Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,252 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pretty arrangement (Heaven Scent) but disappointing display life and scent. Flowers had started to fade after 5 days and scent was almost non-existent. Suggests flowers were already tired by the time they were delivered.”

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Posted 7 years ago

“First order did not arrive. contacted flowers by post after 3 days and a replacement was sent. This arrived next day and the quality was excellent pity they missed the original delivery date as it was a wedding anniversary gift.”

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Posted 7 years ago

“Very mixed experience. Flowers not delivered, no reply from Customer Services to enquiries. Only when I posted on Twitter did someone contact me and I got an apology and refund. Also gesture of resending the flowers, which on arrival were apparently fantastic. Therefore hard to rate.”

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Posted 7 years ago

“efficient service but unfortunately the freesias only lasted 5 days.”

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Posted 7 years ago

“Delivered on time. However the flowers didn't last as long as anticipated.”

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Posted 7 years ago

“Website easy to use. Unfortunately delivery person did not allow time for the recipient to answer the door meaning that the 94 year old was obliged to get a bus to collect the next day. Fortunately the flowers were well packed and I gather in reasonable condition the following day but I was disappointed with the delivery aspect.”

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Posted 7 years ago

“Ordering was easy and delivery was made when promised but the actual flowers were disappointing. They were not as fresh as I would have liked, their condition was poor.”

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Posted 7 years ago

“Quality of flowers remains good - always pleased with carnation choice”

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Posted 7 years ago

“I ordered the flowers and they were delivered on the day they said but unfortunately my friend missed them as they don’t give any notice to when they will be delivered which would be easier so people don’t have to stay in all day”

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Posted 7 years ago

“did not arrive to the person I ordered. I have emailed flowers by post over a week ago & still no reply”

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Posted 7 years ago

“Havn't had them yet - will write review on their receipt”

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Posted 7 years ago

“Generally speaking, my last 2 recipients were very pleased with the flowers, but as the purchaser, they would appear to be quite expensive for the quantity received”

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Posted 7 years ago

“I do not feel that they made me happy. My order was arranged to Wednesday and it arrived Saturday. There was no contact from you when I complained and I feel rather let down by the company.”

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Posted 7 years ago

“How am I supposed to make a judgment? I SENT the flowers I did NOT receive them. And people are polite about receiving a gift.”

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Posted 7 years ago

“The flowers were lovely, however, one of the two bunches I ordered arrived two days late”

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Posted 7 years ago

“Sent to my mother on mother’s day. She loves flowers esp freesias.”

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Posted 7 years ago

“the person i sent the flowers to, said they were lovely”

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Posted 7 years ago

“The flowers delivered were different to the flowers I ordered.”

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Posted 7 years ago

“Arrived on time wrong colour”

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Posted 7 years ago

“Normally good value flowers. This time they didn’t last well.”

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Posted 7 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,252 reviews