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Flowers by Post UK Limited Reviews

4.7 Rating 14,248 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Mrs Christine Archer
Verified Buyer
“Easy to order, delivered on time and recipient was very pleased with her flowers.”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Kathleen Diamond
Verified Buyer
“I haven’t seen the flowers but sister ensured that they were lovely and fresh. They were for my mum who’s not feeling at her best but they brought a smile to her face”
Helpful Report
Posted 3 years ago
Dear Kathleen, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Christine Standring
Verified Buyer
“I have no idea about the flowers - they arrived but they were gifts to people far away.”
Helpful Report
Posted 3 years ago
Dear Christine, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Glenda Hammond
Verified Buyer
“Easy to use website. An improvement could be made by confirming when the flowers are delivered as it is embarrassing to ask the recipient if the flowers have arrived. For this reason, I can't say if the flowers were delivered on time or what condition they arrived in.”
Helpful Report
Posted 3 years ago
Dear Glenda, Please accept our sincere thanks for posting a review following your recent purchase. Thank you for your feedback regarding confirmation of delivery. We are in the process of looking into offering a Royal Mail Tracked Service. Your comments have been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Liz Henry
Verified Buyer
“Flowers arrived on time and were very happy with them”
Helpful Report
Posted 3 years ago
Dear Liz, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr J Dahlke
Verified Buyer
“The flowers arrived on the right day and looked nice. Unfortunately the roses never actually opened up.”
Helpful Report
Posted 3 years ago
Dear Mr Dahlke, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Lucie West-Burnham
Verified Buyer
“Flowers arrived and were gratefully received by our friends. Thanks for prompt delivery.”
Helpful Report
Posted 3 years ago
Dear Mrs West-Burnham, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Reg Thomas
Verified Buyer
“We ordered a rose plant but the recipient said that it was an orchid that was actually delivered. Having said that, the lady was delighted with it. We chose the rose in order that they could plant outside afterward!”
Helpful Report
Posted 3 years ago
Dear Reg, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies the wrong plant being sent and for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Janet Cornner
Verified Buyer
“Lovely flowers arrived on time my sister-in-law was delighted.”
Helpful Report
Posted 3 years ago
Dear Mrs Cornner, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Ian Lewis
Verified Buyer
“My wife, for whom I bought them, liked them. That's all that matters!”
Helpful Report
Posted 3 years ago
Dear Mr Lewis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Pamela Gage
Verified Buyer
“Shame that we now have to pay extra for next day delivery.”
Helpful Report
Posted 3 years ago
Dear Pamela, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr J Bluestone
Verified Buyer
“Arrive right on time, well packed, well presented. Flowers have lasted about 5 days but were beautiful when they arrived.”
Helpful Report
Posted 3 years ago
Dear Mr Bluestone, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Paul Pick
Verified Buyer
“Flowers great Card poor”
Helpful Report
Posted 3 years ago
Dear Paul, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. Your feedback has been noted and passed on to the relevant team. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr Clifford Inman
Verified Buyer
“We cannot fault the quality of the flowers, but the delivery time and method left somethhing to be desired”
Helpful Report
Posted 3 years ago
Dear Clifford, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused regarding the delivery. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mr William Henstock
Verified Buyer
“Flowers came on time and looked pretty similar to the photo. They were just a bit small compared to the photo and there wasn't as much additional foliage with it. Plenty of closed buds for additional bloomage.”
Helpful Report
Posted 3 years ago
Dear William, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Jenny Hutson
Verified Buyer
“Arrived on time and flowers were lovely and of good quality. Thank you”
Helpful Report
Posted 3 years ago
Dear Mrs Hutson, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Eleni Symeou
Verified Buyer
“My friend was very pleased with the flowers sent & though I did not see them I was told she was happy with them”
Helpful Report
Posted 3 years ago
Dear Mrs Symeou, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Ms Marina Nickolls
Verified Buyer
“Flowers are awesome, arrived on time for my friends birthday. No email confirmation received tho, so I was worried they wouldn't.”
Flowers by Post UK Limited 4 star review on 2nd February 2022
Helpful Report
Posted 3 years ago
Dear Marina, Please accept our sincere thanks for posting a review following your recent purchase. From time to time our email confirmations can be directed to the junk/spam box which is where you may find the email confirmation sitting. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Daphne Pick
Verified Buyer
“Ordering was quite easy once I found the cheaper flowers that I was looking for. I have not seen the flowers but the person that received them tells me she was very pleased with them. Arrived on time. I would use again.”
Helpful Report
Posted 3 years ago
Dear Mrs Pick, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Mrs Celia Lewis
Verified Buyer
“My sister was pleased with her flowers but they weren’t the ones I ordered”
Helpful Report
Posted 3 years ago
Dear Mrs Lewis, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our apologies for the incorrect flowers being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 3 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,248 reviews
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