Login
Start Free Trial Are you a business? Click Here

Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

Visit Website
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mr Brian Waterhouse
Verified Buyer
“I Ha difficulty trying to pay for my order over the internet ,but once I phoned your help line the order and payment was made very easy .I am pleased with the service that I received”
Helpful Report
Posted 4 years ago
Dear Brian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jill Hobbs
Verified Buyer
“The recipient thanked me for them so I think they were good.”
Helpful Report
Posted 4 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Angela Salliss
Verified Buyer
“Recipient very pleased with the order I made. Flowers arrived in bud, two days later in full bloom.”
Helpful Report
Posted 4 years ago
Dear Angela, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr. James Bray
Verified Buyer
“My wife was delighted with her birthday orchids. They arrived a day late but the effect was the same.”
Helpful Report
Posted 4 years ago
Dear James, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the late delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Barbara Digings
Verified Buyer
“pleased with delivery and service. friend's birthday - she was very pleased. will use your sit e again. thanks.”
Helpful Report
Posted 4 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Barbara Hanmore
Verified Buyer
“Ordered from Flowers by Post on a Thursday, to be delivered 2 days later by Royal Mail (free delivery). This short delivery period is obviously not guaranteed, but was a risk I took. I was happy to be informed by the recipient that they had arrived on her birthday and were beautiful. Well done Flowers by Post and I shall be using you again. Thank you.”
Helpful Report
Posted 4 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Marilyn Steigmann
Verified Buyer
“I am awarding four stars purely because I did not personally see the flowers. However the recipient, my sister in law, said that they were lovely.”
Helpful Report
Posted 4 years ago
Dear Marilyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms C Kemp
Verified Buyer
“So far very pleased with Flowers by Post. The flowers were delivered the next day, without extra cost. The recipient said they were lovely flowers. Just waiting to see how long they last now, but otherwise very pleased.”
Helpful Report
Posted 4 years ago
Dear Ms C Kemp, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Denise Purchase
Verified Buyer
“Flowers arrived on the requested day. I havent seen them but have been told 'they are lovely'. Thank you for your efficiency. Will use you again.”
Helpful Report
Posted 4 years ago
Dear Denise, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Alan Sydenham
Verified Buyer
“The customer service is excellent. Unfortunately the flowers were different from the ones I ordered. I will still use the company again , They corrected the problem immediately”
Helpful Report
Posted 4 years ago
Dear Alan, Please accept our sincere thanks for posting a review following your recent purchase. Please also accept our apologies for the wring flowers being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Brenda Mitchell
Verified Buyer
“Flowers where lovely but no gyp or fern but customer service where very helpful and sorted quickly”
Helpful Report
Posted 4 years ago
Dear Brenda, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the missing gyp and fern. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Betty Watson
Verified Buyer
“A beautiful selection of carnations. Not the colours I was expecting but my daughter was delighted with them. Thank you”
Helpful Report
Posted 4 years ago
Dear Sheila, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Colin Jackson
Verified Buyer
“Flowers arrived on the day required in excellent condition and are lasting well.”
Helpful Report
Posted 4 years ago
Dear Colin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jean Barnett
Verified Buyer
“Very efficient system. By all accounts the flowers were beautiful.”
Helpful Report
Posted 4 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Rosemary Kitton
Verified Buyer
“Beautiful flowers arrived on promised day. Thank you”
Helpful Report
Posted 4 years ago
Dear Rosemary, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs H Gray
Verified Buyer
“Flowers are lovely, much appreciated by the recipient”
Helpful Report
Posted 4 years ago
Dear Mrs Gray, Please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Lesley Hayes
Verified Buyer
“The flowers are excellent. This order was for five deliveries. Sadly, one of the deliveries allegedly tried to deliver (even though people were at home - so I don't know about that) and didn't leave the flowers, so when they came the following day, they had been out of water for 24 hours and were a bit past their best. This is a shame, as I have never had a problem before and would wholeheartedly recommend the company.”
Helpful Report
Posted 4 years ago
Dear Lesley, Please accept our sincere thanks for posting a review following your recent purchase and please accept our apologies for the disappointment caused regarding the courier. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Rona Tyler
Verified Buyer
“i find it simple and easy to send very good flowers to family and friends using Flowers by Post. always very efficient and good quality.”
Helpful Report
Posted 4 years ago
Dear Rona, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Peter LATHAM
Verified Buyer
“Recipient was delighted with quality and freshness of flowers.”
Helpful Report
Posted 4 years ago
Dear Peter, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr David Woodhouse
Verified Buyer
“The freesias are absolutely beautiful and lasting well, the colours are glorious everything we wanted. The only downside was DPD delivered the parcel on time three doors away when we were at home listening for a knock on the door. DPD needs to review its delivery abilities. Thank you, we used your company before and been satisfied.”
Helpful Report
Posted 4 years ago
Dear David, Please accept our sincere thanks for posting areview following your recent purchase and please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request