sollis
Verified Buyer
“I understand that the roses were lovely and arrived the day they should have done. I was disappointed that the yellow bouquet didn't have any roses in it so had the go for just roses as they were important being in her bouquet and there was no Golden Wedding cards”
Helpful Report
Posted 4 years ago
Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Than k you for your feedback which has been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Joan Larke
Verified Buyer
“I hav e been a customer now for several years and have been very pleased with their service. Thank you Joan Larke”
Helpful Report
Posted 4 years ago
Dear Joan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Buckley
Verified Buyer
“They were fine and arrived on time.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Anne Monaghan
Verified Buyer
“Good delivery time. No waiting in. Flowers were of good quality but I expected a few 'Jersey' Colours of carnations. ie blue, green, brown etc. However I think they may not have been produced in Jersey. Priced reasonably.though.”
Helpful Report
Posted 4 years ago
Dear Anne, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback regarding the carnation colours, your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Ann Spije
Verified Buyer
“Easy to order via your website and delivered exactly as requested.”
Helpful Report
Posted 4 years ago
Dear Ann, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Julie Simkins
Verified Buyer
“This was an order to be sent to someone else so I cannot vouch for the condition of the flowers other than to say that the recipient was very happy with them. They were delivered on the chosen date. Having dealt with Flowers by Post for many years I am more than satisfied with the quality and service received.”
Helpful Report
Posted 4 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Patrick Webster
Verified Buyer
“arrived on agreed day, arrangement of flowers good, packaging/box good. Display since arrival good and getting better.”
Helpful Report
Posted 4 years ago
Dear Patrick, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Sampson
Verified Buyer
“Placing the order was very straightforward online and impressed by a quick response to amend the delivery date.”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marian Adams
Verified Buyer
“The lovely rainbow carnations arrived on time for my friends 80th birthday gift she loved them.”
Helpful Report
Posted 4 years ago
Dear Marian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost
Posted 4 years ago
Mrs Christine Bye
Verified Buyer
“Rose plant sent to my daughter recovering from Covid where a great "pick me up" She was delighted, especially as she could later plant them in the garden. The accompanying card too was appreciated. Thank you for your prompt response to my postal queries”
Helpful Report
Posted 4 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised one of our team members has replied to your email. We are pleased to hear your daughter received the Pink Pot Rose, please do accept our apologies with the delays that Royal Mail are experiencing presently. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Cameron Cox
Verified Buyer
“Arrived on time and partner said they look beautiful.”
Helpful Report
Posted 4 years ago
Dear Cameron, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Eileen Ashworth
Verified Buyer
“flowers fresh and arrived on time”
Helpful Report
Posted 4 years ago
Dear Eileen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Christina Atwood
Verified Buyer
“I liked the speed you turned my request around. Especially given the circumstances. Just a minor - they couldn't find the card? I paid extra for it so a little disappointed they didn't know it was from me.”
Helpful Report
Posted 4 years ago
Dear Christina, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the missing card in the box. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jennifer Madges
Verified Buyer
“I have heard from the recipient who was very happy.”
Helpful Report
Posted 4 years ago
Dear Jennifer, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Kay Williams
Verified Buyer
“Flowers lovely, delivered on the date requested. Easy to order will be using this company again”
Helpful Report
Posted 4 years ago
Dear Kay, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Botting
Verified Buyer
“Flowers arrived in top class condition, arrived by post on the day required, very good service, well done guys & gals, thankyou!”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs EDNA WHITE
Verified Buyer
“I WAS A BIT DISSAPOINTED AS TWO OF THE CARNATIONS WERE NEARLY DEAD.”
Helpful Report
Posted 4 years ago
Dear Edna, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Ware Mbe
Verified Buyer
“I have bought from Flowers by Post for many years and continue to do so. The only reason being they are best value and have never let me down. Simple as that. Alan Ware MBE.”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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