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Flowers by Post UK Limited Reviews

4.7 Rating 14,248 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Miss Rachel Peddar
Verified Buyer
“my brother and sister-in-law were delighted with the pot of Roses”
Helpful Report
Posted 3 years ago
Dear Rachel, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr David Mchenry
Verified Buyer
“Good timely delivery, good quality basket of flowers, arranged beautifully with perfect scent”
Helpful Report
Posted 3 years ago
Dear David, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Kathleen Coomber
Verified Buyer
“Very easy to order on line. When tracking saw they had left depo at 7am but they were not delivered until around 6pm. Was concerned they would not be in good condition but they were fine. My sister was real,y happy with them. Will use again.”
Helpful Report
Posted 3 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Juliet Thorogood
Verified Buyer
“All the ladies I spoke with were very helpful”
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Daniels
Verified Buyer
“Good service,”
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Brian Arkle
Verified Buyer
“Flowers delivered on time and in good condition”
Helpful Report
Posted 3 years ago
Dear Brian, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Phil DAHL
Verified Buyer
“The flowers I ordered arrived on the day and time requested, the colours were immensely appreciated, the particular type (freesias) were my daughter's grandma's favourite (which she hadn't learned before) and it was much appreciated. They did however need a bit of a boost to revive them on arrival.”
Helpful Report
Posted 3 years ago
Dear Phil, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Brenda Hewitt
Verified Buyer
“Always my go-to firm for flowers. Unfortunately recipients were out so dpd took back to depot. I was surprised that they didn’t try adjoining house. Hence not the usual 5 stars.”
Helpful Report
Posted 3 years ago
Dear Brenda, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for any disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Colin Rudkin
Verified Buyer
“The service was great and the recipient said the flowers were lovely”
Helpful Report
Posted 3 years ago
Dear Colin, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Linda Kibbey
Verified Buyer
“Difficult to write a review when I did not see the flowers but the recipient said they were beautiful.”
Helpful Report
Posted 3 years ago
Dear Linda, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Julie Simkins
Verified Buyer
“I have used this service for many years and have always been satisfied with the quality of the flowers. This latest order was for someone a long distance away and so I can only repeat what the recipient told me and that was that she was very happy with them.”
Helpful Report
Posted 3 years ago
Dear Julie, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Stark Devlin
Verified Buyer
“The flowers came in bud which was perfect as they are still going to be going strong in 10 days. The only flaw is the amount of flowers, seemed like not a lot of flowers for the price but my wife is very happy with them as freesias are her favourite flowers.”
Helpful Report
Posted 3 years ago
Dear Janet, Please accept our sincere thanks for posting a review on 21st May 2022 following your recent purchase. Please accept our apologies for any disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Please accept this discount code for the disappointment caused: - 10CR This code will entitle you to a 10% discount on your next floral order with us. Unfortunately, the discount code may not be used against our Bargain Spray and Bargain Rainbow Carnation Range or our Carnation Fusion Bouquet but everything else is included. Once again, please accept our sincerest apologies and please be assured that we are doing our very best to maintain and improve your customer experience. Kind regards Nav Sahib
Posted 3 years ago
Ms Christine Furniss
Verified Buyer
“I have used Flowers by Post a few times and have never been disappointed by the quality of the flowers and delivery. This time the flowers were stunning but the delivery let you down. The flowers were given aa estimated time of between 2 and 4 but weren't delivered until 8. There were for a birthday present so wished I had ordered them for the day before.”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting a review following your recent purchase. Please do accept our apologies for the disappointment caused by the late delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Barbara Gelling
Verified Buyer
“Sent to a friend who has recently had a major stroke. Her daughter confirmed that she had received them and that they really cheered up her room. Thank you.”
Helpful Report
Posted 3 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Katie Clark
Verified Buyer
“Good choice but photos appear deceiving. Bouquet was much smaller than anticipated”
Helpful Report
Posted 3 years ago
Dear Katie, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Susan Towersey
Verified Buyer
“Very easy to order from”
Helpful Report
Posted 3 years ago
Dear Susan, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Hilary Armitage
Verified Buyer
“I was a bit miffed to be charged £6.95 delivery when I hadn't requested a Saturday timing, and also my credit card was refused although I had used it in Marks and Spencer that very day and used it again the next day. Not a very easy transaction this time around.”
Helpful Report
Posted 3 years ago
Dear Hilary, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Please be advised when making a purchase, there is an option to choose Royal Mail free delivery or DPD courier tracked. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr REGINALD CHARLES BOWERS
Verified Buyer
“Generally very pleased with the service. A little more variety of choice would be good but I would certainly use the service again.”
Helpful Report
Posted 3 years ago
Dear Reginald, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Kathleen Dore
Verified Buyer
“The flowers were as usual very good and fresh and did the right thing They were great”
Helpful Report
Posted 3 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Anne Palmer
Verified Buyer
“The recipient was very pleased with the flowers.”
Helpful Report
Posted 3 years ago
Dear Anne, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,248 reviews
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