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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mr John Dunnill
Verified Buyer
“Flowers were great BUT Used delivery by post office option flowers arrived 2 days late”
Helpful Report
Posted 3 years ago
Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised our website states 90% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Barbara Frost
Verified Buyer
“Flowers arrived on time and the recipient was very happy with them thank you”
Helpful Report
Posted 3 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Helen Gates
Verified Buyer
“Good value for money and a very varied selection of flowers for every occasion.”
Helpful Report
Posted 3 years ago
Dear Helen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Stella Smith
Verified Buyer
“Nice flowers arrived in time”
Helpful Report
Posted 3 years ago
Dear Stella, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Susan Harris
Verified Buyer
“Beautiful flowers, delivered on time. Afyer a bit of a problem with ordering on the website I rang the freephone number and the order was taken by a helpful member of staff.”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the difficulties you experienced when trying to place an order online. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jennifer Hallas
Verified Buyer
“I did have difficulty getting through to the company on line so I had to phone you. the order,to go to my sister-in -law was delivered promptly the next day. She was delighted with the freisias that she received.”
Helpful Report
Posted 3 years ago
Dear Jennifer, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the difficulties experienced when trying to place an order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs C. Rowley
Verified Buyer
“flowers arrived as ordered, and recipient very pleased to receive them. I hope they lasted well in the vase chosen. Well done!”
Helpful Report
Posted 3 years ago
Dear Mrs Rowley, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Linda Kibbey
Verified Buyer
“Recipient said flowers were beautiful”
Helpful Report
Posted 3 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Linda Hurrion
Verified Buyer
“Very good service”
Helpful Report
Posted 4 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Lt Col DM Crouch
Verified Buyer
“Arrived as requested”
Helpful Report
Posted 4 years ago
Dear Lt Col DM Crouch, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Moate
Verified Buyer
“Recipient thought the flowers were beautiful.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Keith Armstrong
Verified Buyer
“We didnt get notified when flowers were delivered so we had to contact recipient to ensure delivery was made we have always been notified by other suppliers when delivered this does help .flowers good”
Helpful Report
Posted 4 years ago
Dear Keith, Please accept our sincere thanks for posting a review following your recent purchase. At present our Royal Mail service does not provide tracking information. Your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Irene Huskinson
Verified Buyer
“Had difficulty with on line ordering, wasn’t sure if I had ordered twice. My friend phoned to say “thank you” she was very pleased with the flowers.”
Helpful Report
Posted 4 years ago
Mrs Janet Henderson
Verified Buyer
“The flowers arrived on time and were in good condition. The recipient was pleased - they were a surprise gift as I was away in Jersey. I visited Jersey Market to order, but realised that the company has changed its approach so I ordered on line. OK, pretty flowers - carnations and freesia - but not many so not really great value for money and not from Jersey.”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback which has been passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Penelope Harrison
Verified Buyer
“Superb flowers delivered in great condition but (perhaps out of your control) arrived a day later than hoped for.”
Helpful Report
Posted 4 years ago
Dear Penelope, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website, 95% of Royal Mail orders are delivered on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Wendy Gibson
Verified Buyer
“My friend was delighted with the carnations I ordered for her birthday.”
Helpful Report
Posted 4 years ago
Dear Wendy, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Sandra Foster
Verified Buyer
“Flowers lovely, unfortunately there was no message inside, so my daughter did not know who sent them, I made a complaint and they are looking into it”
Helpful Report
Posted 4 years ago
Dear Sandra, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the missing message. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Genifer Richardson
Verified Buyer
“Lovely flowers , good delivery. Disappointed I could not add a baby gift.”
Helpful Report
Posted 4 years ago
Dear Genifer, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback which has been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Charles Gledhill
Verified Buyer
“Recipient very pleased with the lovely scented freesias. I had asked for a Saturday delivery but they didn't arrive till the following Monday”
Helpful Report
Posted 4 years ago
Dear Charles, Please accept our sincere thanks for posting a review following your recent purchase. As it states on our website 95% of orders are delivered on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alistair Black
Verified Buyer
“Very efficient. No complaint. Could have been slightly closer to image provided.”
Helpful Report
Posted 4 years ago
Dear Alistair, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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